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INFINITI of Lynbrook

Lynbrook, NY

4.7
315 Reviews
INFINITI of Lynbrook, an INFINITI dealer in Lynbrook, New York, was built with one mission - Provide the comprehensive sales guidance to our customers to form a long lasting relationship with them.
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843 Sunrise Highway

Lynbrook, NY

11563

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Showing 315 reviews

October 20, 2015

Great service! I purchase my vehicle here, so all my service work is always done here. Never had any issues, they are always very thorough with the work preformed. H More

by ChrisI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando, David Irace, Christopher Umali
October 19, 2015

Caring Sales Staff Worked with Alex and Scott. Both guys really took personal interest in finding me the car that was best. Thanks for all of the attention. More

by AdamG37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gallo, Alex Fermin
October 07, 2015

Smooth from start to finish I was driving past the dealership when I saw a truck I was interested in. After calling the dealership I was put in contact with Scott the used car ma More

by jimvanderbeek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gallo, Timothy Keegin
September 18, 2015

Experience. 4 leases from Legacy Infinity Lynnbrook. New ownership but same experience. Sales rep Rennroy was a pleasure to work with. He listened to our needs an More

by LDYSIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Miller , Rennoy Moore, Talles Guimaraes
Sep 21, 2015 -

INFINITI of Lynbrook responded

Thanks for the great review! Glad to hear that you had the same great experience and Rennoy was able to assist you. We truly appreciate the recommendations and please do not hesitate to contact Rennroy, Talles, Anthony, or the dealership directly if you have any questions or concerns. We look forward to seeing you again soon and have a great day!

September 11, 2015

HORRIBLE CUSTOMER SERVICE I would urge everyone to avoid this dealer at all cost. Please Visit Infiniti of Massapequa, They are way nicer and friendlier staff willing to go abo More

by dealerrater8263
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Maruca
Sep 15, 2015 -

INFINITI of Lynbrook responded

I am very sorry about your recent experience. My name is Nicole, I work as a customer representative for the dealership. I would like look into your experience right away. Could you please send me a message containing your VIN, the name your vehicle is registered under, your phone number, and more details of your experience? Also, if you prefer a time for us to call, please let me know. My email is nicolet@titanmotorgroup.com. I look forward to hearing from you soon.

August 31, 2015

New Infiniti QX60 I have been leasing vehicles for almost 20 years and this was one of the easiest, most efficient transactions I have ever made! I WILL be back and wil More

by MB-QX60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miller , Scott Gallo, Rennoy Moore, Celeste Parra, James Wills
Sep 01, 2015 -

INFINITI of Lynbrook responded

We are happy to hear that you had a great experience with us and we look forward to seeing you again soon! Thanks for the review and recommendations!

August 25, 2015

Excellent experience!!! I have been to a couple of infinity dealers and none of them had made me feel as comfortable as lynbrook infinity dealer. I like to be treated with re More

by Rosy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Herbert
Aug 26, 2015 -

INFINITI of Lynbrook responded

Thanks for the great review! We are happy to hear that you felt comfortable with our employees, as it is our main goal to make all customers feel part of our Infiniti family. If you have questions, please do not hesitate to contact Tiffany or the dealership directly. We look forward to seeing you again soon! Enjoy your new Infiniti!

August 23, 2015

A+ experience We recently bought a QX60 and just love the car. Our salesman was Kenneth Ketchen. He was really a pleasure to work with. He has a great personalit More

by Sandy4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Ketchen
Aug 24, 2015 -

INFINITI of Lynbrook responded

Thanks for the great review! We are happy to hear that you love your new car and we hope you continue to enjoy your QX60 as much as we enjoyed getting you into it! We look forward to seeing you again soon, have a great day!

August 17, 2015

They would not honor a warranty made by Legacy which was the They wouldn't honor warranty of Legacy which use to be the name of the dealership. InfinitiUSA wouldn't help either. My dream car turned into a nightm More

by Ljsnchas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None of the above
Aug 18, 2015 -

INFINITI of Lynbrook responded

I am very sorry about your recent experience. My name is Nicole, I work as a customer representative for the dealership. I would like to look into this right away. Could you please send me a message containing your VIN, the name your vehicle is registered under, and your phone number? Also, if you prefer a time to be contacted, please let me know. My email is nicolet@titanmotorgroup.com. I look forward to hearing from you soon.

August 07, 2015

Great Experience I recently purchased a used SUV through Infiniti Of Lynbrook. My salesman was Tim Keegan who was very helpful, knowledgeable, and very sincere. He w More

by Seth711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Miller , Scott Gallo, James Wills, Timothy Keegin, Talles Guimaraes
Aug 07, 2015 -

INFINITI of Lynbrook responded

Thanks for the great review and we truly appreciate recommendations! If you have any future questions or concerns, please call Scott, Talles, Anthony, James or the dealership directly. We look forward to seeing you again soon and hope you are enjoying your new SUV!

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