INFINITI of Lynbrook

Definitely Provides Personalized Service I have to say that it is rare to have a pleasant experience with a car dealership nowadays, and Infiniti of Lynbrook definitely excels above the stand I have to say that it is rare to have a pleasant experience with a car dealership nowadays, and Infiniti of Lynbrook definitely excels above the standard of care normally given by salesmen. Scott Gallo is a leader who follows through on every promise made. I would most assuredly refer my closest friends and family to Infiniti of Lynbrook. Curtis Pfefferie is another gentleman who takes his time to ensure that you are happy with your service and that all of your needs are met. Their staff actually care about you even after the purchase. Thanks again Guys! B Ford More

Excellent service I purchased a new 2016 Qx50 in November at Pepe Infiniti, where I had purchased my previous Infiniti. The car had an annoying vibration when it went I purchased a new 2016 Qx50 in November at Pepe Infiniti, where I had purchased my previous Infiniti. The car had an annoying vibration when it went into idle at a stoplight. It also had a vibration in the steering wheel between 60-65mph. I returned to Pepe a month after purchase. The mechanic assigned to me, Fernando, took it out for a test drive and informed me that it was because I wasn't using premium fuel . When I told him I was, he said only Mobil or Shell premium would do ! What BS ! I brought the car to Lynbrook for 5000 mi service last week. Dave Irace listened to my story, promised to do all he could, gave a me a loaner too . The idle air volume was adjusted and all 4 tires needed balancing , the car drives like it should now. How Pepe prepped a car and delivered it with unbalanced tires is beyond me. So much for paying a "prep fee". More

Wonderful car sold to me by a true professional! Scott Gallo & the whole team at Lynbrook made my First ever car purchase from a dealership very very easy for me. He offered me a great price on a cer Scott Gallo & the whole team at Lynbrook made my First ever car purchase from a dealership very very easy for me. He offered me a great price on a certified pre-owned 2014 Infiniti Q50 AWD. Was very patient when I asked to test drive multiple cars and answered all my concerns involving safety and reliability of the cars. Kept each and every single promise he made to me. And was very helpful even after I drove the car off the lot. Would recommend him to anybody who wants to buy a car from Infiniti. Very satisfied with what I got. More

Professional and Courteous My wife recently purchased a Certified Pre-Owned FX35 from Infiniti of Lynbrook. The entire experience was extremely pleasant. Everyone from the Sales My wife recently purchased a Certified Pre-Owned FX35 from Infiniti of Lynbrook. The entire experience was extremely pleasant. Everyone from the Sales Rep. (Dennis), to the Showroom Manager (Scott Gallo) and the Finance Manager (Marty) was extremely professional and courteous. Dennis allowed me to drive the car all the way to my wife's job for her to test drive it which was great. Also, the day we arrived to pick up the vehicle, the showroom crew washed and cleaned it. We noticed several scratches on the vehicle (from the previous owner) that we had not seen before. Scott arranged for the car to be painted at a very reputable body shop nearby. Overall, I would highly recommend this dealership to anyone interested in buying an Infiniti in a non-rushed, non-pressurized environment. More

Excellent customer care This is a dealership in transition , moving to a new building in the next weeks and in a temporary location. Yet the staff gave us a great deal and m This is a dealership in transition , moving to a new building in the next weeks and in a temporary location. Yet the staff gave us a great deal and met our every need. They went that extra mile including coming to our home to make the home-link operate our garage door opener. We have owned an Infinity for the last 20 years, but the new Q 50 is a big upgrade with many new features. Our salesman, Joan Lopez, and the sales manager, Rafael Rodriguez, were just wonderful. They went out and got us a car with exactly what we wanted in it and explained how all the new features work. A wonderful car buying experience. More

no I am not associated with any one there. My experience with Scott Gallo was very pleasant. He made me feel well at home. He listened to what I wanted and helped me to find exactly what I was My experience with Scott Gallo was very pleasant. He made me feel well at home. He listened to what I wanted and helped me to find exactly what I was looking for. He was very professional and very family oriented. He said William I'm going to get you exactly what you are looking for and Scott sure delivered. thank you Mr. Gallo and to all of the Lynbrook family. More

Excellent experience!! A wonderful experience from start to finish! Everyone in the dealership was extremely helpful and friendly. Love the car and loved the people here!!! A wonderful experience from start to finish! Everyone in the dealership was extremely helpful and friendly. Love the car and loved the people here!!! We've been to other dealerships and walked out. I highly recommend this particular dealership...truly a great experience ?????? More

Excellent experience I would definitely do business with this dealership again and refer my friends and family there. My father in law as well just bought a vehicle too he I would definitely do business with this dealership again and refer my friends and family there. My father in law as well just bought a vehicle too he is so pleased. The staff was so friendly and helpful. Rafael Rodriguez and Joseph Mellon was so helpful and made sure we were happy with our choice. They went above and beyond to make us happy and comfortable. My kids and I love our new vehicle, we had a Nissan Murrano and decided to trade in for the new QX60 its so much more spacious and fits my kids so much better especially with the car seat. My daughter says mommy there is so much leg room back here. :-). Thank you Infiniti of Lynbrook More

Rafael Rodriguez I called Rafael up and within one week I had my brand new infinity! He is the best!! We will always go to him when we need a new car . Best sales ma I called Rafael up and within one week I had my brand new infinity! He is the best!! We will always go to him when we need a new car . Best sales manager around! Professional and so helpful!! More

Satisfied Excellent dealership, more organized, friendly people, they got me the deal done better than the other dealership I visited. I would go to them again Excellent dealership, more organized, friendly people, they got me the deal done better than the other dealership I visited. I would go to them again if I want the same car brand. More