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INFINITI of Lynbrook

Lynbrook, NY

4.7
315 Reviews
INFINITI of Lynbrook, an INFINITI dealer in Lynbrook, New York, was built with one mission - Provide the comprehensive sales guidance to our customers to form a long lasting relationship with them.
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843 Sunrise Highway

Lynbrook, NY

11563

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Showing 315 reviews

September 13, 2017

Great car great service I would come back 1000% times riju is a great sales person will refer him to anyone looking for a car and at right price More

by Jgri8355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riju Manuvel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2017

I would do it again if I had more money. Excellent. I was scared to lease a car. Had no idea but Riju made me do comfortable and I trust every word he said. He made me feel at home and not being ripped More

by Chris2717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riju Manuvel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Archer
September 11, 2017

Excellent customer service Riju Manuvel Riju has excellent customer skills. He was very attentive, helpful and knowledgeable. I would definitely recommend him to anyone at the Infinity deale More

by Oceanan
Recommend Dealer
Yes
Employees Worked With
Riju Manuvel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2017

Given a chance, and treated like family. Infinity of Lynbrook has really proven to me that honest and helpful dealerships are out there. They have given me a chance with a finance without me More

by Justin Avona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riju Manuvel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gallo, Eleamy Mercado, Jada Sherrill, Martin Osa
August 14, 2017

Scott Gallo and his team are the best! This team treated me and my family like a part of their family. They worked to ensure I selected the right vehicle at the right price. I am a pretty More

by PickyMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gallo, Martin Osa, Brian Tolentino
August 05, 2017

Service I'm completing this review because it was through previous review that I divided to go there. My experience was awesome Ricco was very knowledgeable h More

by Kathleen. Augustine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico Ogando
July 14, 2017

Infiniti 2017 Q50 Lease transaction with Tiffany Herbert I reside in North Carolina . My transaction with Infiniti of Lynnbrook started with a referral by my Uncle Tony that Tiffany Herbert would be my conta More

by salvatoreq50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Herbert , Martin Osa
June 30, 2017

Either a Rip off to customer or not Knowledgeable This is the worst dealer I have ever dealt with,( service department) service writer Leon is not Knowledgeable or is just trying to rip customers off. More

by navinj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Maruca, Leon Achaia
June 25, 2017

Liars We had been looking at QX60. My husband received a quote from another dealer. He called them to see if they would beat it. The lady said yes we can be More

by A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Closing manager (I didn't catch his name), Cheyenne Samu
Jun 25, 2017 -

INFINITI of Lynbrook responded

As the General Manager at Infiniti of Lynbrook I would like to apologize for your inconvenience. Unfortunately we are given a certain number of certificates and they are on a first come first serve basis. I understand you left early and apologize that we sold two vehicles before you arrived and not able to accommodate you in trying to finalize a deal. We wish you the best in your search and going forward will make sure we convey availability and expectation level before you arrive. Look forward to serving your needs in the future John LaSala

Jun 28, 2017 -

A responded

I honestly don't believe anything you say. We got the car from another honest dealership at a better price anyway. However, if there were such vouchers as you claim, and you know you had an appointment to close on a deal, it's called common courtesy to call the people up and let them know what's going on rather than blindside them when they come in to your dealership. I believe your so called voucher system is a total scam, as others have stated. The dealer we went to also said that they have had many similar, recent complaints about your dealership. Honesty goes a long way. you have a lot to learn.

June 21, 2017

Friendly and great salemen . Well Mr Scott Gallo approach me very professional and was very helpful and convincing to get my SUV handle my sale and a few detaiils needed to be don More

by Charles&Miriam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gallo
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