INFINITI of Lynbrook

Great Easy Experience I was recommended by someone to see Keston, and I’m happy that I did! He was able to see me multiple times, some by myself, some with my parents and t I was recommended by someone to see Keston, and I’m happy that I did! He was able to see me multiple times, some by myself, some with my parents and then again, all together when buying my car. He was very accommodating with my schedule and always made sure to fit me in to get me into the car of my dreams. I was really happy that he listened to me and acknowledged that I was there for 1 of 2 cars, either the Q50 or the Q60. Once I told him my budget and financial capability, he was able to narrow down the perfect car for me. I’m happy that he took the time, because so many car dealers will try to sell you everything but what you went for. After the Q50 seemed like the best deal for my budget, we test drove it and he explained the in’s & outs of the car, even went as far as to be honest about the weak points that I asked about and had researched prior. Honesty is incredibly important, and above all, integrity and I’m happy that he had both and was able to address my skepticisms and my enthusiasm accordingly. I decided to go with the Q50. He made things so easy by letting me know incrementally what my monthly payment would be after changing the down payment. We worked on the pricing, what I was able to put down, and if I was comfortable with the monthly payment. Once we got to the best deal I felt, I was incredibly happy. I had went to a 3rd party leasing company to price the car that claimed to be cheaper than the dealerships, but somehow Keston made it happen where I paid even less than they offered me. I didn’t think it was possible. After all is said and done, the Q50 became mine after a quick and relatively painless transaction with the financial manager. I was able to drive it off the lot within a week of test driving, discussing pricing, and payments. The car came out, waiting for me as promised, beautiful as ever. He had gotten it in the interior and the exterior colors that I asked for, and made suggestions with the satellite radio, and even ways to put the license plate on a different place. He gave me many good car wash deals, and explained the perks I would have for the first year and I was done. On top of that, he was able to take care of my outstanding lease with an entirely different car brand, something else I didn’t think was possible. I thought it would’ve been a headache, but Keston took it off my hands with no issue. Since then he’s continued to ensure that my car is doing well, and that I’m happy with it still. Any questions or concerns I have, he is one phone call away and readily available to answer them, even if the answer was in the manual that I never read. He is knowledgeable about the cars and speaks with a passion for Infiniti, because he genuinely likes the brand and the cars themselves. Overall, my experience with this dealership was good but my experience with Keston is great. I can count on him with anything car related, and when I’m finally ready for my Q60, he will be the one I will go to. His ever pleasant mannerisms and his calm, never pushy demeanor is one I look forward to working with again. My parents even loved him and they are the most skeptical when it comes to dealerships due to past bad experiences we’ve had before. As a customer, he didn’t downplay my age nor my income when buying this car, and I’m grateful because ultimately he got the sale from just being a good sales person and a good person. Thank you Keston for your great job and keep up the good work! More

Best salesman Ever Romario was very helpful for me to get the best deal. All staff were wearing a smile all the time. I would definitely recommend this dealership specia Romario was very helpful for me to get the best deal. All staff were wearing a smile all the time. I would definitely recommend this dealership specially Romario because he is THE MAN👍 More

Infiniti Experience Adolphe was an amazing help. From the moment we walked in: Very Polite and most of all patient. All workers were very nice. Thanks Infiniti 😃 Adolphe was an amazing help. From the moment we walked in: Very Polite and most of all patient. All workers were very nice. Thanks Infiniti 😃 More

Excellent Service Keaton Alexander you are the BEST!!! This dealership is awesome everyone one of the staff made me feel like part of the family.Special thanks to Keato Keaton Alexander you are the BEST!!! This dealership is awesome everyone one of the staff made me feel like part of the family.Special thanks to Keaton Alexander and Martin OSA you guys are very professional and courteous. To Edward O’Donohue you and everyone of your staff came over to me and congratulated me and yes I would recommend family and friends to this dealership. Professionalism and Courtesy ‘you guys has it all. More

Amazing Customer Service Alexander was extremely friendly and made me feel comfortable with coming in and leasing a vehicle. There is absolutely no pressure in purchasing a v Alexander was extremely friendly and made me feel comfortable with coming in and leasing a vehicle. There is absolutely no pressure in purchasing a vehicle at this dealership. They were able to work with a price that I get comfortable with. I highly recommend this dealership and Keston Alexander as your advisor. More

Leasing a Car My first time buyin a car. I was worried and concern about my monthly payments. I wanted a good deal as well as a good car and thats what I got. Joe t My first time buyin a car. I was worried and concern about my monthly payments. I wanted a good deal as well as a good car and thats what I got. Joe the manager made me feel comfortable no hassle,not buggin me and pushin me into something. I felt at ease. Vinny the salesperson was also great. Got down to the point and at the end of it all everyone gave me a handshake with great Congratulations. I felt really good and surprised. Unforgettable event at Infinite of LynBrook.. More

Professionalism and Courtesy I gave the rating that I gave all because of the professionalism and courtesy of Mr. Garcia. He came over to me as warm, welcoming as well as knowled I gave the rating that I gave all because of the professionalism and courtesy of Mr. Garcia. He came over to me as warm, welcoming as well as knowledgeable of the transactions. If he couldn't answer a question, he said that he would find out and let me know. He did not try to dupe and con me. I also like the fact that after the sale, I was able to contact him to ask questions that I still had. My experience with some salesmen is that once they got the sale, they are done with you. It became impossible to contact them anymore for any reason. In my opinion, Mr. Garcia is an asset to your company. More

Came in to browse and ended up with a NEW car! After traveling to Hempstead to visit a used car dealership, I decided to randomly go to Infiniti of Lynbrook. I had a lease that was ending and wante After traveling to Hempstead to visit a used car dealership, I decided to randomly go to Infiniti of Lynbrook. I had a lease that was ending and wanted to speak with someone regarding different options. I LITERALLY had 0 intention of buying a new car that day. My rep was, Isa Garcia. He was extremely professional and friendly. He asked great questions that allowed him to understand EXACTLY what I was looking for and showed repeatedly that he was paying attention and my best interests were his concern. He got an account manager to sweeten the deal even more for me but I was still concerned and wanted to think things over. I drove 5 minutes away, thought for 10 minutes, and turned back around knowing that I could not pass up on such a great deal. Not only was it the best I would I get, it was the best deal I had heard in the last 4 weeks of shopping around. I returned to Isa and we made it official. Despite living in the Bronx (45 minutes away), I am happy to have given my business to Infiniti of Lynbrook. Isa and the other staff who helped to make this painless exceeded my expectations and I am super appreciative for their support. Isa is super dope and I would be happy to work with him again and send my friends to him. Thank you again! -Matthew Owner of the flyest 2019 Q50 on the road More

My Infiniti Dealer Experience When we arrived at the Lynbrook Infiniti dealer, we were approached by Romario Robinson. He’s young, intelligent, honest, and enthusiastic. He took us When we arrived at the Lynbrook Infiniti dealer, we were approached by Romario Robinson. He’s young, intelligent, honest, and enthusiastic. He took us out on a test drive, clearly explained the car features, and compared other models. He was very patient with us throughout the whole process. Then we closed with Russ Archer. He was very understanding and patient. He clearly explained the financial process.We appreciated the whole experience. More

friendly and helpful Vincent was very professional and he made it easy to make a deal. He was easy to talk to and very helpful. He worked hard to accommodate my needs. Vincent was very professional and he made it easy to make a deal. He was easy to talk to and very helpful. He worked hard to accommodate my needs. More