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INFINITI of Lexington

Lexington, KY

4.9
36 Reviews

801 E New Circle Road

Lexington, KY

40505

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Showing 36 reviews

June 07, 2024

I had an awesome experience with Deon! He was prompt and went above and beyond to assist us with our car search. His kindness and professionalism was very refreshing and I am happy to repo More

by Nataliedepaul147
Recommend Dealer
Yes
Employees Worked With
Deon
Jun 09, 2024 -

INFINITI of Lexington responded

Thank you so much, Natalie! We appreciate you taking the time to leave feedback for INFINITI of Lexington. We think Deon is great, too!

January 19, 2024

Loving our new car! ! Vee listened to everything we wanted, helped us find the vehicle we wanted/needed, and was extremely helpful with any questions that we had. More

by kaz643
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinsetta
Jan 21, 2024 -

INFINITI of Lexington responded

Thank you so much! We appreciate your trust with INFINITI of Lexington and Vinsetta!

January 02, 2024

Fast responses and willing to work with the customer. I ended up not buying at all but I would highly recommend them. More

by badlld123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bickett
Jan 04, 2024 -

INFINITI of Lexington responded

Thank you for allowing us the opportunity to assist you!

December 24, 2023

Enjoy excellent service and friendly department. Trust their work. I like to look at the new models. More

by Janbelair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Dec 27, 2023 -

INFINITI of Lexington responded

Thank you for your review! We appreciate your trust with INFINITI of Lexington.

September 02, 2023

Infiniti of Lexington and staff are amazing! Always get that warm pleasant feeling upon arrival. The facility is always well maintained and clean. The hot and cold drinks are easily accessible a More

by JLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Slone
Sep 06, 2023 -

INFINITI of Lexington responded

Thank you very much for your kind words! We appreciate your trust with INFINITI of Lexington!

August 21, 2023

The Service team at Infiniti of Lexington is the best Service Department I have had the privilege to work with. Unlike most businesses today, they actually do care about their customers. Jim, Dan, More

by slatteryjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Slone, Michael Bickett
Aug 25, 2023 -

INFINITI of Lexington responded

Thank you so much for your review! We appreciate you very much.

July 10, 2023

I was in the market for a mid-size SUV, my husband had passed away recently, and this was going to be the first time I would be purchasing a vehicle on my own. I spent an entire weekend visiting dealershi More

by Tiffany S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Dunn, Vinsetta Covington
Jul 13, 2023 -

INFINITI of Lexington responded

Thank you so much for your kind review! We appreciate you both very, very much!

May 30, 2023

Was allowed to test drive unaccompanied and had a great experience with low pressure from the salesperson. More

by greenje
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex kotelnikov
Jun 01, 2023 -

INFINITI of Lexington responded

Thank you very much for taking the time to review INFINITI of Lexington and Alex Kotelnikov. We appreciate your trust with all of us and we hope you enjoy that beautiful QX60!!

May 18, 2023

They were very professional and took care of what my car needed. Done a great job. More

by Patsy caldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 23, 2023 -

INFINITI of Lexington responded

Thank you for your review, Patsy! We greatly appreciate you!!

February 20, 2023

I did not buy my Infiniti from this dealership. However, they treated me like I did. They treated me like a part of the Infiniti family. Jim Ott went above and beyond in his dealings to ensure me More

by Jessica T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ott
Feb 24, 2023 -

INFINITI of Lexington responded

Thank you for your review, Jessica. We appreciate your trust with INFINITI of Lexington Service!

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