INFINITI of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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If you want to know what a horrifying customer service experience is then you should try going to "Towbin Infiniti" on Sahara Ave- Las Vegas. There you will be treated in a rude, unrespectable and awful experience is then you should try going to "Towbin Infiniti" on Sahara Ave- Las Vegas. There you will be treated in a rude, unrespectable and awful manner by some guy hired by the company to be a " Used Cars MANAGER". I believe his job decsription is driving customers away & I also believe that he is doing a great job. However to be fair, the Sales Consultant was helpful and he was trying to do his best but this will not make me forget how insulting this experience was and how incompetent some of Infiniti so-called managers are. More
Not too long ago I visited towbin infiniti with my wife. She was looking at purchasing a 2010 G37. My wife a very intelligent woman is not really a car person. She is however one to do her resaerch and anyt She was looking at purchasing a 2010 G37. My wife a very intelligent woman is not really a car person. She is however one to do her resaerch and anything she is not sure about she asks. WHen she asked the questions the salesperson was unable to answer the questions and quite honestly seemed annoyed when she did ask them. He continuously avoided them. Now I am spanish however my wife is not and clearly doesn't look it as well. He tried to speak to me in spanish even though I would respond to him in english at of respect for my wife. The sales manager sat down with us and did the same thing. It was to the point had to actually tell them to speak english. They knew my wife was the purchaser but was solely directing there attention to me. we told them it gonna be a purchase however they kept trying to get us to lease. Danny was extremely rude and didnt want let us see the real numbers. We eventually just left. the next morning we drove out to california got a great price on a G37. As we were walking out I saw a Qx56 and traded my suv for it on the spot. Towbin there is a reason why you have had a bad reputation in the past and it is being continued in the present. More
Great Experience! Great communication and disclosure. When it comes to used infiniti buying at an infiniti dealer it is an amazing experience. Daniel was quick and a pleasure to do business with. Backup When it comes to used infiniti buying at an infiniti dealer it is an amazing experience. Daniel was quick and a pleasure to do business with. Backup on the Finance so took a little long on the paper signing. More
Overall I think they are deserving of 5 star -but did show a little disorganization- lam sure with there Great GM they will have no problem keeping a 5 star rating that they work for everyday to maintain show a little disorganization- lam sure with there Great GM they will have no problem keeping a 5 star rating that they work for everyday to maintain More
As a new Infiniti customer, I was very pleased with the service I received from Arthur Okosi. Who made my purchase of my fx35 pleasant and he was very knowledgeable about the question I presented before hi service I received from Arthur Okosi. Who made my purchase of my fx35 pleasant and he was very knowledgeable about the question I presented before him. With out a doubt I would recommend Infiniti of Las Vegas to my family and friends. I hope my future experience with Infiniti will be as wonderful as I had with Arthur Okosi More
I was very Pleased with my purchase. Arthur the sales rep was very patient, wonderful personality, excellant customer service and extremely knowledgeable. He was not pushy or condescending. As a women he mad was very patient, wonderful personality, excellant customer service and extremely knowledgeable. He was not pushy or condescending. As a women he made me feel very comfortable. I also have to say Mo the General Mgr was the best. He came out and spoke with my husband and I. At first I didn't even realize he was the General Manager because he was so nice, down to earth and was very upfront about my options without being pushy. My husband and I had visited this dealership back in early Feb 2010 and it was under a different management team. They didn't have the drive or the customer service that Mo's team has. I would definitely recommend Towbin Infiniti to anyone who is considering buying a new or used infiniti. Kudos to Arthur and Mo for making my car buying experience wonderful and painless!!! Sincerely, Sonya Love More
Daniel did an excellent job in representing Inficiti. He was very friendly and knowledgeable of the cars and made us feel comfortable with the purchase of a new G37 infinity. If we have any issues or quest was very friendly and knowledgeable of the cars and made us feel comfortable with the purchase of a new G37 infinity. If we have any issues or questions with the car, we can always call him for information or assistance in resolving our problems. Thanks and keep up the good work. Jesus Cazares More
To Whom it May Concern; Fabian has always been helpful To Whom it May Concern; Fabian has always been helpful and his expertise is undeniable. This is very important because in my business. It is servic To Whom it May Concern; Fabian has always been helpful and his expertise is undeniable. This is very important because in my business. It is service like his that will prove to be a determining factor on my next automobile purchase. Sincerely, Kris Kaye More
Tobin has been our service provider for our 2006 G35 since we purchased it. Fabian Perez, our service manager, has been more than helpful. Example: we had to have our car towed in with a bad battery a since we purchased it. Fabian Perez, our service manager, has been more than helpful. Example: we had to have our car towed in with a bad battery as we were leaving for the airport to catch a flight. On our return, on Sunday when the dealership was closed, Fabian met us and delivered the car to us for the remainder of our trip home. Even though we live nearly 100 miles from the dealership, we wouldn't think of going anywhere else. More
I love this dealership they always take care of my questions or concerns and the service manager is a great new addition to the company; he listens and helps out each customer. I will be leasing my n questions or concerns and the service manager is a great new addition to the company; he listens and helps out each customer. I will be leasing my next infiniti through this dealership when my lease ends! More