INFINITI of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Bought a used car from jeff and ralph they were very accomidating and friendly. I had a few issues and brought it into service and brian took very good care of me. The only problem i had with the car i accomidating and friendly. I had a few issues and brought it into service and brian took very good care of me. The only problem i had with the car i bought was the cars floormats were stained filthy which i had not noticed because they were in the trunk. When i said something they cleaned them but still stained, suprised they would sell a car on the lot with those dirty mats. I will have to buy new ones. This is my second car i have bought from them and i would recommend this dealership. More
By far the friendliest customer service of all the luxury car dealerships that I went to. Jeff was persistent but not overbearing - he made follow up calls and kept in touch with us until we were ready to bu car dealerships that I went to. Jeff was persistent but not overbearing - he made follow up calls and kept in touch with us until we were ready to buy. Manny patiently answered all of our first-time leasing questions - he was concise and to the point. John made the paperwork portion easy and got us out in no time. Overall, the entire team made sure I got the best deal with the car I wanted AND made sure I understood all aspects of the leasing process. I would definately recommend this dealership and Infiniti to any one in the market for a car. More
This was the second time that I leased a car from Infiniti at Towbin and it was seemless. I told Deanna that I wasnt going to move forward until I got want I wanted and this was over the phone. She Infiniti at Towbin and it was seemless. I told Deanna that I wasnt going to move forward until I got want I wanted and this was over the phone. She worked really hard to get me what I wanted and was persistent with her managers. I was in and out within 2 hours. She tries to make the experience personable and she was awesome. Great Job! More
This was the easiest transaction I experienced with any car dealerships. I've had a lot of cars from GM, Porsche & Toyota and I've never experienced a more friendlier team. From the sales team to the finan car dealerships. I've had a lot of cars from GM, Porsche & Toyota and I've never experienced a more friendlier team. From the sales team to the financing, the team knew how to treat their customers. I didnt feel any pressure at all from the representatives assisting me and they were able to fulfill all my needs that I was looking for in a vehicle and in financing. More
As soon as I walked in I was very well recieved by Deanna, she was very helpfull and was always looking out for my needs and interests. I recommend you if you go to the Towbin Infiniti ask for Deanna' Deanna, she was very helpfull and was always looking out for my needs and interests. I recommend you if you go to the Towbin Infiniti ask for Deanna's help. More
The dealership essentially exceeded all of my customer service expectations. Having had less than stellar experiences at other dealerships, I was not sure what to expect. I was more than pleasantly surp service expectations. Having had less than stellar experiences at other dealerships, I was not sure what to expect. I was more than pleasantly surprised to have had such a great experience. Both Deanna Gamez and Jesse Carter made the experience of buying a car enjoyable again. They were very friendly, knowledgeable and accommodating. They went above and beyond to make sure everything about my experience was the best that it could be. Even after the car was sold, they continued to ensure that all of my concerns and needs were met to my satisfaction. They are both invaluable members of your sales team and are truly a positive asset to your dealership! I will definitely be returning to your dealership in the future for our next vehicle. More
I was welcomed into the dealership right away and did not have to wait at all to speak with a salesperson.The salesperson was very friendly and answered all my questions and concerns i had.customer service w have to wait at all to speak with a salesperson.The salesperson was very friendly and answered all my questions and concerns i had.customer service was excellent! More
I was unhappy with the mumbo jumbo at my Arizona Infiniti Dealerships (this is my fourth Infiniti lease) and a friend gave me Kevin McCarthy's contact info and said he was a "straight shooter" - my kinda guy Dealerships (this is my fourth Infiniti lease) and a friend gave me Kevin McCarthy's contact info and said he was a "straight shooter" - my kinda guy. We worked a deal out, over the telephone, that was far superior to the five Arizona dealerships I went to first. Prior to driving to Vegas, Deanna Gamez called to help set my car up for pick-up. I.e.: she had it tinted for me, exactly to my specifications. She suggested I email her a copy of my License, Insurance ID and credit information, so that much of the time consuming paper work could be filled out before my arrival. I drove over from Arizona and my vehicle was waiting for me in the parking lot. Deanna greeted me and continued her much appreciated personal touch. She walked me through the paperwork and then gave me a superb tour of the vehicle; explaining all the intricate, advanced and fun accessories. Not only was there not one single dollar of surprise between what Kevin and I had discussed on the phone as the price of the vehicle, but it seems the dealer had some dealer options already installed on the vehicle and I was not charged for them. The price quoted was the price paid - no xx, just a great deal from an honest broker. This is how a car lease should always be done, it is just not possible at many places. I would highly recommend Towbin Infiniti, Kevin and especially, Deanna Gamez, if you want to feel like a truly valued customer. More
Deanna did a fantastic job. She was honest, personable and very knowledgeable. Kevin didn't play games and got the deal closed. Overall, their customer service was amazing. They even delivered my plates!! and very knowledgeable. Kevin didn't play games and got the deal closed. Overall, their customer service was amazing. They even delivered my plates!! More