INFINITI of Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 476 reviews
Excellent in every way. I received prompt service, and I feel that I got a good deal. Thank you very much for your assistance. It saved me a trip. John was the best. Thanks again feel that I got a good deal. Thank you very much for your assistance. It saved me a trip. John was the best. Thanks again More
My salesperson was Phillip Mineff, who was ideal for me because he was not in the least bit pushy. I leave salesrooms immediately when I'm accosted by one of that kind. In addition, he has a very engaging because he was not in the least bit pushy. I leave salesrooms immediately when I'm accosted by one of that kind. In addition, he has a very engaging personality and is very knowledgeable about the vehicle I wanted to buy, a grey Infiniti M37 with three of the main optional packages. Unable to locate one either on the lot or in the state of Nevada with the color and all the options I required (not even in California, the import state from its motherland, Japan!), he looked through his database and found me one in the good old state of Texas. As I write these lines, my car is on its way here atop one of those big car-moving trucks. My only complaint was that Jeff didn't have a bottle of chanpagne in the cooler for us to celebrate, once the deal was closed. Looks like I may have to take him off his work premises -- and after work -- for that one. More
I brought my car to Park Place Infiniti back in July for issues with chassis vibration and engine performance. It is now November and my situation has not been resolved. I've had the car with them 3 separ issues with chassis vibration and engine performance. It is now November and my situation has not been resolved. I've had the car with them 3 separate times this summer, most recently they kept it for 6 weeks and didn't replace a single part! My service advisor, Fabian, blatantly lied to me about work that was being performed to the car. 90% of what he told me was a complete fabrication including the replacement of sensors, mechanical parts, headlights, weather stripping, and even opening a customer care case directly with Infiniti on my behalf. He has recently left the company for obvious reasons but nobody informed me even though I had an open service order with him. I had to call the dealer (as I was frequently forced to do just to get updates) and found out he was gone. I'm now dealing with the service manager, Mark Dilts. I have not been able to draw any real conclusions yet but so far it seems like the previous service manager, Mike, was much more knowledgeable. My overall experience with this dealer has been a nightmare since they changed ownership. Back in 07 I purchased an FX35 from Park Place (then Towbin) and took it there several times for service and minor warranty issues. My experience was much more pleasant despite the more blue collar atmosphere at the time. If you are getting service done with Park Place, make sure you get everything in writing whether by email or work order. Many of my conversations with Fabian were verbal so now I've basically wasted 4 months and will probably have to start at square one with someone else. USE CAUTION More
I was very pleased with my lease experience. The sales person was very pleasant and not pushy at all, like most of the auto saleman I have dealt with in the past. The managers there were accommodating. I person was very pleasant and not pushy at all, like most of the auto saleman I have dealt with in the past. The managers there were accommodating. I got a nice car at afair lease price. Hopefully my experience with infiniti will be as good going forward. More
i was very happy and satisfied with this dealership. they were very friendly and helpful, specially my agent phillip mineff. this was the first dealership that i experienced having a follow up call to check were very friendly and helpful, specially my agent phillip mineff. this was the first dealership that i experienced having a follow up call to check if everything was ok with the car i got 1 week after i had gotten the car! i would definitely and have recommended this dealership to my friends and i would come back to them in the future. More
Simeon is a great Sales Consultant. There was no pressure and he allowed me to take the time I needed to make an informed decision. We liked him and the choice of cars available so much we ended u pressure and he allowed me to take the time I needed to make an informed decision. We liked him and the choice of cars available so much we ended up buying two cars. There has been a recent change in the ownership of the dealership and you can see the improvements. The sales team is great, you can see that they are now allowed to breath a little. If you want someone who is truly interested in getting you a deal and is concerned about your experience at the dealership as a whole (service, sales, etc.) I highly recommend Simeon. More
As a lady who has leased a significant number of cars...there are few sales consultants as focused and in tuned as Joanna Trzcinka. Looking to buy/lease or experience a new car sum-in sum-in....wor cars...there are few sales consultants as focused and in tuned as Joanna Trzcinka. Looking to buy/lease or experience a new car sum-in sum-in....work with Joanna. She will focus on your needs over the agencies. Highly recommend Joanna Trzcinka, Sales Consultant at Park Place Infiniti. More
Great dealer also sales agent simeon did a great job o selling me a vegicle would highly recommend this dealer to anyone staff was friendly didint feel not wanted great work. selling me a vegicle would highly recommend this dealer to anyone staff was friendly didint feel not wanted great work. More
Jeremy was great. Very personable. Nice guy. And was very honest and helpful. Thanks for everything Jeremy. Great service and honest. I would definitely recommend Jeremy. And park place Infiniti. honest and helpful. Thanks for everything Jeremy. Great service and honest. I would definitely recommend Jeremy. And park place Infiniti. More
Priceless! My experience with Park Place. I have been looking a the JX 35 since it rolled onto the lot. So I knew what. Wanted But what I didn't know was that. Was going to get the most professional, co looking a the JX 35 since it rolled onto the lot. So I knew what. Wanted But what I didn't know was that. Was going to get the most professional, courteous and " funny" staff when I started this process, Jeremy was great- patient, knowledgeable, and very easy to wrk with. This us not your " typical" car dealer experience it is above and beyond, I highly recommend you consider Park Place if you plan to purchase an Infiniti ! I love my JX!!!!!!!!! More