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INFINITI of Las Vegas

Las Vegas, NV

Overview
Employees
Reviews
Vehicles
3.9
477 Reviews
INFINITI of Las Vegas carries an impressive selection of new and pre-owned cars, crossovers and SUVs in Las Vegas. No matter what vehicle you might have in mind, we’ve got the perfect fit for you. If you’re looking to lease your next INFINITI, at INFINITI of Las Vegas, we have competitive lease specials on new INFINITI vehicles. INFINITI of Las Vegas also has an extensive collection of quality pre-owned and certified vehicles at affordable prices. Whether you’re looking for new or pre-owned, INFINITI of Las Vegas is your trusted dealership in Las Vegas. We look forward to seeing you soon.
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5555 W Sahara Ave

Las Vegas, NV

89146

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Showing 477 reviews

August 22, 2021

Excellent experience at the facility service personnel helpful and knowledgeable. Provided a loaner car which was very helpful and delivers service on time . Car is working great now More

by Kightg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Curlee
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Aug 23, 2021 -

INFINITI of Las Vegas responded

Here at INFINITI of Las Vegas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at INFINITI of Las Vegas

August 22, 2021

Erica is an outstanding service representative. Very knowledgeable and fourth right with her customers. You should celebrate her dedication to your organization’s success. More

by consult
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2021 -

INFINITI of Las Vegas responded

Thank you so much, Erica, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at INFINITI of Las Vegas

August 21, 2021

Outstanding customer experience. Great products and service. Everything was explained to me in detail, went through the videos for each unknown feature included in the car. Staff is professional and it More

by alexshvid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Bortnak
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Aug 23, 2021 -

INFINITI of Las Vegas responded

We are very happy, Alex, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at INFINITI of Las Vegas

August 21, 2021

Always accommodating when we have an issue with our vehicle. Their staff is always willing to help and get us in to fix the problem. More

by The Inevitable
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Lustig
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Aug 23, 2021 -

INFINITI of Las Vegas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Sales Team at INFINITI of Las Vegas

August 20, 2021

Kevin is the greatest, always available and helpful! Excellent customer service! More

by demerick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Trzcinka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2021 -

INFINITI of Las Vegas responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing INFINITI of Las Vegas! The Sales Team at INFINITI of Las Vegas

August 19, 2021

Excellent service, customer experience is the best, waiting lounge is pretty nice very confortable if you need to wait More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Trzcinka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Lustig
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Aug 19, 2021 -

INFINITI of Las Vegas responded

Thank you for your business and this review, David! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. The Sales Team at INFINITI of Las Vegas

August 19, 2021

Ladies were courteous and efficient. Everything was explained to me in detail. I my car buying experience was smooth and easy. More

by Opal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Trzcinka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leigh Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Knudson
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Aug 19, 2021 -

INFINITI of Las Vegas responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Sales Team at INFINITI of Las Vegas

August 18, 2021

Professional staff ,prompt attentive to my needs, explaining the service to be performed on my car. More

by bcorz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Curlee
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Aug 18, 2021 -

INFINITI of Las Vegas responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! The Sales Team at INFINITI of Las Vegas

August 18, 2021

Everything was great. Thanks. The team worked together to find a vehicle that fit my needs. And were tough on pricing but we got it figured out. More

by Dida
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Rocca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Bortnak
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Aug 19, 2021 -

INFINITI of Las Vegas responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing INFINITI of Las Vegas! The Sales Team at INFINITI of Las Vegas

August 17, 2021

The service was really bad and is not the first time More

by elpapesanchez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Franchek
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Aug 25, 2021 -

INFINITI of Las Vegas responded

INFINITI of Las Vegas responded privately on 8/17/21 9:32 AM Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Sales Team at INFINITI of Las Vegas INFINITI of Las Vegas responded privately on 8/17/21 10:37 AM Hello, my name is Marc Lustig, I'm the Service Manager here at Infiniti of Las Vegas. I'm very sorry that you had a bad experience. I was hoping you might contact me so I can get additional information about your visit? If you have a moment and can contact me, my mobile phone is 702-296-3146, or my direct email is mlustig@superstoreauto.com. Thank you, Marc Lustig

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