Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Lafayette
Lafayette , LA
148 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 148 reviews
November 24, 2015
Audie and Rebecca Jemerson They went the extra mile to get everything we needed. Brian Spurlin, did an excellent job and was very patient. We are very happy with everything. They went the extra mile to get everything we needed. Brian Spurlin, did an excellent job and was very patient. We are very happy with everything. More
by Ajem
Employees Worked With
Brian Spurlin; Also the man in the finance dept was very nice though I have forgotten his name., David Tabb, Melissa Fabre
September 15, 2015
Personable and friendly staff Staff very friendly, helpful and ready to serve. Sales consultant, Luay Alshehabi, took plenty of time and did not rush the process. Would highly reco Staff very friendly, helpful and ready to serve. Sales consultant, Luay Alshehabi, took plenty of time and did not rush the process. Would highly recommend Infiniti of Lafayette and Luay to anyone looking for a new car. More
by c4138
Employees Worked With
Luay Alshehabi , Sharon Leger, Brittney Fox
September 11, 2015
I highly recommend Mr. Azzam After shopping around for weeks, I met Mr.Azzam from Infiniti of Lafayette. Before I met him, I was discouraged from the misleading and selfish salesp After shopping around for weeks, I met Mr.Azzam from Infiniti of Lafayette. Before I met him, I was discouraged from the misleading and selfish salespeople from other dealers. He made purchasing a vehicle carefree. He is the most genuine, compassionate and honest salesperson I've ever met. I highly recommend him. More
by Stephanie
Employees Worked With
Azzam Sobh
August 31, 2015
Excellent experience Throughout our years of dealing with car dealerships and sales people, we've never had such a professional service experience. Luay Alshehabi is a ve Throughout our years of dealing with car dealerships and sales people, we've never had such a professional service experience. Luay Alshehabi is a very genuine and patient professional. He helped to make our experience less stressful. Luay introduced my wife and I to the staff which helped to make us very comfortable with our purchasing decision. Luay puts the "S'' on special service because his goal wasn't to just sell, it was to give good service to us. Because of Luay, we have chosen to make Infinity of Lafayette our one and only auto service center.. . More
by Infinity#1
Employees Worked With
Luay Alshehabi
August 28, 2015
Excellent Experience Azzam Sobh was our salesman when purchasing our QX60. He took time to answer all our questions, showed us everything in/about the car and not one time Azzam Sobh was our salesman when purchasing our QX60. He took time to answer all our questions, showed us everything in/about the car and not one time did we feel like we were pressured to purchase the car. Would highly reccomend Infinitii of Lafayette along with our Excellent Salesman, Azzam. More
by Tarpn89
Employees Worked With
Jordan, Azzam Sobh
August 27, 2015
Stellar experience I just purchased an Infiniti G37 Convertible yesterday to replace my AUDI TT convertible that was totaled in a 7-car pile-up. My salesman, CHRIS SNEAD I just purchased an Infiniti G37 Convertible yesterday to replace my AUDI TT convertible that was totaled in a 7-car pile-up. My salesman, CHRIS SNEAD was awesome. He was not pushy, but knowledgeable. He was professional and accommodating. The contrast of him to several other salesmen/women in dealerships in other cities and other states--was profound. When I made the decision to buy, it was time for financing with CLIFF ROY. He, too was knowledgeable and professional in the way he presented information about options. He went above and beyond to be accommodating, working with me on a plan that would help get me in the car I wanted at payments I could afford. I'm so grateful! My car is in the shop for final touch-ups and I was provided a loaner until my car is ready. Chris had the loaner clean and gassed, when he noticed metal in a tire and it was leaking air. I appreciate this kind of attention detail that saved me car trouble on the Atchafalaya Basin. He switched it out for another loaner. I experienced nothing but professionalism that is an expectation at a luxury car dealership. (The only thing I didn't like was the constant country music. Maybe mix styles up a little?) More
by revginny
Employees Worked With
Cliff Roy, Chris Snead
August 15, 2015
Awesome sales person!! Azzam was very professional, knowledgeable and made my experience very pleasurable. He was not a pushy salesman as some are at other dealers. Everyone Azzam was very professional, knowledgeable and made my experience very pleasurable. He was not a pushy salesman as some are at other dealers. Everyone at the dealership were very courteous and Azzam worked very hard to make my deal perfect since we had a special set of circumstances. Again, a great experience. Thank you Azzam. More
by Rachel Peltier
Employees Worked With
Cliff Roy, Azzam Sobh
August 14, 2015
Awesome Job!! Azzam Sobh was an awesome salesman, very informative. The staff was very helpful and friendly. Hands down the best experience I had with buying a ca Azzam Sobh was an awesome salesman, very informative. The staff was very helpful and friendly. Hands down the best experience I had with buying a car.. More
by mea3
Employees Worked With
Azzam Sobh
April 10, 2015
Enjoyable Experience Wendy Chapman's enthusiasm and knowledge made our car shopping a pleasure. She was very friendly and knowledgeable which gave us confidence that we h Wendy Chapman's enthusiasm and knowledge made our car shopping a pleasure. She was very friendly and knowledgeable which gave us confidence that we had made the right choice by going with Infiniti of Lafayette. More
by kitty50
Employees Worked With
Wendy Chapman
November 24, 2014
very pleased! Extremely friendly group of people. I will definitely return. They go above and beyond to make sure your happy. I dealt with the service depar Extremely friendly group of people. I will definitely return. They go above and beyond to make sure your happy. I dealt with the service department and the salesmen and couldn't be happier. More
by neslie23
Employees Worked With
Scott Cado, Steve Mier, Azzam Sobh
