INFINITI of Kansas City - Service Center

Please see my last survey response to Infiniti of KC a few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here. They do super work and I couldn’t have given a more glowing report on how well than a few minutes ago to their survey. More

I am on my 2nd Infiniti vehicle and will continue with the brand given the high level of service from Brenden and the Infiniti Delearship. I have been a customer since 2015 and the extra amenities provid the brand given the high level of service from Brenden and the Infiniti Delearship. I have been a customer since 2015 and the extra amenities provided do not go unoticed. It is a great feeling to be recogized and called by name. The waiting room is high tech and easy to continue to work in. The loaner car availability is an excellent option when my job demands it. Brenden is very thourough and explains in detail what has been performed and also gives me a heads up on what will be expected in the next service period. More

This dealer and their service department are top notch. I own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bi own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bill. More

Excellent communication and service! All my expectations were clearly set and met. I’ll always purchase Infinities because they’re reliable. Dave Grooms, the best! were clearly set and met. I’ll always purchase Infinities because they’re reliable. Dave Grooms, the best! More

The service, and Brenden, is always great. I shall return. The service was as promised and the loaner vehicle was great also. I enjoy testing the newer vehicles. return. The service was as promised and the loaner vehicle was great also. I enjoy testing the newer vehicles. More

Excellent great services in all ways next time I m going back there and I m recommending everybody to try this place is amazing good people. back there and I m recommending everybody to try this place is amazing good people. More

INFINITI OF KANSAS CITY HAS BEEN MY GO TO FOR DECADES. JUST AWESOME AND PROFESSIONAL. THEY MAKE YOU FEEL COMFORTABLE. I JUST GET A GOOD VIBE WHEN DEALING WITH SERVICE. JUST AWESOME AND PROFESSIONAL. THEY MAKE YOU FEEL COMFORTABLE. I JUST GET A GOOD VIBE WHEN DEALING WITH SERVICE. More

Great sales staff and amazing service department...Very friendly and professional. They were accommodating and I feel like we received a fair deal on our trade-in. Randy Robinson was amazing, would recomme friendly and professional. They were accommodating and I feel like we received a fair deal on our trade-in. Randy Robinson was amazing, would recommend him highly. More

Preston Wegeng was professional and answered all my questions. I greatly appreciated the time he took to make sure I choose the best tires for my vehicle. I had additional questions on the maintenanc questions. I greatly appreciated the time he took to make sure I choose the best tires for my vehicle. I had additional questions on the maintenance requirements and he went through each one and discussed the reasons behind each service requirement. I also needed to make it to my daughter's track meet and he made sure I had a loaner in case my car was not ready in time. I will continue using Infinity of Kansas City in Merriam, KS for my car's service needs. More

I always have a pleasant experience at this location. They’re always extremely friendly and knowledgeable. Car was extra clean when finished. Brendan even cleaned off some bird poop that was really stuck They’re always extremely friendly and knowledgeable. Car was extra clean when finished. Brendan even cleaned off some bird poop that was really stuck on. Lol More