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INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 534 reviews
April 22, 2023
Ethan was extremely knowledgeable about the vehicle I was interested in purchasing.. when the one I wanted to test drive had already sold he quickly found another similar vehicle for me. Before and during me interested in purchasing.. when the one I wanted to test drive had already sold he quickly found another similar vehicle for me. Before and during me test driving the vehicle he pointed out various options on the vehicle . He was very informative. He was also polite at all times during our encounter. More
by Ebonyeyesuh
Employees Worked With
Ethan Eckel
April 14, 2023
Had an excellent experience in purchase of the car, esp Kelly Glaze from sales and the other support staff were highly professional and very customer friendly. The overall experience has been and great and Kelly Glaze from sales and the other support staff were highly professional and very customer friendly. The overall experience has been and great and would definitely recommend others PTS Consulting LLC, Nissan Sport Rogue SUV SL More
by pauls
Employees Worked With
Kelly Glaze
April 14, 2023
Ramez Zaky met us at the door with a smile and a positive attitude. He asked us what we were looking for, we told him, and he got to work right away. We needed a cheap new car for our daughter who is startin attitude. He asked us what we were looking for, we told him, and he got to work right away. We needed a cheap new car for our daughter who is starting college at UMKC this Fall and needed payments as low as possible. We were trying to secure a Nissan Versa that was enroute but the management team came up with a Nissan Kicks on a Lease. We know they had to go to bat for us with Nissan to get this deal through but they prevailed. We love the car and a payment that is very manageable for our daughter. Thought it was out of reach for our budget but the entire Sales and Management team made it happen. We had 3 young kids with us and they were busy in the kids lounge. The Finance Manager, John Cuezze, was the icing on the cake. Everyone went above and beyond and we cant be happier. We will be going back and inviting all our friends who need a car. Highly recommend! More
by Kevin Irvine
April 06, 2023
Service was thorough and well maintenance with issues at hand… the service tech was completely fantastic hand… the service tech was completely fantastic More
by adkstyle1
Employees Worked With
March 28, 2023
Awesome dealership, the people are committed to complete customer service. Best car buying experience ever! customer service. Best car buying experience ever! More
by Kicks
March 25, 2023
Excellent management, detailed summary of vehicle maintenance status, car wash was excellent, waiting room excellent maintenance status, car wash was excellent, waiting room excellent More
by Peg Kanatzar
Employees Worked With
March 22, 2023
Extremely nice staff that is knowledgeable about their product and don’t apply pressure to make the sale! product and don’t apply pressure to make the sale! More
by Rotorrench
March 01, 2023
Quick to the point negotiation. Honest about pricing of vehicle. Easy to approach and availability of sales staff was helpful. Rich was awesome and very helpful. Very responsive to Honest about pricing of vehicle. Easy to approach and availability of sales staff was helpful. Rich was awesome and very helpful. Very responsive to my calls. More
by Lindsey
