Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
532 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 532 reviews
June 22, 2023
Todd was great to work with and knew the vehicle well. We enjoyed the relaxed atmosphere. We enjoyed the relaxed atmosphere. More
by Qx60
June 19, 2023
Todd was very knowledgeable, friendly, and helpful. Poula was very helpful and professional as well, we appreciate the time and patience of your staff in purchasing our new vehicle. Poula was very helpful and professional as well, we appreciate the time and patience of your staff in purchasing our new vehicle. More
by 2darnezg
June 07, 2023
Sunil Patel has been very instrumental on my purchase & answered/facilitated all my queries along the way. Definitely looking forward to my next purchase sooner/later. answered/facilitated all my queries along the way. Definitely looking forward to my next purchase sooner/later. More
by BJ
June 06, 2023
We purchased a car from INFINITI of KC and really couldn't be happier with the process and the dealership. Everyone was incredibly friendly and helpful without being pushy. We called ahead and Robert couldn't be happier with the process and the dealership. Everyone was incredibly friendly and helpful without being pushy. We called ahead and Robert answered all of our questions and was very helpful. Once we arrived, Todd helped us with the sale and we made it clear we were on a tight timeline; he did everything he could to make sure we were out the door on time without feeling rushed. He also followed up in the following days in case anything came up after the fact (it didn't but the follow up calls were appreciated!). John in financing was really great at explaining everything and making sure the details were right as we were trading in a car from a different state. Overall we were super happy with our experience and would definitely buy from them in the future. More
by Emily
June 04, 2023
Austin was nothing but professional. His interaction and ability to listen to me as a customer was exceptional. Robert, the store manager, also was superb. Overall a wonderful experience His interaction and ability to listen to me as a customer was exceptional. Robert, the store manager, also was superb. Overall a wonderful experience. More
by Scottbjohnson24
June 02, 2023
Sunil putel was very kind and helpful. He showed us options that fit our needs and was never pushy. Always had a smile on his face! He showed us options that fit our needs and was never pushy. Always had a smile on his face! More
by Anayeli
May 30, 2023
The best service we ever had. Wish we could get touch up paint for scratches. Have asked before. Wish we could get touch up paint for scratches. Have asked before. More
by sherry.wilcox66
May 29, 2023
They had amazing customer service the entire time I was there, and I always felt welcomed. there, and I always felt welcomed. More
by alaynasutton
