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INFINITI of Kansas City
Merriam, KS
523 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 523 reviews
December 09, 2013
I highly recommend this Dealer. From the initial greeting I received when I walked in to the final walk through on my new car, the service and overall experience was outstanding. They truly represe greeting I received when I walked in to the final walk through on my new car, the service and overall experience was outstanding. They truly represent a luxury brand and the attention to detail and care about my customer experience was unmatched. It was leaps and bounds better than any of my previous car-buying experiences. The dealership itself is an amazing looking building that screams "state of the art", which is relevant because the Infiniti products all have technology that is above and beyond the competition (BMW, Lexus, etc). I wasn't sure about getting an Infiniti at first, but after speaking with Richard and Joe at this Dealership, I immediately felt more comfortable with them and was given a thorough demonstration on what Infiniti has to offer versus the competition. Having purchased numerous vehicles from varying dealerships in different states, this experience was just different. It was painless from start to finish, which was refreshing. Like many people, I' m very skeptical of car sales people in general, but Infiniti of Kansas City really took the time to get to know me, find out what my needs were, and help find the right product for me. I never felt pressured and I really learned a lot about the cars, they really took the time to make sure I understood the contract and other details. I was almost sad to leave because I enjoyed talking with the staff so much, but I was thrilled with my new Infiniti and will be back soon! More
by morganmcd5
December 05, 2013
This was my first used car purchase. Bliss made the experience great. He was extremely helpful and knowledgeable about his product. I would not hesitate to refer any of my friends or family to Infiniti experience great. He was extremely helpful and knowledgeable about his product. I would not hesitate to refer any of my friends or family to Infiniti of Kansas City or specifically to Bliss Kim. More
by bjacob13
November 27, 2013
Buying a car can be like going to the dentist. Its something that you have to do every once and a while and it can be very painful. Richard Webb took away all of the pain. A friend of mine recommend something that you have to do every once and a while and it can be very painful. Richard Webb took away all of the pain. A friend of mine recommended Richard Webb to me and told me to call him. Making this call was a little tuff for me because I live in Chicago and he is in Kansas City. I was very specific in the specs for my purchase. While he did not have anything on his lot that fit my specs (08 Chevrolet Avalanche LTZ 4x4 was the only car that I wanted. I wasn't surprised because 1. it was an Infiniti dealership. 2. Most Chevrolet dealers only had one or two ) he told me not to worry and that he would call me back. Less than 48 hours later he called me back with three different choices that fit my specs. I went online and compared the three with the rest of the country. There were no cars within $3000 with the same miles. I called Richard back the next day and told him that I was ready to make a purchase. There was no need for a test drive because it was certified and I have already owned one so I know how they drive. Less than 24 hours after that call I had all of the paperwork filled out and returned. The truck was delivered to my front door on a flatbed within a week of my first call to Richard. I am so relived to know that I will never have to go to a car dealership again. Thanks again to Richard Webb and the entire team at Infiniti of Kansas City!!! More
by jnkaess
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