INFINITI of Kansas City

Outstanding customer service! Our experience with Infinity of Kansas City was excellent! John Cuezze is very easy going and low pressure. A refreshing change from other dealers. Hi Our experience with Infinity of Kansas City was excellent! John Cuezze is very easy going and low pressure. A refreshing change from other dealers. His product knowledge is extensive and had some great advice for us. The reception and office folks are gracious and accommodating, and made a sometimes tedious process pleasant. We will recommend the dealership to friends, and will be back when it's time for a new car. More

Top Notch John was a gem to work with and truly made the experience a pleasant one! I will definitely be recommending folks to him as the staff made it very pa John was a gem to work with and truly made the experience a pleasant one! I will definitely be recommending folks to him as the staff made it very painless. More

Great experience! I can't say enough good things about our experience with Brady Hames and Infiniti of Kansas City. Brady did a great job finding a vehicle to suit our I can't say enough good things about our experience with Brady Hames and Infiniti of Kansas City. Brady did a great job finding a vehicle to suit our needs and everyone else at the dealership was very friendly and professional. More

Nice Experience at Infiniti We were in search of a nice pre-owned car. I found one that we were interested in on line that was the right price and wanted to take it for a test We were in search of a nice pre-owned car. I found one that we were interested in on line that was the right price and wanted to take it for a test drive. We could not be happier with the way Brady Hames treated us. At no time did we feel pressured for a sale. We pointed out a couple of minor issue that we wanted addressed before picking up the car. Brady took the time to show us that they were fixed. He took the time to show us the features of the car prior to us driving off and said if we have any questions do not hesitate to call. More

Outstanding Experience from initial visit to delivery. QX80 My experience could not have been better. Specifically, I would like to recommend using Robert Evenrud and Jimmy Foley. Robert had to step in when t My experience could not have been better. Specifically, I would like to recommend using Robert Evenrud and Jimmy Foley. Robert had to step in when the initial salesman had to be gone for an extended period of time and took care of me like it was his deal. He responded quickly, helped me negotiate a very fair deal and then helped make the delivery process actually quite enjoyable. I would highly recommend this dealership and as a fairly pedantic buyer, he answered every question and made sure a few final details at the sale were handled. He even hand polished the car when it was all said and done. Just an overall outstanding experience, highly recommended and after driving their loaner sedans, there is a good chance I'll be back sooner than later for the next one. Thanks Infiniti of Kansas City. More

Great Dealership & Straightforward Had a great experience at Infiniti of Kansas City. Purchase pre-owned. Had minor key issue - was resolved at no cost immediately. Robert was salesp Had a great experience at Infiniti of Kansas City. Purchase pre-owned. Had minor key issue - was resolved at no cost immediately. Robert was salesperson. Great guy - would purchase from him again. Met Richard, Mark and Joe - all knowledgeable and great to work with. More

I was worried about going into a service department as I always am. But, I spoke with Dave (Grooms) and he put me completely at ease. Couldn't be happier. always am. But, I spoke with Dave (Grooms) and he put me completely at ease. Couldn't be happier. More

What a great team! Always friendly, always smiling and wow... what a place for service. I was in awe by the service bays and the waiting area. They really know how to take care of someone waiting for he wow... what a place for service. I was in awe by the service bays and the waiting area. They really know how to take care of someone waiting for her car to just get normal service. Highly Recommend. More

Had some bad experiences with major infiniti which is the old dealership. I heard that they were now under new owners and thought I would try them out. Boy was I impressed. Like it was never the old place old dealership. I heard that they were now under new owners and thought I would try them out. Boy was I impressed. Like it was never the old place. They moved and everything. They are now a little further away from me, but it is well worth it. I was so impressed with Dave especially, but also the hospitality. I would DEFINITELY recommend! More

Wonderful state of the art facility with many amenities. Dave Grooms is the very best- courteous, friendly, personable and explains all services and costs. I would recommend this organization to anyone - as Dave Grooms is the very best- courteous, friendly, personable and explains all services and costs. I would recommend this organization to anyone - as it was referred to me! More