INFINITI of Kansas City
Merriam, KS
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 534 reviews
Now a Two-Infiniti Family! In February, we bought a Q50 and worked with Eddie Arnold for an entire afternoon -- he was patient while we test drove six different cars and gave so In February, we bought a Q50 and worked with Eddie Arnold for an entire afternoon -- he was patient while we test drove six different cars and gave solid recommendations along the way. The experience with both Eddie and the dealership was so good that I came back in July and purchased a QX50! As usual, Eddie was great throughout the day -- even though he was in high demand, he made himself available whenever I had questions or wanted to test drive a different vehicle, and when it came time to options, financing and finalizing, the experience was almost painless. This is a great dealership to work with, and Eddie is top notch -- everything you could want in a car-buying experience! More
Great car buying experience! Jake was great to work with and was extremely knowledgeable regarding the product and all of the benefits and features. It was the easiest new car pu Jake was great to work with and was extremely knowledgeable regarding the product and all of the benefits and features. It was the easiest new car purchase experience and the sales team far exceeded our expectations. What a great group of straight-forward, honest, hard working men! This is our second purchase from Infiniti and the service has improved over the last 5 years. I wish I could purchase another new Infiniti from Jake. Thank you again! More
Rob is the best!! I bought my Q70L from Rob Evenrud in January. Since that time, he had gone above and beyond to show me the best customer service experience I could im I bought my Q70L from Rob Evenrud in January. Since that time, he had gone above and beyond to show me the best customer service experience I could imagine. Today I stopped by with waterproof mascara on my suede headliner (don't judge) and Rob personally got the mascara out and washed and dried my car. He does his best to make sure I'll never have a reason to buy from anyone else. Thanks, Rob! More
Sold Boysen Eddie Arnold is a great salesman! We worked in this project for five months. He was patient with me and took the time to understsnd my needs. I w Eddie Arnold is a great salesman! We worked in this project for five months. He was patient with me and took the time to understsnd my needs. I will refer others to Eddie. He is a trustworthy Christian guy . David Boysen More
Infinity of Kansas City review The most pleasurable car buying experience I've ever had. This dealership was top notch. Very informative, accommodating, and helpful. From the time I The most pleasurable car buying experience I've ever had. This dealership was top notch. Very informative, accommodating, and helpful. From the time I walked in the door until the deal was done, I received nothing but superior customer service. I also appreciate the use of the iPad as I feel it helps to streamline and make more efficient the experience. John Cuezze and Dallas Summers will have my business from here on out. More
Best experience with a car dealer to date This was our first experience with the Infiniti brand of cars and it turned out to be the best and easiest experience I've ever had buying a car. We w This was our first experience with the Infiniti brand of cars and it turned out to be the best and easiest experience I've ever had buying a car. We went car shopping on a whim and was immediately met by Chris Johnson as he was headed to lunch. He skipped lunch and helped us thru the process and worked all the way until closing just make sure that we were taken care of. Everyone we dealt with were complete professionals that really made us feel comfortable. Mark Redmond and Chris went out of their way to make sure we got the best deal we could get. Kurt Fahnholz then spent what seemed like forever going over the entire vehicles systems and controls. More
Bought and sold a car to this dealer To sum it up this has been by far my best buying and selling experience. We worked with Brenan Cavanaugh. The entire process was smooth and timely. Th To sum it up this has been by far my best buying and selling experience. We worked with Brenan Cavanaugh. The entire process was smooth and timely. They have a very transparent way they do business and are very much a no pressure environment. I never once felt uncomfortable or like I was being taken advantage of. They also gave me the best deal for my previous automobile. These are great people and my wife and I will no doubt be purchasing a vehicle from them again in the near future. More
Great dealership and experience. This is the second vehicle we've leased in the past year and it's exceeded expectations. We work with Robert Evenrud who is a true professional. He do This is the second vehicle we've leased in the past year and it's exceeded expectations. We work with Robert Evenrud who is a true professional. He does a great job and makes the process go very smoothly. Great service department as well. We will work together again for sure. More
low pressure, fast responses, and a great price Dallas Summers was a great help as we were looking for cars. He helped us realize that the QX60 was a better fit for our family than the QX80 when we Dallas Summers was a great help as we were looking for cars. He helped us realize that the QX60 was a better fit for our family than the QX80 when we were at the dealership, and he was fast to respond to calls and emails as we were finalizing the transaction. Dallas didn’t put pressure on us or try to sell us add-ons that we weren’t interested in. Overall, we are extremely happy with both the price and level of service we had when buying the car. More
Great, enjoyed it I have been to many dealership in the kansas and Missouri side of Kansas City, and by far infinite is the best. It was a great experience from start t I have been to many dealership in the kansas and Missouri side of Kansas City, and by far infinite is the best. It was a great experience from start to finish I would recommend this dealership and my salesman Mike Motley to anyone. Thank you More