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INFINITI of Kansas City

Merriam, KS

4.9
536 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 536 reviews

November 15, 2016

Outstanding Experience with our Purchase of QX60 We had one of the best Car Purchase Experiences with Tom, Chris, and Dallas. Thank you Tom for your outstanding customer experience. They took the t More

by stacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Eagleson, Dallas Summers, Chris Johnson
November 11, 2016

Trade in older model for new Richard webb and john provided excellent customer service. Jake was fabulous at training and encouragement to reach out with any questions. Had prob More

by Betsy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Gormly , Jake Gilliam
October 25, 2016

Very Professional and Helpful Jay Fitzharris was our salesman, after several weeks of car shopping we came across a car we liked online. Many previous dealerships seemed pushy and More

by PaulJoiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Summers, Jay Fitzharris
October 14, 2016

Purchased a new QX60 We just purchased a new QX60. The experience was very easy Couldn't have gone any smoother. The staff was very friendly and didn't pressure us. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fitzharris, Al Gormly
October 01, 2016

So happy with our new car We just purchased a QX60. Great experience--friendly, honest, smooth service. The iPad promotion they have running right now was the icing on the cake More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Redmond, Tom Eagleson, Zach Buehrer
September 28, 2016

Purchased a new QX80 It was one of my easiest car purchases I have ever had, John was on vacation and was still talking to me about the car. There was never any pressure More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2016

Went with a Q50. Great car, great transaction The team at Infiniti did an outstanding job. They took the time to understand my goals and worked hard to meet them. I had a unique situation with t More

by AnotherSatisfiedCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Gormly , Chris Johnson
September 09, 2016

Purchased a new Q50 and love it! I looked online and came close to flying to Chicago or driving to St. Louis rather than buying locally to save a couple of thousand dollars. Then I re More

by thekufan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lavar, Al Gormly , Tom Eagleson, Zach Buehrer
September 06, 2016

Super Expereince Jay and the Infiniti team were fantastic throughout our new car buying process - far and away the best new care buying experience we have ever had. T More

by new infiniti owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Fitzharris, , Al Gormly
August 15, 2016

Good buying experience I was impressed with the entire dealership, Brenan C. was my salesman and he did great job of showing all the impressive functions of my G37, would re More

by rwhill2741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Redmond, Brenan Cavanaugh, Zach Buehrer
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