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INFINITI of Kansas City
Merriam, KS
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 530 reviews
January 28, 2017
Great experience buying our new car Jay was excellent in finding the right vehicle at the right price . We had shopped for several other brands and Infiniti and the people stood out. I Jay was excellent in finding the right vehicle at the right price . We had shopped for several other brands and Infiniti and the people stood out. It was an easy decision. More
by Dandr
Employees Worked With
Jake Gilliam, Jay Fitzharris
January 23, 2017
NO pressure and Great customer service I always appreciate when I walk in a dealership there is NO pressure to purchase or obtain information from me. The customer service was excellent an I always appreciate when I walk in a dealership there is NO pressure to purchase or obtain information from me. The customer service was excellent and I appreciated all my questions answered from both Tom and Dallas. More
by mbrown
Employees Worked With
Tom Eagleson, Dallas Summers
January 22, 2017
I had a great experience from start to finish. We walked into the dealership knowing we wanted a used QX60. After talking to a salesman and the manager, we found one that was going to be ready the We walked into the dealership knowing we wanted a used QX60. After talking to a salesman and the manager, we found one that was going to be ready the following week. Everyone was professional and very nice. More
by Melanie'scar
Employees Worked With
Mark Redmond, Dallas Summers, Jay Fitzharris
January 20, 2017
Working with Jay was a pleasant experience Working with Jay on the purchase of a pre-owned 2014 Toyota Avalon was a pleasant experience. He was helpful & honest. The car was cleaned up and read Working with Jay on the purchase of a pre-owned 2014 Toyota Avalon was a pleasant experience. He was helpful & honest. The car was cleaned up and ready for pickup as promised. More
by twood0519
Employees Worked With
Jay Fitzharris
January 17, 2017
Amazing Car Buying Experience My husband and I had a great experience in our new car buying adventure. Our salesman Jay Fitzharris, was so delightful to work with and my husband a My husband and I had a great experience in our new car buying adventure. Our salesman Jay Fitzharris, was so delightful to work with and my husband and I both agreed it was the most pleasant carbuying process we have ever had! He was absolutely great to work with! Also, thought the business manager, Dallas, and signing papers to getting a great instruction on how to work the car from Jake was just great! More
by rose23
Employees Worked With
Dallas, Jake Gilliam, Jay Fitzharris
January 12, 2017
Service Dave Grooms is absolutely the best, anytime that I need anything, I always call him and he takes wonderful care of me. Love the Service!! Dave Grooms is absolutely the best, anytime that I need anything, I always call him and he takes wonderful care of me. Love the Service!! More
by Kaje1234
Employees Worked With
December 27, 2016
Excellent buying experience! I recently leased a Qx60 and the process couldn't have been any better. There was no pressure whatsoever and they were very honest with the pro's and I recently leased a Qx60 and the process couldn't have been any better. There was no pressure whatsoever and they were very honest with the pro's and con's of leasing. I've only bought before and this was my first time leasing, so I had a lot of questions. I never once felt like I was asking a dumb question and whether it was Mark, Robert, or John there was always someone there to help and answer the question. I've always been very happy Infiniti of KC, whether it be buying a new car or using the Service Center. Because of the first rate experience and service, they have a very loyal customer. More
by CFC8600
December 13, 2016
Excellent! Tom was wonderful to work with! I appreciated him being patient with me when making my decision and not pressuring me! It is a beautiful dealership! Tom was wonderful to work with! I appreciated him being patient with me when making my decision and not pressuring me! It is a beautiful dealership! More
by Sunflower
Employees Worked With
Al Gormly , Tom Eagleson
December 07, 2016
Used car purchase Been to quite a few places and had that typical car dealer experience everyone dreads and talks about. Came to Infiniti Kansas City and it was exactly Been to quite a few places and had that typical car dealer experience everyone dreads and talks about. Came to Infiniti Kansas City and it was exactly the opposite. They were approachable, honest and down to earth. We didnt feel pressure we solely felt confident with the vehicle, and the price. Buying a vehicle is supposed to be an exciting chapter in ones life and at Infiniti of KC it held up. We are very happy. More
by Hard-ins1234
Employees Worked With
December 02, 2016
Great car buying experience! Robert Evenrud was very knowledgeable and friendly. He made the car buying experience very good. No pressure to buy even when he knew I was going to Robert Evenrud was very knowledgeable and friendly. He made the car buying experience very good. No pressure to buy even when he knew I was going to other dealerships that day. Will definitely buy from him again. More
by FrankQX30
