INFINITI of Kansas City

Great experience! I bought a car from Mark Redmond over the weekend and want to share that it was a great experience. Mark was very accommodating and easy to work with I bought a car from Mark Redmond over the weekend and want to share that it was a great experience. Mark was very accommodating and easy to work with. The process was also very efficient as we were in and out in short order. I appreciated that Mark did not give us a high pressure sales pitch. I would highly recommend Mark if you are in the market for a car. More

The sales Personnel at Infinity took exceptional care of me. Monica is an impressive, competent and caring salesperson. Kevin is very knowledgeable and Tom was very helpful. I would also like to thank Dallas in Monica is an impressive, competent and caring salesperson. Kevin is very knowledgeable and Tom was very helpful. I would also like to thank Dallas in Finance. I will endorse and recommend future customers to this establishment. Thank you Infiniti. More

Mark Redmond- Purchase of 2017 QX50- Great Experience Mark Redmond did an outstanding job of finding exactly the car my wife wanted to drive. He had to find a car in St. Louis that met our specifications Mark Redmond did an outstanding job of finding exactly the car my wife wanted to drive. He had to find a car in St. Louis that met our specifications. I liked his no-pressure approach and his excellent follow-up /communication with me as we searched for the right car. Mark is one of the best car sales people I have ever worked with. We were happy with the financial terms of the deal . We also worked with Jake Gilliam who spent time with my wife showing her the features of the car upon delivery. Again, very nice service and very helpful to my wife. John Cuezze was our Finance Manager who closed the deal for us. He provided all the options for us to consider related to warranty's, services, etc on our new car. I appreciated his approach and thoughtful style of dealing with us as customers. My wife and I are very impressed with the overall service of Infiniti of KC and will definitely recommend them to our friends. More

Great experience James our salesman went above and beyond. He was most helpful and very professional. I would recommend James Studa and Infiniti of KC. to friends an James our salesman went above and beyond. He was most helpful and very professional. I would recommend James Studa and Infiniti of KC. to friends and family. The finance department (John) only added to the pleasant experience More

Came to Look - stayed to buy The most productive positive experience ever with a Dealership. They had the car - pre-owed - right mileage - right year - right price - mint conditio The most productive positive experience ever with a Dealership. They had the car - pre-owed - right mileage - right year - right price - mint condition - called ahead to inquire - meet us at the door - Salesman, great guy, had the kind of experienced that made one comfortable while getting the paperwork done.....Finance guy the best ever, no pressure what so ever to add on this, add on that. Really surprising since the Finance guys are usually more aggressive on the extra stuff.....but not here! Well done gentlemen. More

Very professional Joe Reed and Dallas Summers coordinated everything very well. I was from out of town and the whole sales experience from start to finish was seamless Joe Reed and Dallas Summers coordinated everything very well. I was from out of town and the whole sales experience from start to finish was seamless. All the paperwork was prepped in advance and accurate, including the financing piece. Got all my questions answered and help needed. More

Good time great people It was very busy but it was a friday and they remembered me and tried to get me through buying my truck as fast as possible. No negative comments to a It was very busy but it was a friday and they remembered me and tried to get me through buying my truck as fast as possible. No negative comments to add. More

Monica was Great. A true professional. My sales experience with Monica Kelly was excellent. She is the reason why, I will be coming back. Outstanding service and product knowledge. Thanks M My sales experience with Monica Kelly was excellent. She is the reason why, I will be coming back. Outstanding service and product knowledge. Thanks Monica. More

Wholesale Pricing We were very pleased and pleasantly surprised to find a reliable luxury vehicle at very affordable price! Thank you Monica Kelly and John Cuezze for We were very pleased and pleasantly surprised to find a reliable luxury vehicle at very affordable price! Thank you Monica Kelly and John Cuezze for a wonderful buying experience! More

Customer satisfaction. The sales person was very thorough, friendly and easy to communicate with. I felt relaxed and not pressured when negotiating the price of vehicle. The The sales person was very thorough, friendly and easy to communicate with. I felt relaxed and not pressured when negotiating the price of vehicle. The sales person was equally interested in selling but willing to put customer satisfaction first. More