INFINITI of Kansas City

Good time great people It was very busy but it was a friday and they remembered me and tried to get me through buying my truck as fast as possible. No negative comments to a It was very busy but it was a friday and they remembered me and tried to get me through buying my truck as fast as possible. No negative comments to add. More

Monica was Great. A true professional. My sales experience with Monica Kelly was excellent. She is the reason why, I will be coming back. Outstanding service and product knowledge. Thanks M My sales experience with Monica Kelly was excellent. She is the reason why, I will be coming back. Outstanding service and product knowledge. Thanks Monica. More

Wholesale Pricing We were very pleased and pleasantly surprised to find a reliable luxury vehicle at very affordable price! Thank you Monica Kelly and John Cuezze for We were very pleased and pleasantly surprised to find a reliable luxury vehicle at very affordable price! Thank you Monica Kelly and John Cuezze for a wonderful buying experience! More

Customer satisfaction. The sales person was very thorough, friendly and easy to communicate with. I felt relaxed and not pressured when negotiating the price of vehicle. The The sales person was very thorough, friendly and easy to communicate with. I felt relaxed and not pressured when negotiating the price of vehicle. The sales person was equally interested in selling but willing to put customer satisfaction first. More

Wonderful service! This is the 5th vehicle we have leased through Infiniti KC. We have also purchased vehicles there as well. They are always professional and honest. This is the 5th vehicle we have leased through Infiniti KC. We have also purchased vehicles there as well. They are always professional and honest. The cars are wonderful and the experience with everyone there (specifically Mark Redmond) is second to none. Lifelong clients! More

Appreciative of Joe Reed's follow through Infiniti of Kansas City stayed open late as I had a small window to drive down from Omaha. I was comparing a car from another dealership with the one Infiniti of Kansas City stayed open late as I had a small window to drive down from Omaha. I was comparing a car from another dealership with the one that I ended up buying from Infiniti. I was thankful that a team of four people stayed late to help me make the transaction. Thank you Joe for being a stand up guy and for your communication throughout the transaction. More

Professional and experienced Mark is not only professional but also has very tenured experience in dealing with customers. There was a sense that he always had my best interest. Mark is not only professional but also has very tenured experience in dealing with customers. There was a sense that he always had my best interest. More

Great place to buy a vehicle Everyone was very friendly and helpful in our vehicle purchasing experience from James our salesman (he was great-not pushy at all) to the used car sa Everyone was very friendly and helpful in our vehicle purchasing experience from James our salesman (he was great-not pushy at all) to the used car sales manager to the finance guy! I would definitely buy from here again. The customer waiting area was very nice and they even offered to buy our supper. More

Excellent experience Received a fair deal and the personnel was very knowledgeable, courteous and friendly. Brenan and John was very helpful and it was a great experience. Received a fair deal and the personnel was very knowledgeable, courteous and friendly. Brenan and John was very helpful and it was a great experience. The whole team is very good. More

Awful experience Jay told us to find a weekend with lots of errands to run so we could test drive the car and see how it functioned with our family. His idea, not our Jay told us to find a weekend with lots of errands to run so we could test drive the car and see how it functioned with our family. His idea, not ours. When we told him we were ready to test drive he said: "Sorry, without a working deal meaning agreeing on numbers and evaluating your trade our policy will not allow for a car just to be check out for a weekend. Our Management Staff is strict on this policy." Being told one thing but then being told we have to essentially buy the car first is not how it should be done. They made us feel as if we should be lucky to have the chance to buy a car from them. More