INFINITI of Kansas City

I am amazed, honestly. Amazing experience! After browsing numerous cars online, I sent them an email inquiring about a QX60. It was late at night and I didn’t expect a resp Amazing experience! After browsing numerous cars online, I sent them an email inquiring about a QX60. It was late at night and I didn’t expect a response until the next morning. To my surprise, one of their sales professionals (Amir Moradi) emailed me back right away! We made an appointment with him for the very next day and it was one of the smoothest transactions we had ever done. Amir answered all of our questions and explained everything perfectly. He worked with our budget and got us into a really amazing vehicle. In fact, Im considering trading in my other vehicle and looking at their inventory just because of such a positive overall experience. I have to say the finance team was great as well! Thank you Amir and all of the good people at Infiniti of Kansas City! More

Great Experience Purchasing QX80 Great experience. Initial questions answers promptly, seamless process right through from initial enquiry to test drive and purchase. A pleasure to de Great experience. Initial questions answers promptly, seamless process right through from initial enquiry to test drive and purchase. A pleasure to deal with and wouldn't hesitate to recommend. More

Non-pressured sale of the finest in luxury. We were greeted by Ron Solnosky at the door and couldn't be more pleased with his laid back sales style. Although I didn't have experiences with othe We were greeted by Ron Solnosky at the door and couldn't be more pleased with his laid back sales style. Although I didn't have experiences with other sales professionals, I highly recommend Ron! The dealership was clean and personnel extremely professional. They did not have the exact exterior color with the options that I wanted in a QX80. I was thrilled when Mark, the Sales Manager offered to locate and bring in the car we wanted! It was at their dealership two days later. When I notified them that we couldn't immediately come in to close the deal, they didn't ask for a deposit to hold it. I love that they trusted my word. Five days later, I drove away in my dream car! Thank you for the great sales experience! More

Reneged on deal On 10/15/18 received an e-mail from salesman Brandon Standifer that price of a car I had test driven month earlier had been reduced to $30,000. I resp On 10/15/18 received an e-mail from salesman Brandon Standifer that price of a car I had test driven month earlier had been reduced to $30,000. I responded I would be interested in making 80 mile drive to dealership, if I could purchase car for $30,000, total. No customary $499 “admin fee” added on. I received a return e-mail from Sales Manager Robert Evenrud stating, “You have a deal at $30,000 out the door. When can you … take delivery?” I responded I would be there between 10 and 11 a.m. on 10/17/18. Proceeded to transfer funds to my checking account and make plans for a trip to KC. On 10/16/18 I checked my e-mails and discovered two from Mr. Evenrud: The first in essence added a contingent that I had a deal only if they could not sell car to someone else. The second advised me that in fact they had sold it to someone else. They had my phone number. If they had asked me, I could have put down earnest money with credit card or even driven in that evening. Shame on Infiniti of Kansas City! More

Brandon was amazing I live in Tulsa Oklahoma and called to get info on a 2018 Q50. Had a friend that lives in KC go and test drive it and check it out before I would make I live in Tulsa Oklahoma and called to get info on a 2018 Q50. Had a friend that lives in KC go and test drive it and check it out before I would make the 4 hour drive. I was hesitant to make the drive but after my friend said the car great and that the service he received from Brandon Standifer was amazing, I decided to go personally. I was not disappointed at all. Brandon was super nice, knowledgeable, helpful, and most importantly not pushy at all. I was truly impressed by the service Brandon provided. More

Not Bad Small dealership compared to the competitor's. The staff were very helpful and courteous. We were greeted immediately. After purchasing the vehicle, o Small dealership compared to the competitor's. The staff were very helpful and courteous. We were greeted immediately. After purchasing the vehicle, our sales guy Kevin O'Brien was very helpful in demonstrating the various functions and features of our vehicle. More

Great Experience Felt like I was amongst old friends. No one likes to go through the hassle of buying a new car...this was not that experience! My salesman Ryan was to Felt like I was amongst old friends. No one likes to go through the hassle of buying a new car...this was not that experience! My salesman Ryan was top notch and very attentive to all my wants and needs. Finance guys got me a better deal than I had expected too! Great group! More

Great Experience We had a terrific car-buying experience. The staff was all very professional and we never felt any pressure to buy. Negotiations were very smooth. We had a terrific car-buying experience. The staff was all very professional and we never felt any pressure to buy. Negotiations were very smooth. We will definitely buy here again! More

Very pleasant and personal. We felt it was first class. We dealt with Ryan Rowley and he was extremely professional and pleasant. He gave us all the information we wanted in a short amount of time. He was We dealt with Ryan Rowley and he was extremely professional and pleasant. He gave us all the information we wanted in a short amount of time. He was very accommodating and knowledgeable. More

Smooth Transaction I worked with Brandon and Mark in purchasing my new QX80 on Friday. They weren't pushy and we arrived at a good price quickly. The customer service wa I worked with Brandon and Mark in purchasing my new QX80 on Friday. They weren't pushy and we arrived at a good price quickly. The customer service was great and we love the new vehicle. Definitely recommend them! More