INFINITI of Kansas City

Monique did a fabulous job Monique took the time to build a relationship with me in order to find the right vehicle. Monique was consultative in her selling approach. I appr Monique took the time to build a relationship with me in order to find the right vehicle. Monique was consultative in her selling approach. I appreciated her honesty and professionalism. She earned my business and I will recommend her to my peers. Michael More

Helpful, friendly and accommodating Monique and Mark were very easy to work with and very accommodating as I considered 3 models. The negotiation and trade in process was very easy. Monique and Mark were very easy to work with and very accommodating as I considered 3 models. The negotiation and trade in process was very easy. More

New QX 80 Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff i Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff is very approachable and made me feel like they did everything they could to help me out. More

Excellent Customer Service We had a great experience buying not one but two vehicles from Infiniti of KC. The sales team (especially Jose) was very accommodating and easy to wo We had a great experience buying not one but two vehicles from Infiniti of KC. The sales team (especially Jose) was very accommodating and easy to work with. Not overly push like others I’ve worked with in the past. Great customer service. I highly recommend making your next vehicle purchase at Infinit of KC. More

Infiniti Forever This is our second Infiniti purchase in the last 6 months. Our first purchase at Infiniti was a family vehicle 2017 new QX60 SUV-October 2018 is when This is our second Infiniti purchase in the last 6 months. Our first purchase at Infiniti was a family vehicle 2017 new QX60 SUV-October 2018 is when we found the vehicle online and reached out to Ryan. Ryan was easy to work with and was a no hassle process. We had the vehicle within 24 hours. We were shocked that buying a car could be this easy! Our second purchase April 2019-was a QX 50 used for our teen daughter. We knew 100% that this car was coming from Infiniti and Ryan would be handling our deal. Again, the deal was done in a couple hours,with no hassle. We have owned over 10 vehicles in the past 10 years and those deals were always a nightmare. Never again. We are forever an Infiniti Family. Thanks Ryan!!! More

Stress free I am not someone who enjoys car shopping. I find what I like and then let my husband do the rest. We had been looking for while and were not in a big I am not someone who enjoys car shopping. I find what I like and then let my husband do the rest. We had been looking for while and were not in a big hurry. If we got the deal we wanted then we would buy. We walked in to the Infinity dealer and met Poula Fayek, he was very friendly, not overbearing and was very knowledgeable about the vehicle we were looking at. I was incredibly impressed with his run through of all the features. Of course I didn't remember everything and am still enjoying the discovery of something new each day. He sold me, now he has to sell my husband. I went and hid in the lounge while my husband and Poula negotiated. I had just gotten comfortable when he said that the deal was made. Not only did I get the vehicle I wanted, we also got the price we wanted. I would recommend Infinity and I highly recommend working with Poula Fayek. More

Amazing service; amazing salesperson I just purchased an Infinity X30 through Infiniti of Kansas City. Let me say, the overall experience was terrific, but the standout experience was due I just purchased an Infinity X30 through Infiniti of Kansas City. Let me say, the overall experience was terrific, but the standout experience was due to my sales agent Amir Moradi. I've bought many cars over the years, from economy to luxury, from many dealers in the Kansas City area, but I have never felt more comfortable or felt that my agent cared more about finding the right deal for me vs. just making a sale, than I did with Amir. I will keep my new car for a few years then I will return to Amir for my next car. Plus, I have already - and will continue to - refer friends and family to Infiniti of Kansas City, and especially to Amir! More

Great Salesman and Experience We started our car buying experience at the Auto Show where we first discussed the Infinity vehicles with salesman Ryan Rowley. His friendly approach We started our car buying experience at the Auto Show where we first discussed the Infinity vehicles with salesman Ryan Rowley. His friendly approach, no pressure discussion and knowledge about the vehicle left us with a very positive impression to continue considering buying an Infiniti. After doing some research about this vehicle and others in this class, a few weeks later we met Ryan at the dealership for a test drive and to gain a more detail understanding not only about the vehicle but also about the dealership. Ryan's friendly approach and knowledge left us even more likely to consider buying the vehicle. After going to some other dealers to check out other cars in this class of vehicle, I returned to the dealer to discuss transaction details with Ryan, including potentially trading in our current vehicle. Final negotiations was a pleasant surprise with a fair offer and down to earth approach in discussing all of the items. This made reaching a final deal for buying the new vehicle and trading in our old vehicle one of my best experiences in buying new cars. We arrived the next day to take delivery of the vehicle and Ryan let my wife take one more test drive before we completed the paperwork. Ryan completed the delivery of the vehicle with us by taking the time to show us how to use the many features of our new vehicle. We thoroughly enjoyed dealing with Ryan Rowley and would highly recommend him to others when buying their next Infiniti. More