INFINITI of Kansas City

Wouldn't go anywhere else! I fell in love with Infiniti when I bought my first car. When I had to get another car last week, I didn't even consider going anywhere else. The staf I fell in love with Infiniti when I bought my first car. When I had to get another car last week, I didn't even consider going anywhere else. The staff is very friendly, knowledgable, and helpful. They are always able to answer all my questions and take good care of me! Brenan Cavanaugh sold me my last car, and I drove home confidently and without any regrets. He was very patient despite me asking a million questions! I was even delivered beautiful flowers after my purchase. I also want to thank the Service Department. They are phenomenal and always made sure my car was in great shape. I am always greeted with a smile by staff that genuinely want to help me in any way they can. More

Jose Chavez was great! I generally despise the car buying process. We stopped in on a Saturday to look at their used inventory. We had a very specific idea of what we were I generally despise the car buying process. We stopped in on a Saturday to look at their used inventory. We had a very specific idea of what we were looking for but wanted to test drive a car to make sure that what we had in mind was our first choice for a new car. Jose was very friendly and courteous. We did drive what they had available that day. However, it was not exactly what we were looking for. Jose wrote down some notes and said he would be in touch. We were wanting a used, but 2019 QX60 with very specific packages and had a specific idea about color. Jose continued to email us various QX60s that were coming in; however we were still waiting for one to come in that met our long list of preferences. Four weeks later, we headed back in after speaking with Jose and he had two options for us to look at. We ended up buying one that day and were out relatively quickly. This was the best car buying experience we have had. We did not feel pressured, nor did we feel like there were hundreds of add on items that we were pressured to purchase. The paperwork process was seamless as well. I can't say enough good things about Jose Chavez. He was patient with us and found exactly what we were looking for. More

Very pleasant experience I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting the perfect car for me that addressed some concerns I had with the ones I was initially looking at. Will definitely return when the need arises for a new vehicle. More

Monique did a fabulous job Monique took the time to build a relationship with me in order to find the right vehicle. Monique was consultative in her selling approach. I appr Monique took the time to build a relationship with me in order to find the right vehicle. Monique was consultative in her selling approach. I appreciated her honesty and professionalism. She earned my business and I will recommend her to my peers. Michael More

Helpful, friendly and accommodating Monique and Mark were very easy to work with and very accommodating as I considered 3 models. The negotiation and trade in process was very easy. Monique and Mark were very easy to work with and very accommodating as I considered 3 models. The negotiation and trade in process was very easy. More

New QX 80 Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff i Just purchased a new QX80 and the staff was great to work with and very helpful. Monique Spotwood was a pleasure to work with! The management staff is very approachable and made me feel like they did everything they could to help me out. More

Excellent Customer Service We had a great experience buying not one but two vehicles from Infiniti of KC. The sales team (especially Jose) was very accommodating and easy to wo We had a great experience buying not one but two vehicles from Infiniti of KC. The sales team (especially Jose) was very accommodating and easy to work with. Not overly push like others I’ve worked with in the past. Great customer service. I highly recommend making your next vehicle purchase at Infinit of KC. More

Infiniti Forever This is our second Infiniti purchase in the last 6 months. Our first purchase at Infiniti was a family vehicle 2017 new QX60 SUV-October 2018 is when This is our second Infiniti purchase in the last 6 months. Our first purchase at Infiniti was a family vehicle 2017 new QX60 SUV-October 2018 is when we found the vehicle online and reached out to Ryan. Ryan was easy to work with and was a no hassle process. We had the vehicle within 24 hours. We were shocked that buying a car could be this easy! Our second purchase April 2019-was a QX 50 used for our teen daughter. We knew 100% that this car was coming from Infiniti and Ryan would be handling our deal. Again, the deal was done in a couple hours,with no hassle. We have owned over 10 vehicles in the past 10 years and those deals were always a nightmare. Never again. We are forever an Infiniti Family. Thanks Ryan!!! More

Stress free I am not someone who enjoys car shopping. I find what I like and then let my husband do the rest. We had been looking for while and were not in a big I am not someone who enjoys car shopping. I find what I like and then let my husband do the rest. We had been looking for while and were not in a big hurry. If we got the deal we wanted then we would buy. We walked in to the Infinity dealer and met Poula Fayek, he was very friendly, not overbearing and was very knowledgeable about the vehicle we were looking at. I was incredibly impressed with his run through of all the features. Of course I didn't remember everything and am still enjoying the discovery of something new each day. He sold me, now he has to sell my husband. I went and hid in the lounge while my husband and Poula negotiated. I had just gotten comfortable when he said that the deal was made. Not only did I get the vehicle I wanted, we also got the price we wanted. I would recommend Infinity and I highly recommend working with Poula Fayek. More