INFINITI of Kansas City

Rock Star. I bought our 2nd Infinity from Ryan Rowley. I'll continue to give Ryan our business. He's the best professional Sales Rep in the city! Friendly, qu I bought our 2nd Infinity from Ryan Rowley. I'll continue to give Ryan our business. He's the best professional Sales Rep in the city! Friendly, quality service! Great attention to detail! More

No Pressure It was a pleasure to buy a car here. First time I've bought a car without getting a headache! Quick and no hassle. Will recommend to anybody! It was a pleasure to buy a car here. First time I've bought a car without getting a headache! Quick and no hassle. Will recommend to anybody! More

Perfect Hosts Good business builds culture. Good business culture has heart. It is like a welcome mat into a home and friendly greetings from all who reside there Good business builds culture. Good business culture has heart. It is like a welcome mat into a home and friendly greetings from all who reside there. Infinity of Kansas City certainly is a professional operation. The staff knows the product and how to help the customer in the process of buying a car. But they seem less like sales people and more like hosts. We spent much more time talking about life, family, hobbies and interests than we did which car I will buy and when will I decide. It was more like a friendly meetup and getting to know each other. I was greeted by Morgan. She is young and new. She was only a month into her role but I can see why Infinity of Kansas City welcomed her into their family. She fits. She’s friendly, engaging, helpful, patient. She was interested in me and shared in a friendly conversation that made me forget I was buying a car. She is a keeper. She fits the culture. I recommend her highly. Mark and John also introduced themselves and were welcoming, engaging, friendly and:::simply fun. In short, I warmly thank Infinity of Kansas City for welcoming me through their doors to enjoy their pleasant homespun culture and to buy a car. I recommend that if you are looking to buy, stop by Infinity of Kansas City and say hello. More

Jose Chavez was my salesperson Infiniti of KC was fantastic to work with on my new purchase/trade-in. I would recommend Jose Chavez and the new sales team. Thanks very much! Infiniti of KC was fantastic to work with on my new purchase/trade-in. I would recommend Jose Chavez and the new sales team. Thanks very much! More

Easy, No Pressure Purchase From the time we stepped on the lot to the time we drove off; our experience was nothing but professional. The entire staff at Infiniti KC were genuin From the time we stepped on the lot to the time we drove off; our experience was nothing but professional. The entire staff at Infiniti KC were genuinely there to help make our experience the best it could be! More

Nice and Easy! I recently purchased an Infiniti Q50 this past week and had a really great experience with Brenan Cavanaugh and Marshall Goldstein! They were great to I recently purchased an Infiniti Q50 this past week and had a really great experience with Brenan Cavanaugh and Marshall Goldstein! They were great to work with as they were professional, responsive, patient and eager to help answer all my questions which was much appreciated as I was a remote buyer and had my concerns with buying a vehicle remotely without test driving it. It was all handled in a week via emails and texts and everything was taken care off including the transportation and I also appreciated the detailing of the vehicle! When it showed up it was meticulous and had a full tank! Those are the little details that will make me a customer for life! More

Ryan was very helpful in the sale. They were very comfortable to work with. Steve was very helpful in the financial side and that made comfortable. I was very pleased to see the Soren They were very comfortable to work with. Steve was very helpful in the financial side and that made comfortable. I was very pleased to see the Sorento clean and attacive at first sight!! More

Wouldn't go anywhere else! I fell in love with Infiniti when I bought my first car. When I had to get another car last week, I didn't even consider going anywhere else. The staf I fell in love with Infiniti when I bought my first car. When I had to get another car last week, I didn't even consider going anywhere else. The staff is very friendly, knowledgable, and helpful. They are always able to answer all my questions and take good care of me! Brenan Cavanaugh sold me my last car, and I drove home confidently and without any regrets. He was very patient despite me asking a million questions! I was even delivered beautiful flowers after my purchase. I also want to thank the Service Department. They are phenomenal and always made sure my car was in great shape. I am always greeted with a smile by staff that genuinely want to help me in any way they can. More

Jose Chavez was great! I generally despise the car buying process. We stopped in on a Saturday to look at their used inventory. We had a very specific idea of what we were I generally despise the car buying process. We stopped in on a Saturday to look at their used inventory. We had a very specific idea of what we were looking for but wanted to test drive a car to make sure that what we had in mind was our first choice for a new car. Jose was very friendly and courteous. We did drive what they had available that day. However, it was not exactly what we were looking for. Jose wrote down some notes and said he would be in touch. We were wanting a used, but 2019 QX60 with very specific packages and had a specific idea about color. Jose continued to email us various QX60s that were coming in; however we were still waiting for one to come in that met our long list of preferences. Four weeks later, we headed back in after speaking with Jose and he had two options for us to look at. We ended up buying one that day and were out relatively quickly. This was the best car buying experience we have had. We did not feel pressured, nor did we feel like there were hundreds of add on items that we were pressured to purchase. The paperwork process was seamless as well. I can't say enough good things about Jose Chavez. He was patient with us and found exactly what we were looking for. More

Very pleasant experience I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting I had a fantastic experience buying a pre-owned Infiniti from Ryan Rowley. I came in with an idea of what I was looking for and he ended up suggesting the perfect car for me that addressed some concerns I had with the ones I was initially looking at. Will definitely return when the need arises for a new vehicle. More