INFINITI of Kansas City

Great experience! Had a great experience purchasing our 4th Infiniti. We are repeat customers and Ryan found us exactly what we were looking for. We LOVE our QX80 Limi Had a great experience purchasing our 4th Infiniti. We are repeat customers and Ryan found us exactly what we were looking for. We LOVE our QX80 Limited! More

"Wow" is the best way to describe my experience! I've never owned an Infiniti...and I've been missing out! Great experience all the way around. I love my car and will spread the news to everyone how I've never owned an Infiniti...and I've been missing out! Great experience all the way around. I love my car and will spread the news to everyone how awesome Joe was to work with. More

Certified Q50 Had a great experience working with Ryan. He timely communicated and had everything ready in advance. I did not wait for anything and had a quick and Had a great experience working with Ryan. He timely communicated and had everything ready in advance. I did not wait for anything and had a quick and efficient service. More

I don’t like the process of purchasing a car but Poula and all the nice people at Infiniti made it easy and even enjoyable! and all the nice people at Infiniti made it easy and even enjoyable! More

Poula Fayek was a huge help in my purchase! Easy swap from my Z to a Q60! Made the 2.5h one way drive worth it! from my Z to a Q60! Made the 2.5h one way drive worth it! More

RAMEZ ZAKY Ramez Zaky was an outstanding salesman, and his boss Robert and the rest of the staff were polite. I couldn't have asked for a better experience buyin Ramez Zaky was an outstanding salesman, and his boss Robert and the rest of the staff were polite. I couldn't have asked for a better experience buying a car. More

New QX 80 Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move for Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move forward with the purchase of a 2019 QX 80 for our growing family, he was fair and did not hesitate to work with us toward a fair deal. Having a brother who sells cars in Colorado, I can now say there are 2 people I trust and feel comfortable purchasing a vehicle from! More

After Sale Customer Service is very poor! I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there to do my regular maintenance, I discovered that in Merriam, KS they didn't update the car info in their system. Up to here I don't have any issue, that happens, but what is not acceptable from my side that when I tried to reach out to them they tried to convince me that this is what Phoenix has to do. & since then nothing changed. More

Ramez is The Best !! This is what Buying/Trading for a new vehicle should be !! Your Team is very easy to work with, top to bottom; everyone we worked with was great. A This is what Buying/Trading for a new vehicle should be !! Your Team is very easy to work with, top to bottom; everyone we worked with was great. A special Thank You to Ramez Zaky, you really know your product lines....keep up the friendly, no pressure experience. More

Great dealership! I have been shopping for a car for quite some time. I’ve been to several dealerships and have had not great experiences. At the infinity dealership I I have been shopping for a car for quite some time. I’ve been to several dealerships and have had not great experiences. At the infinity dealership I had a wonderful experience. Everyone I encountered was friendly and helpful. Ramez was persistent in finding me the car I wanted without being overbearing! That is hard to find! i would highly recommend this dealership to anyone! More