Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
527 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 527 reviews
November 19, 2019
I don’t like the process of purchasing a car but Poula and all the nice people at Infiniti made it easy and even enjoyable! and all the nice people at Infiniti made it easy and even enjoyable! More
by akafloofie
Employees Worked With
November 02, 2019
Poula Fayek was a huge help in my purchase! Easy swap from my Z to a Q60! Made the 2.5h one way drive worth it! from my Z to a Q60! Made the 2.5h one way drive worth it! More
by Kdark1776
October 27, 2019
RAMEZ ZAKY Ramez Zaky was an outstanding salesman, and his boss Robert and the rest of the staff were polite. I couldn't have asked for a better experience buyin Ramez Zaky was an outstanding salesman, and his boss Robert and the rest of the staff were polite. I couldn't have asked for a better experience buying a car. More
by HenryMartinez
Employees Worked With
Ramez Zaky
October 23, 2019
New QX 80 Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move for Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move forward with the purchase of a 2019 QX 80 for our growing family, he was fair and did not hesitate to work with us toward a fair deal. Having a brother who sells cars in Colorado, I can now say there are 2 people I trust and feel comfortable purchasing a vehicle from! More
by KS Infiniti 80
Employees Worked With
October 18, 2019
After Sale Customer Service is very poor! I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there I bought Q50 last November & everything seemed fine to me at that time, I moved to Arizona last summer & when I went to infinti dealership over there to do my regular maintenance, I discovered that in Merriam, KS they didn't update the car info in their system. Up to here I don't have any issue, that happens, but what is not acceptable from my side that when I tried to reach out to them they tried to convince me that this is what Phoenix has to do. & since then nothing changed. More
by Amir Guirguis
Employees Worked With
Other Employees :
Mark Redmond, Jake Gilliam
October 14, 2019
Ramez is The Best !! This is what Buying/Trading for a new vehicle should be !! Your Team is very easy to work with, top to bottom; everyone we worked with was great. A This is what Buying/Trading for a new vehicle should be !! Your Team is very easy to work with, top to bottom; everyone we worked with was great. A special Thank You to Ramez Zaky, you really know your product lines....keep up the friendly, no pressure experience. More
by Gary Weatherbee
October 12, 2019
Great dealership! I have been shopping for a car for quite some time. I’ve been to several dealerships and have had not great experiences. At the infinity dealership I I have been shopping for a car for quite some time. I’ve been to several dealerships and have had not great experiences. At the infinity dealership I had a wonderful experience. Everyone I encountered was friendly and helpful. Ramez was persistent in finding me the car I wanted without being overbearing! That is hard to find! i would highly recommend this dealership to anyone! More
by AngieP
Employees Worked With
Other Employees :
Ramez Zaky was my salesman, Mark Redmond
October 07, 2019
Ron was a great salesperson. He was patient with all of my questions and found out the answers to ones he couldn't answer. He was very personable and not pushy at all. I would definitely recommend him if y my questions and found out the answers to ones he couldn't answer. He was very personable and not pushy at all. I would definitely recommend him if you are in the market for a different vehicle. More
by Genni
Employees Worked With
Ron Solnosky
September 18, 2019
Amazing! Brenden is unbeatable, he makes sure he takes care of his customers like they are his family. My wife and I both have Infiniti’s and will keep with th Brenden is unbeatable, he makes sure he takes care of his customers like they are his family. My wife and I both have Infiniti’s and will keep with them for our future purchases. Brenden always makes time and keeps us updated while our cars are in service and I look forward to seeing him each time I come in! More
by KPETERSON
Employees Worked With
September 15, 2019
Smooth, efficient process Ryan provided good information, stayed in touch through the process without being overbearing. John in credit was knowledgeable and was able to make Ryan provided good information, stayed in touch through the process without being overbearing. John in credit was knowledgeable and was able to make the worst part of the car-buying process at least tolerable. Thanks guys. More
by Screen
Employees Worked With
Ryan Rowley
