Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
523 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 523 reviews
January 10, 2020
This was a great experience! No pressure for vehicle that we didn’t want. Would highly recommend going to this dealership. Working with Ramez was a awesome! we didn’t want. Would highly recommend going to this dealership. Working with Ramez was a awesome! More
by JGH 825
Employees Worked With
Ramez Zaky
January 10, 2020
This was my first time buying a vehicle from this dealership. I would recommend the sales man Joseph Reed. He made buying a vehicle very easy. dealership. I would recommend the sales man Joseph Reed. He made buying a vehicle very easy. More
by Gtorres
January 09, 2020
Purchasing a new QX60 I had a great experience purchasing my first Infiniti (QX60). I was treated with respect, professionalism and courtesy. My entire experience from th I had a great experience purchasing my first Infiniti (QX60). I was treated with respect, professionalism and courtesy. My entire experience from the sales associate, sales manager, financial manager and delivery was fantastic. More
by Esam H Sidarous
Employees Worked With
Other Employees :
Ramez Zaky, Steve (Sales Manager), Finance Manager ((RG), Jake were great to work with
December 17, 2019
Great experience! Had a great experience purchasing our 4th Infiniti. We are repeat customers and Ryan found us exactly what we were looking for. We LOVE our QX80 Limi Had a great experience purchasing our 4th Infiniti. We are repeat customers and Ryan found us exactly what we were looking for. We LOVE our QX80 Limited! More
by droj
December 12, 2019
"Wow" is the best way to describe my experience! I've never owned an Infiniti...and I've been missing out! Great experience all the way around. I love my car and will spread the news to everyone how I've never owned an Infiniti...and I've been missing out! Great experience all the way around. I love my car and will spread the news to everyone how awesome Joe was to work with. More
by allisonf
December 10, 2019
Certified Q50 Had a great experience working with Ryan. He timely communicated and had everything ready in advance. I did not wait for anything and had a quick and Had a great experience working with Ryan. He timely communicated and had everything ready in advance. I did not wait for anything and had a quick and efficient service. More
by vladkarpenko
Employees Worked With
Ryan Rowley
November 19, 2019
I don’t like the process of purchasing a car but Poula and all the nice people at Infiniti made it easy and even enjoyable! and all the nice people at Infiniti made it easy and even enjoyable! More
by akafloofie
Employees Worked With
November 02, 2019
Poula Fayek was a huge help in my purchase! Easy swap from my Z to a Q60! Made the 2.5h one way drive worth it! from my Z to a Q60! Made the 2.5h one way drive worth it! More
by Kdark1776
October 27, 2019
RAMEZ ZAKY Ramez Zaky was an outstanding salesman, and his boss Robert and the rest of the staff were polite. I couldn't have asked for a better experience buyin Ramez Zaky was an outstanding salesman, and his boss Robert and the rest of the staff were polite. I couldn't have asked for a better experience buying a car. More
by HenryMartinez
Employees Worked With
Ramez Zaky
October 23, 2019
New QX 80 Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move for Joe was very knowledgeable about the vehicle and did not employ any pressure sales tactics. However, when my wife and I made the decision to move forward with the purchase of a 2019 QX 80 for our growing family, he was fair and did not hesitate to work with us toward a fair deal. Having a brother who sells cars in Colorado, I can now say there are 2 people I trust and feel comfortable purchasing a vehicle from! More
by KS Infiniti 80
Employees Worked With
