INFINITI of Kansas City
Merriam, KS
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Quick and easy process. No pressure and went off without a hitch. Prompt in answering questions. Love my Infinit! Number 2 now and sure I will be back again. a hitch. Prompt in answering questions. Love my Infinit! Number 2 now and sure I will be back again. More
Service is never any fun but is very relaxing here. always professional, always clean and always polite. The service team is top notch and I never worry about my car once I leave this dealership. always professional, always clean and always polite. The service team is top notch and I never worry about my car once I leave this dealership. More
Highly Recommend I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out o I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out of 10 would recommend giving one of their vehicles a test-drive...you won't be disappointed. My personal favorite is the QX 80. In fact, I challenge you to find a second row of seats with more leg room. More
Spence Cassidy provides consistently excellent customer service above and beyond all expectations. He personal picked me up off the side of the interstate when I had a blown out tire. Infiniti service rank service above and beyond all expectations. He personal picked me up off the side of the interstate when I had a blown out tire. Infiniti service ranks highest above all luxury brands. Spence and Dave are the dynamic duo of outstanding customer service. Absolutely THE BEST. More
I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. More
The experience was what a car buying experience should be. Never at any time did my wife or myself feel pressured or hurried, we even arrived at closing time. Mr. Robinson was as nice a salesman as you wo be. Never at any time did my wife or myself feel pressured or hurried, we even arrived at closing time. Mr. Robinson was as nice a salesman as you would expect from a car dealership that takes great steps to insure the customer experience. More
Exceptional service and the staff is always friendly and helpful. Unfortunately, they were not wearing any masks or observing any COVID protective measures. We are in the middle of a pandemic and masks are helpful. Unfortunately, they were not wearing any masks or observing any COVID protective measures. We are in the middle of a pandemic and masks are required in retail stores. They need to catch up. More
I had a very pleasant experience. From the moment I walked through the door to the day I drove off with my vehicle, everyone I met treated me great. walked through the door to the day I drove off with my vehicle, everyone I met treated me great. More
Totally awesome guy to work with! Professional & kind! There was absolutely no issues with a thing. Went out of his way to work with me & make things happen! There was absolutely no issues with a thing. Went out of his way to work with me & make things happen! More
Randy was great to work with! He was extremely personable and knowledgeable of the vehicle we were interested in. Some car salesmen are over the top and pushy, and Randy wasn’t like that at all. personable and knowledgeable of the vehicle we were interested in. Some car salesmen are over the top and pushy, and Randy wasn’t like that at all. This was the best car buying experience we’ve had, and Randy was a major part of that. More