INFINITI of Kansas City
Merriam, KS
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a very pleasant experience. From the moment I walked through the door to the day I drove off with my vehicle, everyone I met treated me great. walked through the door to the day I drove off with my vehicle, everyone I met treated me great. More
Totally awesome guy to work with! Professional & kind! There was absolutely no issues with a thing. Went out of his way to work with me & make things happen! There was absolutely no issues with a thing. Went out of his way to work with me & make things happen! More
Randy was great to work with! He was extremely personable and knowledgeable of the vehicle we were interested in. Some car salesmen are over the top and pushy, and Randy wasn’t like that at all. personable and knowledgeable of the vehicle we were interested in. Some car salesmen are over the top and pushy, and Randy wasn’t like that at all. This was the best car buying experience we’ve had, and Randy was a major part of that. More
Spencer goes out of his way to provide you excellent customer service with a great sense of humor. Refreshments are always top notch and lobby clean while you wait for your car to be serviced. customer service with a great sense of humor. Refreshments are always top notch and lobby clean while you wait for your car to be serviced. More
Customer service (Spencer) was very customer friendly and me feel that I can trust the service there in Kansas City. I always recommend Infiniti to anybody! me feel that I can trust the service there in Kansas City. I always recommend Infiniti to anybody! More
Tire issue - possible (1) bad tire I did not like that Mike cared nothing about me or my vehicle. He was only concerned about the up-sale to me me m I did not like that Mike cared nothing about me or my vehicle. He was only concerned about the up-sale to me me m More
Routine Service Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a p Very easy to set up my appointment, service was explained that would be performed, and the vehicle was completed on time. David Grooms always has a positive and professional attitude. More
Ramez helped out deal go through fast and smooth. We were coming from out of town with 3 young children, and he was able to run our credit and get us all set up before we got there! When we pulled up, our ca coming from out of town with 3 young children, and he was able to run our credit and get us all set up before we got there! When we pulled up, our car of interest was right out front ready for a test drive. He showed us to the awesome kids play room, and remained patient with our family as we took turns test driving and took our time making our decision. The whole staff was friendly and helpful from beginning to end. Thank you! More
Superb Customer Service Spence was so kind to me. He put my worry at ease. I was very worried there may have been something terribly wrong with my car, and he assured me it w Spence was so kind to me. He put my worry at ease. I was very worried there may have been something terribly wrong with my car, and he assured me it would be fixed, and my car is still under warranty, and would be covered. He listened to me describe in detail what my car was doing, and knew immediately what was going on with it. He put me in a loaner car that same day so I could get to work, and kept in contact with me about the status of my car. He was so kind, and had me laughing by the end of the situation. Thank you, Spence! I really appreciate you! More
Another great experience at Infiniti of Kansas City I have always had GREAT experiences at Infiniti of Kansas City. Brenden and Spence are my go to service providers. They help me keep my JX35 in exce I have always had GREAT experiences at Infiniti of Kansas City. Brenden and Spence are my go to service providers. They help me keep my JX35 in excellent running condition. More