INFINITI of Kansas City

Ramez was very helpful in getting us our Mercedes CLA 250 as quickly as possible. And since this car was not an Infinity, he quickly did his own research to find me all answers to my questions. as quickly as possible. And since this car was not an Infinity, he quickly did his own research to find me all answers to my questions. More

Service Dept is best I've ever experienced Spence always goes above and beyond to ensure the work is completed timely and efficiently. They take the pain out of car repair & maintenance. High Spence always goes above and beyond to ensure the work is completed timely and efficiently. They take the pain out of car repair & maintenance. Highly recommend them. More

Fantastic Ryan was amazing. He was personable and professional from the minute that I walked in the door. He demonstrated respect towards me and my decisions a Ryan was amazing. He was personable and professional from the minute that I walked in the door. He demonstrated respect towards me and my decisions as well as his knowledge of any questions that I had. It is apparent that his is a person that attains qualities that are admirable. More

Quick and easy process. No pressure and went off without a hitch. Prompt in answering questions. Love my Infinit! Number 2 now and sure I will be back again. a hitch. Prompt in answering questions. Love my Infinit! Number 2 now and sure I will be back again. More

Service is never any fun but is very relaxing here. always professional, always clean and always polite. The service team is top notch and I never worry about my car once I leave this dealership. always professional, always clean and always polite. The service team is top notch and I never worry about my car once I leave this dealership. More

Highly Recommend I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out o I'm hooked on Infiniti vehicles and I can't imagine buying from anyone but Infiniti of Kansas City. From sales to service they are top-notch. 10 out of 10 would recommend giving one of their vehicles a test-drive...you won't be disappointed. My personal favorite is the QX 80. In fact, I challenge you to find a second row of seats with more leg room. More

Spence Cassidy provides consistently excellent customer service above and beyond all expectations. He personal picked me up off the side of the interstate when I had a blown out tire. Infiniti service rank service above and beyond all expectations. He personal picked me up off the side of the interstate when I had a blown out tire. Infiniti service ranks highest above all luxury brands. Spence and Dave are the dynamic duo of outstanding customer service. Absolutely THE BEST. More

I had a very pleasant experience with everybody on the floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. floor. From the moment I walked through the door everyone I met treated me great and I got the deal I was looking for. More

The experience was what a car buying experience should be. Never at any time did my wife or myself feel pressured or hurried, we even arrived at closing time. Mr. Robinson was as nice a salesman as you wo be. Never at any time did my wife or myself feel pressured or hurried, we even arrived at closing time. Mr. Robinson was as nice a salesman as you would expect from a car dealership that takes great steps to insure the customer experience. More

Exceptional service and the staff is always friendly and helpful. Unfortunately, they were not wearing any masks or observing any COVID protective measures. We are in the middle of a pandemic and masks are helpful. Unfortunately, they were not wearing any masks or observing any COVID protective measures. We are in the middle of a pandemic and masks are required in retail stores. They need to catch up. More