INFINITI of Kansas City

Johnny was an excellent sales rep. Truth be told, he was the reason we bought the car. he was courteous, professional, and answered any question or concern big or small. In addition, he delivered the vehi the reason we bought the car. he was courteous, professional, and answered any question or concern big or small. In addition, he delivered the vehicle to our home, ensured everything was set up correctly, then walked my wife and I through the process. This is the fourth Infiniti I have purchased over 12 years, and unfortunately, the last buying experience I had at a different dealership almost made me turn to a different brand. Johnny restored my faith in the Infiniti brand and because of him I look forward to continuing to do business with the company. More

Best dealership ever!!! Made me feel comfortable as soon as I walked on the lot. Everyone we spoke with was friendly and helpful. Very professional. as I walked on the lot. Everyone we spoke with was friendly and helpful. Very professional. More

My husband and I came into the Infiniti dealer Halloween day 2020. I was very nervous and didn't know what to expect. Randy introduced himself and the rest is history. He made the whole car buying experienc day 2020. I was very nervous and didn't know what to expect. Randy introduced himself and the rest is history. He made the whole car buying experience a great one!! I immediately felt comfortable and at ease and a couple hours later, I felt like we had known each other for years. I highly recommend to anyone looking for a superior vehicle and a stress-free, comfortable purchasing experience, to contact Randy Robinson!!!! More

Easy and they worked with me to make it happen. Overall great experience with this dealership and the sales and finance staff. Not pushy at all and provided the info I needed to make a decision. great experience with this dealership and the sales and finance staff. Not pushy at all and provided the info I needed to make a decision. More

Infinit is extremely accommodating for services in my vehicle they ask me when can I come in I don’t have to wait my service is based on my availability vehicle they ask me when can I come in I don’t have to wait my service is based on my availability More

Fantastic experience! Randy answered all of my questions and was very knowledgeable about the vehicles. All of the staff made the car buying experience enjoyable. We will do business here again! and was very knowledgeable about the vehicles. All of the staff made the car buying experience enjoyable. We will do business here again! More

Nice building and car lot. All cars were clean. It's very easy to get to and leave. All other employees that saw me smiled and said hi. They didn't just walk right by me acting like they didn't see me very easy to get to and leave. All other employees that saw me smiled and said hi. They didn't just walk right by me acting like they didn't see me. More

dealership was very organized and service was completed with no issues. Car was brought back to me clean. Its always a good experience at the service department. with no issues. Car was brought back to me clean. Its always a good experience at the service department. More

Ryan & INFINITI of KC made my car purchase experience easy. Ryan was extremely responsive and helpful. I always get great customer service from the team. easy. Ryan was extremely responsive and helpful. I always get great customer service from the team. More

Poula Fayek was a great person to work with at Infinity. Normally I despise going into a dealership but working with Poula has changed my mind. I love the car he sold us and listened to all my questions. I Normally I despise going into a dealership but working with Poula has changed my mind. I love the car he sold us and listened to all my questions. I actually called him when I got home to ask a question. I’m sure he will get tired of me soon. Will return if I need to purchase another. More