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INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 534 reviews
January 21, 2021
Bought vehicle here.couldn’t be more impressed. All personal very knowledgeable, personable, polite and efficient. Possibly the best dealership i have ever been involved with. Sincerely Joe & Gay Com personal very knowledgeable, personable, polite and efficient. Possibly the best dealership i have ever been involved with. Sincerely Joe & Gay Comboy More
by Joe.gay.comboy
January 19, 2021
This dealership is amazing! This is our second purchase with this dealership and we will definitely be back. They make everything so comfortable. We worked to several different people here and all are wond with this dealership and we will definitely be back. They make everything so comfortable. We worked to several different people here and all are wonderful. More
by Kerstfamily5
January 08, 2021
Randy Robinson and Mark Redmond are great people to work with whether you are leasing or buying. They are honest brokers that speak from experience, and wont just tell you what you want to hear, which is r with whether you are leasing or buying. They are honest brokers that speak from experience, and wont just tell you what you want to hear, which is refreshing in a car buying experience. I got a great deal on a new QX50, and couldn't be happier. Great job guys, you've created another longtime Infiniti customer. Also, shout out to John in the Finance Department - who was also great to work with. More
by Jason Dunn
December 31, 2020
Randy was very friendly and displayed awesome customer service. Dealership was great to work with; everyone was very friendly and answered any questions I had in a timely manner. service. Dealership was great to work with; everyone was very friendly and answered any questions I had in a timely manner. More
by BH
Employees Worked With
December 29, 2020
Reggie was very helpful and great to work with. We came from out of state and everyone stayed late to help us finish the deal. from out of state and everyone stayed late to help us finish the deal. More
by Shelli
December 24, 2020
The service team is exceptional. I bought another Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. Infinity because of the service provided by Dave, Spence and Brenda. They are friendly, knowledgeable and customer focused. More
by Cherron
December 14, 2020
Very friendly and understandable. Highly recommended they took care of me and gave me a very good deal that I am happy with. Left with a brand new 2020 car very cool took care of me and gave me a very good deal that I am happy with. Left with a brand new 2020 car very cool More
by Zeek1996
Employees Worked With
December 07, 2020
Randy Robinson everyone - go see him. We were just looking, not ready to trade and he changed that. We left with a new QX80 and he made the whole process a great time. His personality is the size of looking, not ready to trade and he changed that. We left with a new QX80 and he made the whole process a great time. His personality is the size of their building and you won't regret working with him. More
by ed
December 05, 2020
Very pleased with the service and communication as this was my first real experience with Infinity KC. The price was very reasonable as well imo. was my first real experience with Infinity KC. The price was very reasonable as well imo. More
by Jhoskins
Employees Worked With
December 03, 2020
We recently purchased a QX60 from Infinity of Kansas City. Ramez Zaky was the sales representative who helped us through the process. He was great about providing important information so we could co City. Ramez Zaky was the sales representative who helped us through the process. He was great about providing important information so we could compare vehicles prior to even showing up at the showroom. That was extremely helpful with our busy schedules. Once purchased Ramez was very knowledgeable and thorough when explaining the many awesome features the suv provided. More
by KZS
Employees Worked With
