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INFINITI of Kansas City
Merriam, KS
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 530 reviews
February 15, 2021
This service team is the best. Their service and work on my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest advice. More
by Brandon
February 12, 2021
Great and Friendly Service Department. They get you in fast and keep you updated on the status of you vehicle. Also a free cleaning cannot ask for more. fast and keep you updated on the status of you vehicle. Also a free cleaning cannot ask for more. More
by wilhap
Employees Worked With
February 10, 2021
I dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me. numeric ratings in the rest of the survey that was sent to me. More
by Kevan
January 28, 2021
Randy Robinson is extremely knowledgeable, accommodating and very easy to work with. I highly recommend working with Randy when making your next purchasing at Infiniti of KC. and very easy to work with. I highly recommend working with Randy when making your next purchasing at Infiniti of KC. More
by Jrmeares1
Employees Worked With
January 26, 2021
I came into look at the selection of Nissans and worked with Reggie Blackman, he was professional and very helpful. I came back and didn't realize he was off that day. I then worked with Prince, who was pr with Reggie Blackman, he was professional and very helpful. I came back and didn't realize he was off that day. I then worked with Prince, who was professional and very helpful as well. I decided to go with a new Infiniti and will recommend this dealership to friends and family. I really appreciated Poula Fayek taking the time gracefully to explain every feature and benefit of the car. The entire team did a fantastic job! More
by kathleen
January 21, 2021
Bought vehicle here.couldn’t be more impressed. All personal very knowledgeable, personable, polite and efficient. Possibly the best dealership i have ever been involved with. Sincerely Joe & Gay Com personal very knowledgeable, personable, polite and efficient. Possibly the best dealership i have ever been involved with. Sincerely Joe & Gay Comboy More
by Joe.gay.comboy
January 19, 2021
This dealership is amazing! This is our second purchase with this dealership and we will definitely be back. They make everything so comfortable. We worked to several different people here and all are wond with this dealership and we will definitely be back. They make everything so comfortable. We worked to several different people here and all are wonderful. More
by Kerstfamily5
January 08, 2021
Randy Robinson and Mark Redmond are great people to work with whether you are leasing or buying. They are honest brokers that speak from experience, and wont just tell you what you want to hear, which is r with whether you are leasing or buying. They are honest brokers that speak from experience, and wont just tell you what you want to hear, which is refreshing in a car buying experience. I got a great deal on a new QX50, and couldn't be happier. Great job guys, you've created another longtime Infiniti customer. Also, shout out to John in the Finance Department - who was also great to work with. More
by Jason Dunn
December 31, 2020
Randy was very friendly and displayed awesome customer service. Dealership was great to work with; everyone was very friendly and answered any questions I had in a timely manner. service. Dealership was great to work with; everyone was very friendly and answered any questions I had in a timely manner. More
by BH
Employees Worked With
