Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 534 reviews
February 22, 2021
New to Nissan/Infiniti and Prince did a wonderful job for us. Stopped by to take a look an Infiniti and ended-up with a Nissan. They had great financing options for us with a virtually new car. us. Stopped by to take a look an Infiniti and ended-up with a Nissan. They had great financing options for us with a virtually new car. More
by Anonymous
February 22, 2021
It was an excellent experience dealing with Reggie and the whole Infiniti crew! They were friendly and worked with us to get to that magic price. Thanks again, Dwight and Cindi Sprouls the whole Infiniti crew! They were friendly and worked with us to get to that magic price. Thanks again, Dwight and Cindi Sprouls More
by dwight
Employees Worked With
Other Employees :
Ryan Rowley, Calvin Ward
February 21, 2021
New to Infiniti; new to Infiniti of KC. Service was done in a prompt, timely and professional manner. Couldn't ask for more. Keep up the good work! in a prompt, timely and professional manner. Couldn't ask for more. Keep up the good work! More
by EsKay_KC
February 17, 2021
Ryan was so knowledgeable about the car! He took so much Ryan was so knowledgeable about the car! He took so much time to show me how everything works in the car! John made the paperwork quick and easy! Ryan was so knowledgeable about the car! He took so much time to show me how everything works in the car! John made the paperwork quick and easy! Thanks Infiniti Team! I love my new car!! More
by Mbarber
February 15, 2021
This service team is the best. Their service and work on my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest my Infiniti vehicle was so great that I started bringing other luxury brands here as well. They always do a great job and have always provided honest advice. More
by Brandon
February 12, 2021
Great and Friendly Service Department. They get you in fast and keep you updated on the status of you vehicle. Also a free cleaning cannot ask for more. fast and keep you updated on the status of you vehicle. Also a free cleaning cannot ask for more. More
by wilhap
Employees Worked With
February 10, 2021
I dont want to write 25 words, I just want to submit the numeric ratings in the rest of the survey that was sent to me. numeric ratings in the rest of the survey that was sent to me. More
by Kevan
January 28, 2021
Randy Robinson is extremely knowledgeable, accommodating and very easy to work with. I highly recommend working with Randy when making your next purchasing at Infiniti of KC. and very easy to work with. I highly recommend working with Randy when making your next purchasing at Infiniti of KC. More
by Jrmeares1
Employees Worked With
January 26, 2021
I came into look at the selection of Nissans and worked with Reggie Blackman, he was professional and very helpful. I came back and didn't realize he was off that day. I then worked with Prince, who was pr with Reggie Blackman, he was professional and very helpful. I came back and didn't realize he was off that day. I then worked with Prince, who was professional and very helpful as well. I decided to go with a new Infiniti and will recommend this dealership to friends and family. I really appreciated Poula Fayek taking the time gracefully to explain every feature and benefit of the car. The entire team did a fantastic job! More
by kathleen
