Back

INFINITI of Kansas City

Merriam, KS

4.9
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Contact Dealership

6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

Directions

By Type

Showing 534 reviews

May 20, 2021

Great sales staff and amazing service department...Very friendly and professional. They were accommodating and I feel like we received a fair deal on our trade-in. Randy Robinson was amazing, would recomme More

by michellerenzi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Godard was great to work with in the Finance Department...very personable. Dave Grooms in service is our guy...Keeps us coming back to Infiniti., Mark Redmond
May 25, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We appreciate it and appreciate your business.

May 16, 2021

Reggie was a breeze to work with. Answered any Reggie was a breeze to work with. Answered any questions I had. He has an easy-going pleasant demeanor but still makes you feel like his main focu More

by sbyttner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Redmond, Reggie Blackman
May 25, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review or your experience with Reggie. We are glad you had a great experience. We appreciate your business.

May 08, 2021

Chris was a pleasure to work with through the whole process and always was prompt answering my text messages so we could get the deal done on my new truck. Thank you to the whole team. More

by bill w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wood
May 10, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

May 01, 2021

Reggie was great to work with when purchasing my new QX55 Infiniti. He was very patient and answered all my questions before we proceeded with the purchasing process. Mark the Manager was excellent as well a More

by bcoleman12000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Redmond, Reggie Blackman
May 05, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to let us know about your experience with Reggie and our sales staff. We are happy that your visit lived up to your and our expectations. We appreciate your business. Enjoy that new QX55. It is a beautiful vehicle.

April 26, 2021

Preston Wegeng was professional and answered all my questions. I greatly appreciated the time he took to make sure I choose the best tires for my vehicle. I had additional questions on the maintenanc More

by amber_dewitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Wegeng
Apr 26, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review and let us know about your experience in our service department with Preston. We appreciate your business.

April 23, 2021

Reggie was great to work with when purchasing my new vehicle. He was very patient and answered all my questions before we signed papers. There was no pressure during the process and I will definitely re More

by Jill D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Redmond, Reggie Blackman
Apr 26, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to let us know about your purchase experience with Reggie and our sales department. We appreciate your business. Enjoy your new vehicle.

April 22, 2021

I always have a pleasant experience at this location. They’re always extremely friendly and knowledgeable. Car was extra clean when finished. Brendan even cleaned off some bird poop that was really stuck More

by tamstersf64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to let us know about your service experience with Brenden and our service department. We appreciate your business.

April 03, 2021

Reggie was fantastic - he made sure I had no questions and that I was getting what I wanted. I knew what I wanted coming in, so it was easy. Did take off a star for how long the process took, which was More

by rfw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Blackman
Apr 03, 2021 -

INFINITI of Kansas City responded

Thank you for letting us know how Reggie treated you. We are glad that he made it a great experience. We appreciate your business.

March 26, 2021

Reggie is an excellent sales person. He answered all my questions before I bought a new Q50. I will ask for Reggie next time I buy a car. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Blackman
Mar 27, 2021 -

INFINITI of Kansas City responded

Steve. Thank you for letting us know about your sales experience with Reggie. We are glad you were well taken care of. We appreciate your business.

March 22, 2021

I was looking for a Nissan Frontier Pro4X all over Kansas City with no luck finding one with the roof rack and sunroof but Todd found me the exact one I wanted and the color He also gave me exactly what I wa More

by racefans1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a 5-star review. We appreciate your business.

...
25
...