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INFINITI of Kansas City

Merriam, KS

4.9
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 534 reviews

August 05, 2021

Great service and sales. Everyone is so friendly and take great care of their customers. This is my 3rd purchase from Infiniti KC and would recommend them highly to anyone looking for a great car and great s More

by Infinitgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VC
Aug 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with VC and our sales department. We really appreciate it and appreciate your business.

July 31, 2021

Excellent communication and service! All my expectations were clearly set and met. I’ll always purchase Infinities because they’re reliable. Dave Grooms, the best! More

by tallison57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your recent service experience with Dave Grooms and our service department. We appreciate it and appreciate your business.

July 30, 2021

The service, and Brenden, is always great. I shall return. The service was as promised and the loaner vehicle was great also. I enjoy testing the newer vehicles. More

by Jeff4REaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

INFINITI of Kansas City responded

Jeff. Thank you for taking time to leave us a review and let us know about your experience with Brenden and our service department. We really appreciate it and appreciate your business.

July 26, 2021

Tim Doolittle was our salesman and he was very friendly and personable. I had done my research extensively prior to coming into the dealership and pretty much already had a car picked out that I wanted. More

by lindagirl3836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doolittle
Jul 30, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review and let us know about your experience with Tim. We really appreciate it and appreciate your business.

July 25, 2021

Excellent great services in all ways next time I m going back there and I m recommending everybody to try this place is amazing good people. More

by longwastephe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review and let us know about your experience with our service department. We really appreciate it and appreciate your business.

July 15, 2021

I've bought around 10 cars over the past 15 years... new and used... from national dealers to local dealers. Infiniti Kansas City is as good as it gets with the car buying experience! So good that I may j More

by dave05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

INFINITI of Kansas City responded

Thank you Dave, for taking the time to leave us a review and let us know about your experience with Ramez and our sales team. We appreciate it and appreciate your business.

July 07, 2021

I bought a new QX50 here. This dealership really makes you feel special, and they should, because these are special cars. I knew what I wanted on paper before coming in, but I had never driven the car. More

by happycarbuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Evenrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of your experience with Ramez and our sales department. We are happy to have you as a customer and we appreciate your business.

July 06, 2021

INFINITI OF KANSAS CITY HAS BEEN MY GO TO FOR DECADES. JUST AWESOME AND PROFESSIONAL. THEY MAKE YOU FEEL COMFORTABLE. I JUST GET A GOOD VIBE WHEN DEALING WITH SERVICE. More

by jlawrencecashen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of your experience with our service department. We are happy to have you as a customer and we appreciate your business.

June 23, 2021

Buying/Leasing a car can be unsettling and overwhelming, but Ramez made my experience a pleasant one. The entire staff knows how to treat their customers. More

by Todd B
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review Todd. We appreciate your business.

June 09, 2021

I bought this car over the phone. If I had gone into the dealer directly, I would have gone somewhere else. Even though I had made arrangements to meet him at a certain time, Reggie greeted me by saying he More

by tbyers1854
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Cuezze
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Blackman
Jun 09, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We are sorry to hear that your experience did not meet your or our expectations. We do appreciate you letting us know so we can work on our processes to make sure all of our customers get the 5-star experience they deserve. Enjoy your new car! We do appreciate your business.

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