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INFINITI of Kansas City

Merriam, KS

4.9
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 530 reviews

August 22, 2021

We were extremely pleased with the amount of time and service Infiniti provided while servicing our X60! More

by Becky Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

INFINITI of Kansas City responded

Becky. Thank you for taking the time to let us know about your experience with Brenden and our service department. We appreciate your business.

August 21, 2021

Please see my last survey response to Infiniti of KC a few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here More

by theroundrobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with our service department. We appreciate your business.

August 20, 2021

I am on my 2nd Infiniti vehicle and will continue with the brand given the high level of service from Brenden and the Infiniti Delearship. I have been a customer since 2015 and the extra amenities provid More

by jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

INFINITI of Kansas City responded

Jackie.. Thank you for taking the time to let us know about your experience with Brenden and our service department. We appreciate your business.

August 18, 2021

excellent service throughout,Reuben cross great job.100% recommended thanks for help for deciding what car buy More

by velascoana901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reubens cross excelente
Aug 23, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with Reuben and our sales department. We appreciate your business. Enjoy your new vehicle!

August 18, 2021

We’ve been with Kia over 10 years and we were afraid to deal with any other dealer… Ryan was great to work with and he made the process seamless for us. More

by Thehelds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rowley
Aug 23, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with Ryan and our sales department. We appreciate your business. Enjoy your new vehicle!

August 12, 2021

This dealer and their service department are top notch. I own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bi More

by M37andQX56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Russell
Aug 17, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of your recent service visit. We really appreciate it and appreciate your business.

August 05, 2021

Great service and sales. Everyone is so friendly and take great care of their customers. This is my 3rd purchase from Infiniti KC and would recommend them highly to anyone looking for a great car and great s More

by Infinitgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VC
Aug 11, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with VC and our sales department. We really appreciate it and appreciate your business.

July 31, 2021

Excellent communication and service! All my expectations were clearly set and met. I’ll always purchase Infinities because they’re reliable. Dave Grooms, the best! More

by tallison57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your recent service experience with Dave Grooms and our service department. We appreciate it and appreciate your business.

July 30, 2021

The service, and Brenden, is always great. I shall return. The service was as promised and the loaner vehicle was great also. I enjoy testing the newer vehicles. More

by Jeff4REaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

INFINITI of Kansas City responded

Jeff. Thank you for taking time to leave us a review and let us know about your experience with Brenden and our service department. We really appreciate it and appreciate your business.

July 26, 2021

Tim Doolittle was our salesman and he was very friendly and personable. I had done my research extensively prior to coming into the dealership and pretty much already had a car picked out that I wanted. More

by lindagirl3836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doolittle
Jul 30, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review and let us know about your experience with Tim. We really appreciate it and appreciate your business.

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