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INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 534 reviews
August 31, 2021
Always consistent, courteous and knowledgeable. The staff always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle More
by Gregp
August 30, 2021
Great people in the front office. Salesman was to pushy but the rest of the guys sealed the deal very knowledgeable!! but the rest of the guys sealed the deal very knowledgeable!! More
by Dave
August 24, 2021
The sales professional Ramez Zaky was really wonderful and helpful on many aspect. He went through all the process in a friendly way. He went through all the process before hand. Helped in all the way and helpful on many aspect. He went through all the process in a friendly way. He went through all the process before hand. Helped in all the way he could. Helped me from Sales to Service explaining all the process upfront. Explained me all the features of the car we purchased. More
by psujith1973
Employees Worked With
August 22, 2021
We were extremely pleased with the amount of time and service Infiniti provided while servicing our X60! service Infiniti provided while servicing our X60! More
by Becky Reynolds
Employees Worked With
August 21, 2021
Please see my last survey response to Infiniti of KC a few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here few minutes ago. I didn’t know I was going to be asked to describe their services again with another survey or I would have copied and pasted it here. They do super work and I couldn’t have given a more glowing report on how well than a few minutes ago to their survey. More
by theroundrobin
Employees Worked With
August 20, 2021
I am on my 2nd Infiniti vehicle and will continue with the brand given the high level of service from Brenden and the Infiniti Delearship. I have been a customer since 2015 and the extra amenities provid the brand given the high level of service from Brenden and the Infiniti Delearship. I have been a customer since 2015 and the extra amenities provided do not go unoticed. It is a great feeling to be recogized and called by name. The waiting room is high tech and easy to continue to work in. The loaner car availability is an excellent option when my job demands it. Brenden is very thourough and explains in detail what has been performed and also gives me a heads up on what will be expected in the next service period. More
by jackie
Employees Worked With
August 18, 2021
We’ve been with Kia over 10 years and we were afraid to deal with any other dealer… Ryan was great to work with and he made the process seamless for us. deal with any other dealer… Ryan was great to work with and he made the process seamless for us. More
by Thehelds
August 12, 2021
This dealer and their service department are top notch. I own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bi own 2 Infiniti vehicles and always take them here for service. They are fast, reasonably priced and never push unnecessary services to inflate the bill. More
by M37andQX56
