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INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 534 reviews
September 21, 2021
Professional while personable. Todd really made me feel comfortable with the cars I wanted to look at, no pressure. Left feeling confident in my purchase. Overall great experience! Absolutely recommend. comfortable with the cars I wanted to look at, no pressure. Left feeling confident in my purchase. Overall great experience! Absolutely recommend. More
by Karenw0320
September 19, 2021
My sales associate Poula was really awesome at the Kansas City Infiniti dealership!! Thank you!! City Infiniti dealership!! Thank you!! More
by Linda Kennedy
Employees Worked With
September 19, 2021
Service department is beyond compare. Quick, professional and accurate in their work. Waiting area is very well appointed. Brenden Shaw has bee our service technician for years and there is nobody better in and accurate in their work. Waiting area is very well appointed. Brenden Shaw has bee our service technician for years and there is nobody better in the business in terms of being supportive, professional and technically knowledgeable about all Infiniti products. More
by lhanna
Employees Worked With
September 18, 2021
could not be happier. my first time buying a new car. Todd was great helping me pick out my Nissan. Todd was great helping me pick out my Nissan. More
by JC
September 10, 2021
Fantastic Customer Service! 1 (A)In the beginning was (B)the Word, and (C)the Word was with God, and (D)the Word was God. 2 He was in the beginning with God. 3 (E)All things were made through him, and wi (B)the Word, and (C)the Word was with God, and (D)the Word was God. 2 He was in the beginning with God. 3 (E)All things were made through him, and without him was not any thing made that was made. 4 (F)In him was life,[a] and (G)the life was the light of men. 5 (H)The light shines in the darkness, and the darkness has not overcome it. More
by danchambers66
September 09, 2021
Mike Russell and the team at this location are just amazing very professional and courteous. Their follow up is second to none and satisfaction is their moto. I'm totally impressed with their whole org amazing very professional and courteous. Their follow up is second to none and satisfaction is their moto. I'm totally impressed with their whole organization form Management to the very last man on the line, they all represent and speak team Infiniti. Thank you More
by Pooh
Employees Worked With
Mike Russell
September 04, 2021
It was a great visit. I needed a Battery check and added that last minute which was replaced. The service was completed in a timely manner and with professionalism. that last minute which was replaced. The service was completed in a timely manner and with professionalism. More
by Kimmcatee
Employees Worked With
Preston
September 02, 2021
Great dealership. They have always taken care of us and our vehicle. Service is always fast and easy. Staff is very good and efficient. Would highly recommend our vehicle. Service is always fast and easy. Staff is very good and efficient. Would highly recommend More
by danielstegman
Employees Worked With
August 31, 2021
I am very pleases for how I was treated by The sales agent, professionally, respecfully, and explainable. I won’t hessitate to recommend him to others. agent, professionally, respecfully, and explainable. I won’t hessitate to recommend him to others. More
by Arturo Nunez
Employees Worked With
Colten
August 31, 2021
Dave Grooms is the man!! I appreciate the time that I get to see him because he always does such great work!! I can not thank him enough!! to see him because he always does such great work!! I can not thank him enough!! More
by Kaje1234
Employees Worked With
