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INFINITI of Kansas City

Merriam, KS

4.9
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 530 reviews

September 10, 2021

Fantastic Customer Service! 1 (A)In the beginning was (B)the Word, and (C)the Word was with God, and (D)the Word was God. 2 He was in the beginning with God. 3 (E)All things were made through him, and wi More

by danchambers66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Doolittle, Mark Redmond
Sep 21, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review and the words of encouragement. We appreciate it and appreciate your business.

September 09, 2021

Mike Russell and the team at this location are just amazing very professional and courteous. Their follow up is second to none and satisfaction is their moto. I'm totally impressed with their whole org More

by Pooh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Russell
Sep 10, 2021 -

INFINITI of Kansas City responded

Pooh. Thank you for taking the time to review Mike Russell and our service department. We appreciate it and appreciate your business.

September 04, 2021

It was a great visit. I needed a Battery check and added that last minute which was replaced. The service was completed in a timely manner and with professionalism. More

by Kimmcatee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston
Sep 10, 2021 -

INFINITI of Kansas City responded

Kim. Joseph. Thank you for taking the time to review our dealership. We appreciate it and appreciate your business.

September 02, 2021

Great dealership. They have always taken care of us and our vehicle. Service is always fast and easy. Staff is very good and efficient. Would highly recommend More

by danielstegman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

INFINITI of Kansas City responded

Daniel. Linda. Thank you for taking time to leave us a review and let us know about your experience with our dealership. We appreciate it and appreciate your business.

August 31, 2021

Always consistent, courteous and knowledgeable. The staff always makes themselves available to work with your schedule and keep you up on what is going on with your vehicle More

by Gregp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

INFINITI of Kansas City responded

Greg. Thank you for taking the time to leave us a review and let us know how are service department did. We appreciate your business.

Sep 04, 2021 -

INFINITI of Kansas City responded

Greg. . Thank you for taking time to leave us a review and let us know about your experience with our service department. We appreciate it and appreciate your business.

August 31, 2021

Dave Grooms is the man!! I appreciate the time that I get to see him because he always does such great work!! I can not thank him enough!! More

by Kaje1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with Dave Grooms and our service department. We appreciate it and appreciate your business.

August 31, 2021

I am very pleases for how I was treated by The sales agent, professionally, respecfully, and explainable. I won’t hessitate to recommend him to others. More

by Arturo Nunez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colten
Aug 31, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with our sales department. We appreciate it and appreciate your business.

August 30, 2021

Great people in the front office. Salesman was to pushy but the rest of the guys sealed the deal very knowledgeable!! More

by Dave
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Evenrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Aug 31, 2021 -

INFINITI of Kansas City responded

Dave. Thank you for taking the time to let us know about your experience with our sales department. We appreciate it and appreciate your business.

August 27, 2021

I was very happy with the dealership and Tim Doolittle. He took very good care of me and I love my new car. Vicky Hogue More

by Vicken050155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Doolittle
Aug 31, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with Tim and our sales department. We appreciate it and appreciate your business.

August 24, 2021

The sales professional Ramez Zaky was really wonderful and helpful on many aspect. He went through all the process in a friendly way. He went through all the process before hand. Helped in all the way More

by psujith1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with Ramez and our sales department. We appreciate it and appreciate your business.

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