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INFINITI of Kansas City

Merriam, KS

4.9
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 530 reviews

October 12, 2021

Todd was a pleasure to team with on our purchase of the new Nissan Rogue. He was professional and conducted himself with poise and the utmost consideration for my point of view as the deal progressed and u More

by Jimbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of Todd and our sales team. We really appreciate it and appreciate your business.

October 11, 2021

Brenden in the service department is the best. We bought our second Infiniti just because of their service department. It doesn't hurt that my Q60 is one of the best looking cars on the road. More

by 1120justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We really appreciate it and appreciate your business.

September 27, 2021

From start to finish I had a great all around experience, I appreciate all of you! Thank you! More

by Jeremy.heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

INFINITI of Kansas City responded

Jeremy. Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

Oct 06, 2021 -

INFINITI of Kansas City responded

Jeremy. Thank you for taking the time to leave us a review and let us know how Brenden and our service department did. We appreciate it and appreciate your business.

September 27, 2021

As a first-time car buyer, this was a wonderful experience all around. Everyone from the sales department to the finance department were a pleasure and explained everything I needed to know about p More

by cassieflorido
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Eckel, Mark Redmond
Sep 27, 2021 -

INFINITI of Kansas City responded

Cassie. Thank you for taking time to leave us a review. We appreciate it and appreciate your business. Enjoy your new car.

September 26, 2021

It was the most seamless car buying of my life, I went in, told him what I wanted, and was presented with exactly what I asked for. There was no bickering, no dealing, no BS, Todd was a straight shooter w More

by Dougbotsford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

INFINITI of Kansas City responded

Doug. Thank you for taking time to leave us a review of Todd and our sales department. We appreciate it and appreciate your business.

September 24, 2021

Stellar service! I will not take my car anywhere else. Due to the consistency, quality, and timelines, they have a life-long customer! More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 27, 2021 -

INFINITI of Kansas City responded

Amanda. Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

September 21, 2021

Professional while personable. Todd really made me feel comfortable with the cars I wanted to look at, no pressure. Left feeling confident in my purchase. Overall great experience! Absolutely recommend. More

by Karenw0320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Beal - give 10 stars, Mark Redmond
Sep 22, 2021 -

INFINITI of Kansas City responded

Karen. Thank you for taking time to leave us a review of Todd and our sales team. We really appreciate it and appreciate your business.

September 19, 2021

My sales associate Poula was really awesome at the Kansas City Infiniti dealership!! Thank you!! More

by Linda Kennedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Poula Fayek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

INFINITI of Kansas City responded

Linda. Thank you for taking the time to let us know about your experience with Poula and our sales department. We appreciate it and appreciate your business.

September 19, 2021

Service department is beyond compare. Quick, professional and accurate in their work. Waiting area is very well appointed. Brenden Shaw has bee our service technician for years and there is nobody better in More

by lhanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to let us know about your experience with Brenden and our service department. We appreciate it and appreciate your business.

September 18, 2021

could not be happier. my first time buying a new car. Todd was great helping me pick out my Nissan. More

by JC
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Beal
Sep 21, 2021 -

INFINITI of Kansas City responded

JC. Thank you for taking the time to let us know about your experience with Todd and our sales department. We appreciate it and appreciate your business.

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