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INFINITI of Kansas City

Merriam, KS

4.9
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 530 reviews

November 23, 2021

I was out of state and needed servicing. They got me right in and I Had a great experience More

by fmorris1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 23, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and our service department. We really appreciate it.

November 21, 2021

Wonderful experience! Dale Rogers made the process quick and easy. I will buy here again! More

by vvacro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Rogers
Nov 24, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Dale and our sales department. We really appreciate it and appreciate your business.

November 19, 2021

We live in Southwest Missouri, the nearest Infiniti dealer didn't have what we were looking for. Infiniti of KC had exactly what we wanted, made the deal online, got more for our trade and the salesman More

by Jeffrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Beal
Nov 23, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Todd and our sales department. We really appreciate it and appreciate your business

November 08, 2021

It was a pleasure to work with this dealership. Exceeded my expectations. Everyone I worked with was professional and kind. They ensured I had a fantastic experience. Would never hesitate to purchase anothe More

by S. M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Evenrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Rodgers - Sales Person
Nov 10, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Dale, Robert, and our sales department. We appreciate it and appreciate your business.

November 05, 2021

Infinity has top notch service professionals who listen without judgement, explain the whole process and keep the customer happy and informed. Highly recommend! More

by tanyachildress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department. We really appreciate it and appreciate your business.

November 04, 2021

Dave Grooms is professional, personable service agent. Keeps you informed and updated throughout the service process. Superb. More

by lilred.1917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department. We really appreciate it and appreciate your business.

October 24, 2021

Everybody has always treated me well. Spence is awesome. I would return for any service. More

by jeancullom
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of Spence and our Service department. We appreciate it and appreciate your business.

October 16, 2021

Service advisor was knowledgeable polite and went to work immediately for me. He checked on me More

by ron_lewis2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

INFINITI of Kansas City responded

Ron. Thank you for taking time to leave us a review. We really appreciate it.

October 15, 2021

Top notch service giving you peace of mind of the work they do and that it will be done right. More

by jyhwk08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We really appreciate it.

October 14, 2021

Excellent customer service and a great selection of vehicles available to choose what I was looking for. More

by diazretirado30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Eckel
Oct 15, 2021 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of Ethan and our sales department. We really appreciate it and appreciate your business.

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