Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 534 reviews
March 28, 2022
I have worked with Brenden in the service department many times and provides great customer service. times and provides great customer service. More
by janine.r.sattler
Employees Worked With
March 12, 2022
I’ve been coming to this dealer since 2007 to get service on my vehicles. This is my 2nd FX35 & your service has always been exceptional. Thanks Dave! on my vehicles. This is my 2nd FX35 & your service has always been exceptional. Thanks Dave! More
by Michelle Harrington
Employees Worked With
March 01, 2022
KC Infiniti has the best associates from sales to service. Their service team are knowledgeable and professional. My consultant always has a positive attitude and definitely enjoys his work. service. Their service team are knowledgeable and professional. My consultant always has a positive attitude and definitely enjoys his work. More
by jebrownjr53
Employees Worked With
February 27, 2022
We appreciate Ethan came to pick us up from our house to Elevated Nissan. He took good care of us. He did his best to answer all the questions we asked. Our van wrecked, and we had no way of going anywhe Elevated Nissan. He took good care of us. He did his best to answer all the questions we asked. Our van wrecked, and we had no way of going anywhere to shop or to test drive a car. We needed transportation fast, and they sure got everything done pretty quickly. We decided to go with the 2022 Nissan Leaf SV Plus. This car is fantastic to ride. We do not have to stop for gas ever again. Thank you to Ethan, and all of his co-works welcome us to the Nissan family. We are above and beyond 100% recommending this dealership!!! 🚘 🍃💕 More
by Brown
February 23, 2022
Ryan was a pleasure to work with. Did not pressure me at all and took all the stress out of finding a new vehicle. If i could do 10 stars I would! Did not pressure me at all and took all the stress out of finding a new vehicle. If i could do 10 stars I would! More
by Lukeduke
Employees Worked With
Ryan Rowley
February 21, 2022
I love getting my car service at the dealership and the people are extremely knowledgeable and courteous!!! people are extremely knowledgeable and courteous!!! More
by mardik37
February 16, 2022
They seem to do a good job installing the part needed and kept me informed. kept me informed. More
by Davesullivan
Employees Worked With
February 11, 2022
Courteous, professional and friendly advisor. Service work completed in timely manner and to my satisfaction. This service department is one of the hidden perks to Infiniti ownership! 🙂 work completed in timely manner and to my satisfaction. This service department is one of the hidden perks to Infiniti ownership! 🙂 More
by Sal
Employees Worked With
Derek
February 08, 2022
I bought a vehicle in Nov 20' from Infiniti Kansas City with Ramez Zaky helping me along the way. He was friendly, easy to talk to, honest, and got the job done. Grateful for an amazing car buying experie with Ramez Zaky helping me along the way. He was friendly, easy to talk to, honest, and got the job done. Grateful for an amazing car buying experience. We all know it isn't always fun trying to buy a car. Thanks again Ramez! More
by Kj
Employees Worked With
February 05, 2022
My experience with INFINITI of Kansas City, Elevated Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentive Nissan was beyond, beyond. Beyond all expectations. Patient. Kind. Attentive. Professional. Knowledgeable. They displayed a level of attentiveness from the top to the bottom. The examples were evident from their actions. For example: Helping me with my trade-in. Taking personal items from one vehicle to my new purchase. Everyone pitched in. EVERYONE! An observation I found incredible was their ability to sense a need and how can they help to meet that need. Holding the door. Greeting me at every turn. Friendliness. Warmth. Appreciative. Caring. Congratulations on my new purchase. Stepping up and taking the initiative. BRAVO! …and thank you! More
by Therese Allen
