Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 534 reviews
April 25, 2022
Quick , Phenomenal , Kind , Courteous , Knowledgeable , concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly More
by Anthony Barnes
April 20, 2022
Great place to wait while your vehicle is being serviced. Brenden and his associates are friendly and professional. Brenden and his associates are friendly and professional. More
by marksala2017
Employees Worked With
April 16, 2022
This is a very professional looking dealership with an incredible waiting area for customers to enjoy while their vehicles are being serviced. The workers there are very friendly and professional. I would incredible waiting area for customers to enjoy while their vehicles are being serviced. The workers there are very friendly and professional. I wouldn’t go anywhere else. More
by marksala2017
Employees Worked With
April 15, 2022
Gas lid actuators are not a $390 service. Found OEM or equivalent for $30-$90 online. Found OEM or equivalent for $30-$90 online. More
by Gspotrobbery
Employees Worked With
April 12, 2022
Expensive, slow service, had to wait over 3 hours for an estimate. .Hope we never have to go back estimate. .Hope we never have to go back More
by cbest
Employees Worked With
April 07, 2022
Very good experience. This was a spur of the moment purchase and Tim was super helpful and knowledgeable. Love my new Nissan Leaf! This was a spur of the moment purchase and Tim was super helpful and knowledgeable. Love my new Nissan Leaf! More
by sandrakuny
Employees Worked With
April 05, 2022
The level of professionalism, Expertise friendly engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with engagement is second to none. The service done to precision, Mike,Derrick, the porters, the service team and management just amazing. You leave with great confidence that you service is done right the first time. Thank you More
by bernard24b
Employees Worked With
Other Employees :
Mike Russell , Ryan Rowley, Reggie Blackman
April 02, 2022
They are friendly, efficient. Our car cam back immaculate. They have great snacks and a very comfortable place to be. Our car cam back immaculate. They have great snacks and a very comfortable place to be. More
by Elizabeth
Employees Worked With
March 31, 2022
Great environment! The employees are very friendly and helpful and their waiting room is very nice. The employees are very friendly and helpful and their waiting room is very nice. More
by Kecha_b
