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INFINITI of Kansas City

Merriam, KS

4.9
530 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 530 reviews

May 23, 2022

Very professional and helpful in choosing my car and in financing. Would definitely go back More

by nf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Duvall
May 25, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of your experience at our dealership. We appreciate your business.

May 22, 2022

I have been a loyal customer for the past seven years. By far, the best dealer and service center I have ever experienced. More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Russell
May 25, 2022 -

INFINITI of Kansas City responded

Amanda. Thank you for being a loyal customer and taking the time to leave us a review of your most recent experience at our dealership with or service department. We appreciate your business.

May 21, 2022

I have purchased several cars from this dealership. Always an easy process and great service. More

by Bmeiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Evenrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Redmond
May 21, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We really appreciate it and appreciate your business.

May 18, 2022

The team was friendly and easy to work with. We worked through a buy/sell in about 90 minutes. More

by ryan.thurlow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Beal
May 21, 2022 -

INFINITI of Kansas City responded

Ryan. Thank you for taking the time to leave us a review of Todd and our dealership. We really appreciate your business.

May 16, 2022

After searching through every brand of vehicle, my husband and I landed at Infiniti of KC. Currently, QX60’s are very hard to come by and over the course of a month+, Todd worked very hard by coming More

by DDunoski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Beal
May 16, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We are glad that Todd and our team were able to find the vehicle you want. We appreciate your business.

April 26, 2022

I loved my experience buying my new vehicle at Infinity Nissan KC. Todd Beal went above and beyond my expectations to get the vehicle I wanted. Best buying experience I have ever had. Thank you Todd!! More

by Kathie Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Beal
Apr 26, 2022 -

INFINITI of Kansas City responded

Kathie. Thank you for taking time to leave us a review of Todd and our dealership. We really appreciate it and appreciate your business.

April 25, 2022

Quick , Phenomenal , Kind , Courteous , Knowledgeable , concern , Pleasant , nice , good , accurate , Grateful , smart , loyal , helpful and Friendly More

by Anthony Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

INFINITI of Kansas City responded

Anthony. Thank you for taking time to leave us a 5-star review. We really appreciate it and appreciate your business.

April 20, 2022

Great place to wait while your vehicle is being serviced. Brenden and his associates are friendly and professional. More

by marksala2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review. We are happy that Brenden was able to provide great service. We appreciate your business.

April 16, 2022

This is a very professional looking dealership with an incredible waiting area for customers to enjoy while their vehicles are being serviced. The workers there are very friendly and professional. I would More

by marksala2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review. We appreciate it and appreciate your business.

April 15, 2022

Gas lid actuators are not a $390 service. Found OEM or equivalent for $30-$90 online. More

by Gspotrobbery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brenden Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

INFINITI of Kansas City responded

We are sorry we were not able to deliver a better experience.

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