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INFINITI of Kansas City
Merriam, KS
534 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 534 reviews
September 13, 2022
We purchased a pre-owned 2020 Infiniti QX60 from Infiniti of KC. Really liked the low pressure sales approach from the staff at this dealership. Erika was a tremendous help to us in making our final purchase of KC. Really liked the low pressure sales approach from the staff at this dealership. Erika was a tremendous help to us in making our final purchase. When we had questions, she was always quick to respond and made certain that we were satisfied with every aspect of our car-buying experience. More
by grass.robert58
Employees Worked With
Erika Roush
September 10, 2022
Staff went above and beyond. Purchase was smooth and quick. I would highly recommend. This is the second vehicle we have purchased. Purchase was smooth and quick. I would highly recommend. This is the second vehicle we have purchased. More
by amcnamara814
Employees Worked With
September 07, 2022
Elevated Nissan was great to work with when buying my new car. Paperwork was prepared and went very quickly. car. Paperwork was prepared and went very quickly. More
by Gormans97
September 04, 2022
Flowers? I've bought over 36 cars from various dealerships throughout the country. This was the 1st time a dealership has sent me flowers, and it was only a 2 I've bought over 36 cars from various dealerships throughout the country. This was the 1st time a dealership has sent me flowers, and it was only a 2023 Nissan Leaf that I got!! This dealership WOWs you with outstanding customer service and great communication on all levels. Keep up the good work! Too bad I can only give this dealership ONLY 5 stars! More
by mszerwinski
August 19, 2022
I received the best response and help from Joe Reed and the whole team. They are the best. the whole team. They are the best. More
by CurusJ
August 19, 2022
This was my first experience with this dealership but was one of the best I've had. Everyone treated you professionally and made you feel comfortable. Jordan Fugate worked hard to find the right vehicle for one of the best I've had. Everyone treated you professionally and made you feel comfortable. Jordan Fugate worked hard to find the right vehicle for our family. I give him 5 stars!!! More
by puente_perfecto
August 11, 2022
Rich Duvall is the best salesman I’ve ever had and the best salesman I’ve had the pleasure of working with. My experience was easy going and he was so helpful when it came down to all the questions I had. best salesman I’ve had the pleasure of working with. My experience was easy going and he was so helpful when it came down to all the questions I had. I will be a lifelong customer because of him. More
by Nasem Atra
Employees Worked With
Other Employees :
Rich Duvall was my main guy who I worked for and I would give him more than 5 stars if i could.
August 10, 2022
Always able to get me in when needed. Treated with respect and put on a pedestal. They definitely treat you like you are important. Treated with respect and put on a pedestal. They definitely treat you like you are important. More
by TKATH4
