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INFINITI of Kansas City
Merriam, KS
531 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 531 reviews
September 04, 2022
Flowers? I've bought over 36 cars from various dealerships throughout the country. This was the 1st time a dealership has sent me flowers, and it was only a 2 I've bought over 36 cars from various dealerships throughout the country. This was the 1st time a dealership has sent me flowers, and it was only a 2023 Nissan Leaf that I got!! This dealership WOWs you with outstanding customer service and great communication on all levels. Keep up the good work! Too bad I can only give this dealership ONLY 5 stars! More
by mszerwinski
August 19, 2022
I received the best response and help from Joe Reed and the whole team. They are the best. the whole team. They are the best. More
by CurusJ
August 19, 2022
This was my first experience with this dealership but was one of the best I've had. Everyone treated you professionally and made you feel comfortable. Jordan Fugate worked hard to find the right vehicle for one of the best I've had. Everyone treated you professionally and made you feel comfortable. Jordan Fugate worked hard to find the right vehicle for our family. I give him 5 stars!!! More
by puente_perfecto
August 11, 2022
Rich Duvall is the best salesman I’ve ever had and the best salesman I’ve had the pleasure of working with. My experience was easy going and he was so helpful when it came down to all the questions I had. best salesman I’ve had the pleasure of working with. My experience was easy going and he was so helpful when it came down to all the questions I had. I will be a lifelong customer because of him. More
by Nasem Atra
Employees Worked With
Other Employees :
Rich Duvall was my main guy who I worked for and I would give him more than 5 stars if i could.
August 10, 2022
Always able to get me in when needed. Treated with respect and put on a pedestal. They definitely treat you like you are important. Treated with respect and put on a pedestal. They definitely treat you like you are important. More
by TKATH4
August 06, 2022
I’ve used this dealership several times to have my car maintenance serviced. They have made it easy to drop off and pick up when ready. All my questions and concerns were answered and the service person h maintenance serviced. They have made it easy to drop off and pick up when ready. All my questions and concerns were answered and the service person helping me was friendly and pleasant. More
by Suzieqzb
Employees Worked With
August 01, 2022
Great people. Todd Beal and Poula Fayek were easy to deal with. Will definitely go back for my next Nissan purchase. All class Todd Beal and Poula Fayek were easy to deal with. Will definitely go back for my next Nissan purchase. All class More
by BUDEAMES2
August 01, 2022
This is my second car to purchase from Elevated Infiniti of Kansas City. They did no have the Q60 that I wanted, but I found the car online that I wanted at a dealership in Grand Rapids Michigan. They secu of Kansas City. They did no have the Q60 that I wanted, but I found the car online that I wanted at a dealership in Grand Rapids Michigan. They secured the car and had it transported to KC where I took delivery of it on 7/30/22. Everything was seamless. My salesman Rich Duvall and sales manager Robert Evenrudd made it an easy process. I am very pleased with my new Q60 and with the service provided by Rich and Robert. I will continue to be a customer of this dealership for a long time to come. Thank you again!!!! More
by MyQ60
