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INFINITI of Kansas City

Merriam, KS

Overview
Employees
Reviews
Vehicles
4.9
532 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 532 reviews

December 08, 2022

I have always liked bed my infinitis! The dealership is professional and very efficient always catering to my needs! Will always have an Infiniti. More

by Amywarner58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Duvall, Robert Evenrud
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Dec 12, 2022 -

INFINITI of Kansas City responded

Amy. Thank you for taking time to leave us a review or Rich, Robert, and our dealership. We appreciate your business.

December 02, 2022

Never had problem in past , I m coming here since 2015 Always had no problems More

by Sikander.Maqsood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Poula Fayek
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Zaky
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Robinson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Beal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Blackman
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Dec 06, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review.

November 29, 2022

I always get great service here- the work is done right the first time, in a timely fashion, at a fair price. The service representatives are honest and trustworthy- real advocates for me. I appreciate k More

by Sara L
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

INFINITI of Kansas City responded

Sara. Thank you for taking time to leave us a review of our service department. We are happy that you had a great experience and appreciate your business.

November 25, 2022

Customer service was great! He humbly took the time to explore all options available to maintain customer satisfaction. He also made sure the customer was happy. More

by smmaweu@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Poula Fayek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We appreciate it and appreciate your business.

November 17, 2022

Everyone friendly and helpful to each other so the customer is taken care of quickly. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

November 16, 2022

JUST A PLEASANT EXPERIENCE. AWESOME PEOPLE AND SERVICE. THE LOANER VEHICLES ARE TOP SHELF, AND THE WAITING AREA IS COMFY, OR BUISNESS, YOU CHOOSE. More

by jlawrencecashen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our dealership and service department. We really appreciate it.

November 14, 2022

Todd was the best. He knew everything about the vehicles and the differences. No pressure, just let the vehicle sell itself. More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

INFINITI of Kansas City responded

Brian. Thank you for taking time to let us know about your experience with Todd and our dealership. We are thrilled that you had a great experience. Thank you for your business.

November 11, 2022

Trust and value their opinion when I have questions about my suv. The break room is comfortable while vehicle is being serviced. More

by king7457nurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to let us know about your experience with Spence and our service department. We are thrilled that you had a great experience. Thank you for your business.

November 05, 2022

Quick service and friendly and helpful informative staff. Would recommend to other friends and family. More

by Pfpoppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Nov 05, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We truly appreciate it.

November 02, 2022

Great service. The atmosphere is very friendly and professional. They have a very comfortable waiting room while they work on your vehicle. More

by marksala2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
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Nov 04, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave a review of Derek and our service department. We appreciate it and appreciate your business. We are glad you had a great experience with us.

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