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INFINITI of Kansas City

Merriam, KS

4.9
532 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs. Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
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6960 W Frontage Rd (I-35 & 67th St)

Merriam, KS

66203

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Showing 532 reviews

February 06, 2023

Infiniti has always provided great service on my Infiniti M35x. Spencer is always top notch in support and vehicle knowledge! Excellent! More

by johnwwilkes01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a 5-star review of your experience with our dealership. We really appreciate it and appreciate your business.

February 05, 2023

The team at Infinity/Nissan of Kansas City was fantastic to work with. As a first time car buyer from a dealership, the service was second to none. All the individuals I worked with were friendly and happy More

by anwestrope
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Evenrud
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Campbell, Les Anich
Feb 07, 2023 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of your experience with Danny and our dealership. We really appreciate it and appreciate your business.

January 30, 2023

Highly recommended for fast reliable oil change service. My appt was on time and professional experience More

by jLennon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review of our service department and dealership. We really appreciate it.

January 26, 2023

Mike was great and very helpful! Repair completed earlier than expected. Great experience. Washed and cleaned also. More

by dlawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Russell
Jan 27, 2023 -

INFINITI of Kansas City responded

Thank you for taking time to leave us a review. We are happy you had a great experience. We really appreciate it.

January 25, 2023

Erika was great. She was so easy to work with and very knowledgeable. She was great at responding to all or our questions and concerns. She made the experience of bu More

by jenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erika Rousch
Jan 27, 2023 -

INFINITI of Kansas City responded

Jenny. Thank you for taking time to leave us a review. We are happy you had a great experience. We really appreciate it.

January 23, 2023

The dealership was clean and comfortable. We were greeted when we arrived with no pressure. More

by bfitzg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Beal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Godard
Jan 23, 2023 -

INFINITI of Kansas City responded

Thank you for taking the time to leave us a review of Todd and your experience at our dealership. We really appreciate it and appreciate your business.

January 21, 2023

Everyone was friendly and knowledgeable about all aspects of every car we looked at. Great experience!! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cuezze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Poula Fayek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Zaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

INFINITI of Kansas City responded

Carrie. Thank you for taking the time to leave us a review of your experience at our dealership. We really appreciate it and appreciate your business.

December 25, 2022

Derek was great. He provided prompt friendly service and kept me informed throughout my visit. More

by rockchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 27, 2022 -

INFINITI of Kansas City responded

Thank you for the 5-star review. We appreciate your business.

December 23, 2022

Infiniti of KC has always done a great job servicing my cars! I have two Infiniti’s because Dave Grooms is the best service advisor I have ever known!! More

by Kris Drake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Grooms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Cassidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

INFINITI of Kansas City responded

Kris. Thank you for taking time to leave us a review of our service department and specifically Dave Grooms. We really appreciate it.

December 14, 2022

Rich and the entire staff at Elevate Nissan were great to work with. Rich listened to all of our concerns and helped us find a solution that solved our needs. More

by wtown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Poula Fayek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Duvall
Dec 14, 2022 -

INFINITI of Kansas City responded

Thank you for taking time to leave a review of Rich and our dealership. We appreciate it and appreciate your business.

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