Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Kansas City
Merriam, KS
527 Reviews
Infiniti of Kansas City in Kansas City, MO, also serving St Louis, MO and Omaha, NE is proud to be an automotive leader in our area. Since opening our doors, Infiniti of Kansas City has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Infiniti or used car or truck, we will provide assistance to help you find financing options that fit your needs! You can trust that Infiniti of Kansas City will get you into the car or truck you choose with professionalism and attention to your needs.
Infiniti of Kansas City has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Infiniti of Kansas City offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 262-1306 if you have any questions or comments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 527 reviews
October 29, 2024
Benjamin Porche was a great salesperson and got us approved on my first car very quickly. It was a very quick and easy process thanks to Benjamin. I 100% recommend going to him and Nissan and Infiniti approved on my first car very quickly. It was a very quick and easy process thanks to Benjamin. I 100% recommend going to him and Nissan and Infiniti of Kansas City for some great service. More
by Patricia Vale
Employees Worked With
October 24, 2024
I took my m45 in for service at this location last week, overall, a good experience friendly staff, days later i realized that my engine cover was missing, i believe a honest mistake. I called my assigned overall, a good experience friendly staff, days later i realized that my engine cover was missing, i believe a honest mistake. I called my assigned service rep in regards; was told he would check. After the call back his findings after looking at the cameras was that the plate was never removed from the car, my response was that this piece covers the whole engine and attached with several screws it just fly doesn't fly off, and i am 100% positive it was on the car when i drove it in. Lastly after being told maybe, it came off and i just didn't realize it. i then decided not to respond as i was getting upset, also to avoid confrontation. I then thanked the rep for checking and went to ebay and just ordered another engine cover. ;-( I must be honest This experience left a bitter taste for me and think it could have handled better. More
by dwayne.mcfeders
Employees Worked With
October 07, 2024
Impressed with professionalism and customer service. Highly recommend Everett was great to work with.Thank you again for help with purchase of my new car. Highly recommend Everett was great to work with.Thank you again for help with purchase of my new car. More
by Mojo
September 24, 2024
I received great reception and they were very curtious from the beginning to the end. The sales rep was great from the beginning to the end. The sales rep was great More
by Alfred.okao
August 29, 2024
I Had an excellent transaction with this dealership mr. Benjamin a very professional, efficient, and truly customer-focused service staff. Highly recommended! Benjamin a very professional, efficient, and truly customer-focused service staff. Highly recommended! More
by karljoshuasuyom
August 27, 2024
Really transparent and no nonsense dealership. We were able to get all the information needed to make our purchase without any fuss. We were able to get all the information needed to make our purchase without any fuss. More
by nikilan
Employees Worked With
August 12, 2024
I had a great experience working with Benjamin at Infiniti of Kansas City. He was quick to respond to questions, concerns, or any other details I needed. I appreciate his attention to detail and th Infiniti of Kansas City. He was quick to respond to questions, concerns, or any other details I needed. I appreciate his attention to detail and the sales process was very smooth. More
by Corey S.
Employees Worked With
Benjamin Porche
July 31, 2024
The vibe of Elevated Nissan was comfortable---it was friendly without an undercurrent of pressure, genuine in the sense that the employees like being at work, and supportive by sharing background inform friendly without an undercurrent of pressure, genuine in the sense that the employees like being at work, and supportive by sharing background information that helped me make a car decision. More
by janetcody
July 31, 2024
The sales experience was great. Our questions were answered. The interactions were respectful and pleasant. Our questions were answered. The interactions were respectful and pleasant. More
by HB
July 18, 2024
It’s never fun need your car serviced while on vacation. We had a flat tire and needed to replace it. Spoke to Brenden in the service department and he assured me that he would get it fixed. When we arrived We had a flat tire and needed to replace it. Spoke to Brenden in the service department and he assured me that he would get it fixed. When we arrived, he took care of everything. And he took care of it quickly. Great job Brenden and Infiniti of Kansas City! More
by Allison
Employees Worked With
