INFINITI of Kansas City

Exceeded all my expectations and that is rare - Michael introduced us to the QX80 and Addi continued the orientation to the car and later to the sale. I would highly recommend this dealer - employee longev introduced us to the QX80 and Addi continued the orientation to the car and later to the sale. I would highly recommend this dealer - employee longevity says a lot about an organization and it is highly valued here. Nissan and Infinity have some amazing cars and many are on the showroom. You won't find a more professional and informed group of employees anywhere from the car orientation, sale and finance. My second visit was later in the day and Addi and staff stayed late to ensure everything was perfect. I can't see shopping anywhere else for a new or used vehicle. You won't be disappointed. . . . . More

She was awesome at making sure it was right for my Mom. She made us feel like family. Mom really loved working with Addi. She made us feel like family. Mom really loved working with Addi. More

The dealership was very nice and everyone I worked with was very friendly and helpful! was very friendly and helpful! More

I recently had the pleasure of purchasing my new 2025 Infiniti QX80 Autograph from Infiniti of Kansas City, and my experience was outstanding, thanks primarily to my salesperson, Addi. From the beginn Infiniti QX80 Autograph from Infiniti of Kansas City, and my experience was outstanding, thanks primarily to my salesperson, Addi. From the beginning, Addi was the perfect blend of professional and personable. She was incredibly knowledgeable about the vehicle but never pushy, allowing me the space to make decisions without any pressure. Her follow-up was impeccable. She was consistently helpful and informative, checking in at just the right times without ever feeling overbearing. The service went far beyond the norm. Addi took the extra time to ensure my car was perfectly prepared, including installing all-weather floor mats and, most impressively, taking the time to set up all of my technology and preferences before I drove away. This personal touch made the delivery day seamless and truly special. I highly recommend Infiniti of Kansas City, and I especially recommend asking for Addi. More

Buyer Beware! Absolutely deplorable, no communication, voicemail is full, cancel orders without explanation, total joke. Absolutely deplorable, no communication, voicemail is full, cancel orders without explanation, total joke. More

Easiest car buying experience ever! We truly were not planning on purchasing when we walked in, as we went in to finish our homework and decide if the QX60 was in the running still for We truly were not planning on purchasing when we walked in, as we went in to finish our homework and decide if the QX60 was in the running still for a purchase we were going to make in the Fall. Darren greeted us and worked with us throughout our time and turned our not today into driving away in a 2025 QX60! There was never any pressure or awkward pushes. We are beyond pleased with our purchase and all the little extra touches and conversations we had with other team members. Darren did a great job in explaining the car and the pricing. We just couldn't say no. Thank you for making what I hate to do more then again (car shop) so easy! We will be sending all our friends and family your way. More

Outstanding experience from all staff! Josh Kennedy is very courteous, knowledgeable, hospitable, and thoroughly explained my finance contract; which shows to me that he is honest. Eve Josh Kennedy is very courteous, knowledgeable, hospitable, and thoroughly explained my finance contract; which shows to me that he is honest. Even the manager takes a personal interest in the customers. When you walk through the doors, you are greeted kindly by the receptionist and it begins there. Outstanding, caring customer service. I would recommend my friends, family, and everyone to go to Elevated Nissan. More

May I just say that EVERYONE I have encountered at Infiniti of KC is amazing. I have always been exceptionally pleased with the genuine care and the knowledge of the service advisors, particularly Bre Infiniti of KC is amazing. I have always been exceptionally pleased with the genuine care and the knowledge of the service advisors, particularly Brendan. This week I had the pleasure of working with Tim O and John Cuezze for my used car purchase. These guys are amazing, patient, concerned with my satisfaction and, above all, KNOWLEDGEABLE! They made the process smooth and (relatively) painless. 😂 More