INFINITI of Hoffman Estates

Although as busy as they were that Saturday, Carlo attended to me with all his attention without rushing my service. He gave me his full attention and service as well when I picked up my car even sti attended to me with all his attention without rushing my service. He gave me his full attention and service as well when I picked up my car even still busy in the service drive. Attention & customer service goes a long way, and I appreciate that from Carlo a lot! More

Tony is a man of his teams word and that is hard to find. He worked with me and got me where I was looking to be with my payment. He was detailed and broke down the payments. He was also very sweet and got m He worked with me and got me where I was looking to be with my payment. He was detailed and broke down the payments. He was also very sweet and got my little one a snack to help keep him busy. More

Joel was very professional, knowledgeable & kind from the moment I walked into the dealership. He made the process easy. Highly Recommend Joel for anyone needing a vehicle. moment I walked into the dealership. He made the process easy. Highly Recommend Joel for anyone needing a vehicle. More

Oscar was very helpful and efficient. I really appreciated his honesty and patience while explaining the recommended work. His approach to customer service is why I will be coming back to Ziegler appreciated his honesty and patience while explaining the recommended work. His approach to customer service is why I will be coming back to Ziegler. More

Service department was on point. Oscar and sabastian were friendly and helpful. Both seemed honest and on top of things. Some or the service costs are quite steep, ex., a bulb and bracket for back license pl friendly and helpful. Both seemed honest and on top of things. Some or the service costs are quite steep, ex., a bulb and bracket for back license plate. More

Excellent experience. Sebastian was very polite, accommodating and the work was completed in a timely manner. nothing bad to say about the location or the people. Highly recommended. accommodating and the work was completed in a timely manner. nothing bad to say about the location or the people. Highly recommended. More

Great service and environment. The service was fast and everyone is friendly.will continue to bring my car here for service. The waiting room is very comfortable everyone is friendly.will continue to bring my car here for service. The waiting room is very comfortable More

Getting my infinity serviced was so easy! From calling in and making the appointment to dropping off the car...had no issues at all at pickup! and making the appointment to dropping off the car...had no issues at all at pickup! More

María was great to work with! We enjoyed her knowledge and helpfulness in determining the inventory of interest. While we are a repeat QX60 buyer we appreciated Maria having the vehicle details available and helpfulness in determining the inventory of interest. While we are a repeat QX60 buyer we appreciated Maria having the vehicle details available at our appointment. This allowed us to know the different options available in our selection. Maria took a straight forward approach in sealing the deal. Wonderful to work with and definitely recommend. Joseph in Finance was extremely helpful making the purchase a great experience. More

Staff is very knowledgeable and professional. Customer Service is excellent and I will be recommending friends and family. Maria, Sales and Joe, Finance did a great job. Keep up the good work! Service is excellent and I will be recommending friends and family. Maria, Sales and Joe, Finance did a great job. Keep up the good work! More