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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,019 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,019 reviews
November 04, 2020
Really really really really really really really really really really really really really really really really really really really really really really really good service. really really really really really really really really really really really really really really really good service. More
by PHILLANDO
Verified Customer
Helpful November 03, 2020
Service was good. However, I had a coupon that wasn’t honored. When I informed the service associate, he wanted me to come back for additional services in order to apply the coupon. That’s not the level honored. When I informed the service associate, he wanted me to come back for additional services in order to apply the coupon. That’s not the level of service I expected from the dealership. More
by Allforms
Employees Worked With
Carlo Alvar
November 02, 2020
AWESOME AWESOME AND AWESOME. I purchased a GREAT vehicle and I am so happy with my purchase. Bill was excellent salesperson everything went so smooth I left my coat at the dealership. I was so anxious to dr and I am so happy with my purchase. Bill was excellent salesperson everything went so smooth I left my coat at the dealership. I was so anxious to drive my new QX80. The vehicle is so nice I didn't want to take it out of the garage. I had a very good buying experience Although I do have to say I bought a vehicle but I went to purchase another QX80 but got a better vehicle with less mileage. Thanks Infiniti of Hoffman Estates. More
by LIMAHL
Employees Worked With
Bill Nueman , Bill Neuman, Luis Guizar, Marcellus Pinto
November 02, 2020
Got us in on a Saturday on short notice. Technician went for a ride with us. Gave a quick and fair estimate. Going back next week for the service. for a ride with us. Gave a quick and fair estimate. Going back next week for the service. More
by CHUCK76
Employees Worked With
Carlo Alvar
October 31, 2020
Alec, Oscar and Bill were welcoming, informative and provided exceptional service throughout my visit. Their clear communication and humble nature created a personable and positive experience. Thank you provided exceptional service throughout my visit. Their clear communication and humble nature created a personable and positive experience. Thank you. More
by bh
October 31, 2020
Joel is a great guy to work with! He was very knowledgeable and enthusiastic. I could tell how much he loves his work. He did all he could to be sure I was going to be happy with my purchase. He knowledgeable and enthusiastic. I could tell how much he loves his work. He did all he could to be sure I was going to be happy with my purchase. He made the process to buy my car easy. Infiniti of Hoffman Estates is lucky to have him! I would definitely recommend him! Love my car! More
by Coyote
Employees Worked With
October 30, 2020
Alex was one of the best sales person I have ever dealt with. He made the whole transaction super easy and welcoming. I will definitely be back to Infiniti of Hoffman states with. He made the whole transaction super easy and welcoming. I will definitely be back to Infiniti of Hoffman states More
by AL2185
Employees Worked With
Alex Alverio, Joseph Vallejo, Doug Hirsch
October 29, 2020
My experience here was amazing! The sales rep that helped me was from Land Rover across the street but he was amazing and made everything work! He was so helpful. The finance manager was amazing as well, sup me was from Land Rover across the street but he was amazing and made everything work! He was so helpful. The finance manager was amazing as well, super helpful and very social, great customer service skills and helped me get where I needed to be payments wise! Definitely recommend doing work with this company! More
by RODREINA5
Employees Worked With
Christopher Peterson , Luis Guizar
October 28, 2020
Very helpful and accommodating. Understood my time frame and made arrangements to have a loaner car available to me on short notice. Carlo was a big help. and made arrangements to have a loaner car available to me on short notice. Carlo was a big help. More
by frankjr28
Employees Worked With
Carlo Alvar
October 28, 2020
Great service and accommodating staff. My wife was a bit Great service and accommodating staff. My wife was a bit frustrated but Sebastian did everything right and made sure we were happy with the service Great service and accommodating staff. My wife was a bit frustrated but Sebastian did everything right and made sure we were happy with the service More
by david.mjavanadze
Employees Worked With
