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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,019 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,019 reviews
December 18, 2020
I brought my car in to have the 3 year old battery replaced. I brought it here because I got the last battery here (Infinity of Hoffman) and did not want to lose any of my memory settings. That was replaced. I brought it here because I got the last battery here (Infinity of Hoffman) and did not want to lose any of my memory settings. That was a mistake. Much to my surprise and huge disappointment, all my settings were lost when they got finished. I even mentioned my concerns about the memory settings when I made the appointment. Certainly not what I expected. I will find another dealer for future service needs. More
by TLINDELOF
Verified CustomerEmployees Worked With
Krystle Magsino / David Taroyan
Helpful December 18, 2020
Alex and Sharif were very helpful to our needs and concerns. They had all the answers we needed. Joe was extremely professional with the paperwork. concerns. They had all the answers we needed. Joe was extremely professional with the paperwork. More
by MRRACI.2
Employees Worked With
Sharif Q, Alex Alverio, Joseph Vallejo
December 18, 2020
Staff was very friendly. Not what I expected Alex my Staff was very friendly. Not what I expected Alex my salesman made me feel very comfortable. Everyone as well. Especially enjoyed conversation with Staff was very friendly. Not what I expected Alex my salesman made me feel very comfortable. Everyone as well. Especially enjoyed conversation with the owner. Thx to everyone. And I realized that I need to give the car back to you guys cause I love it too much!!!!😀 More
by lovellcoffee1
December 18, 2020
I simply like coming here to service my vehicles. Knowledgeable advisers won't push you to do any unnecessary services but will actually advise you and you make decision what and when. Ask for Sebast Knowledgeable advisers won't push you to do any unnecessary services but will actually advise you and you make decision what and when. Ask for Sebastian. More
by christopher
Employees Worked With
December 17, 2020
Happy with the service. Courteous and friendly and helpful on answering questions they also were spot on with time frame of when vehicle would be done helpful on answering questions they also were spot on with time frame of when vehicle would be done More
by MARILYN1524
Employees Worked With
Carlo Alvar
December 17, 2020
Excellent service, on time and under budget. Friendly and keeps you updated on progress of repair. Provided a thorough explanation of work in detail and answered all questions. keeps you updated on progress of repair. Provided a thorough explanation of work in detail and answered all questions. More
by JKULIGA0
Employees Worked With
Carlo Alvar
December 16, 2020
Awesome quick service for my oil change checked everything and topped off the miscellaneous fluids. Was told it would take about an hour but was done in 45 minutes. Thanks everything and topped off the miscellaneous fluids. Was told it would take about an hour but was done in 45 minutes. Thanks More
by NPFLOMM
Employees Worked With
Carlo Alvar
December 16, 2020
Thank you Carlo for an excellent service experience! Most importantly your suggestion and accommodation of the front fog light situation is very much appreciated. You went above and beyond! importantly your suggestion and accommodation of the front fog light situation is very much appreciated. You went above and beyond! More
by MALA
Employees Worked With
Carlo Alvar
December 16, 2020
The service is excellent. My car was ready when promised and cleaned inside and out! Carlo is thorough in explaining everything that was done and letting me know the progress of the car. Thank you! and cleaned inside and out! Carlo is thorough in explaining everything that was done and letting me know the progress of the car. Thank you! More
by LITAN228
Employees Worked With
Carlo Alvar
December 16, 2020
I have already responded to previous surveys and text messages. The service was great and so was the price, but please STOP with the emails and texts about surveys. Thanks! messages. The service was great and so was the price, but please STOP with the emails and texts about surveys. Thanks! More
by JMARCH1973
