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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,025 reviews

October 06, 2023

Edgar was straight forward and honest. Took me on a test ride that was more fitting to show off the cars as seats More

by Mwood12358
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Botic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcin Dobski, Edgar Romano
Oct 10, 2023 -

INFINITI of Hoffman Estates responded

Thank you

October 03, 2023

The dealership is clean, organized and they make you feel comfortable and relaxed. They have a large inventory , with many different options to consider. I would recommend this dealership to anyone that is l More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Olney
Oct 10, 2023 -

INFINITI of Hoffman Estates responded

Thank you for noticing our attention to detail.

October 02, 2023

I had an amazing experience from the moment I stepped foot in the dealership. I didn't have an appointed but was greeted immediately with a warm smile and after I confirmed I was shopping for a new Vehic More

by cbonk93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Olney
Oct 10, 2023 -

INFINITI of Hoffman Estates responded

Congratulations on your new vehicle and thank you for giving us the opportunity to earn your business. Welcome to the Zeigler family.

October 02, 2023

Joel is extremely knowledgeable and helpful. About the vehicles. We came in fairly close to closing one evening and we never felt rushed. We never felt pressured and everyone we dealt with at More

by Shamrock0916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Botic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

INFINITI of Hoffman Estates responded

Thanks for the five stars.

September 19, 2023

This is my 4th car from here and I wouldn't buy from anyone else but Joel. The entire dealership is pleasant and kind. Joel is so professional and really works to make clients happy. More

by pattyhermann1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Botic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience with our team member

September 15, 2023

Antwan, the service manager, was outstanding and exemplifies red carpet service. Communication from him and his team was on point during the whole time. Only place I would take my infinity for servi More

by R&BWoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Pyznar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwan Hicks
Sep 18, 2023 -

INFINITI of Hoffman Estates responded

Thank you for sharing

September 12, 2023

Alec was very easy to work with. He was no pushy and made sure we were both satisfied with the deal. He even gave me perks that I did not ask for. More

by kfecske85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Olney
Sep 18, 2023 -

INFINITI of Hoffman Estates responded

Welcome to the Zeigler family. Thanks for sharing!

September 12, 2023

Our car buying experience with Edgar was exceptional. He was not only knowledgeable about the car we purchased but also incredibly kind to my 7-year-old. He even took the time to make paper airplanes wit More

by amburress85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Romano
Sep 18, 2023 -

INFINITI of Hoffman Estates responded

Thank you for sharing your experience with our team member. We our family focused Dealer Group and happy you found a vehicle to fit your family's needs.

September 02, 2023

Great service. Dakota was insightful and knowledgeable about the specs of my car. I would recommend anyone to this dealership. More

by akinwekomi.s.a
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota Francis
Sep 05, 2023 -

INFINITI of Hoffman Estates responded

Thank you

September 01, 2023

Why would anyone go anywhere else? ?? Mr. Romano was professional, courteous, pleasant, well groomed, and well informed of our vehicle search. He went above and beyond, (To INFINITI) to More

by weseakin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Romano
Sep 05, 2023 -

INFINITI of Hoffman Estates responded

We appreciate you! Thank you for the five stars

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