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INFINITI of Hoffman Estates
Hoffman Estates, IL
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,025 reviews
July 22, 2021
The customer service in assisting me in purchasing a new vehicle was great!!! I highly recommend asking for Steven…. Great guy go see him period vehicle was great!!! I highly recommend asking for Steven…. Great guy go see him period More
by RODNEYMILLER75
Verified CustomerEmployees Worked With
Steven , Duane Jackson
July 22, 2021
Great service! Got all the paper work done nice and quick for us. Car was given to me beautiful and clean! Would recommend this dealership. for us. Car was given to me beautiful and clean! Would recommend this dealership. More
by Samest
July 20, 2021
Very professional services and nice people. Nice to do business with you guys. Stan is very professional .Duane is very friendly and professional. Thank you business with you guys. Stan is very professional .Duane is very friendly and professional. Thank you More
by WRONKAS
July 16, 2021
Bad sales people. Don’t trust a word that come out their mouth. I was told one thing over the phone and get to dealership and the offer changed. I did get a car because of my own research. They did not eve mouth. I was told one thing over the phone and get to dealership and the offer changed. I did get a car because of my own research. They did not even have the courtesy to fill the gas tank up. They gave me the car on E. Don’t but from here. The customer service is horrible More
by Madams3278
July 16, 2021
So far so good. Great response and good service. Have been using since the acquisition and have been very attentive. Will continue as usual. Thanks been using since the acquisition and have been very attentive. Will continue as usual. Thanks More
by Tarzan
Employees Worked With
Trevor
July 16, 2021
I wanted to provide this review to let everyone know how great of job you guys are doing and that is has been a great experience dealing with Oscar great of job you guys are doing and that is has been a great experience dealing with Oscar More
by claudiav0517
Employees Worked With
Oscar Lozada
July 16, 2021
Schaumburg Infiniti Customer service with Austin is a great experience because of attention to detail, quick response, very good manners, no arguments, ability to relate to RedSport owners and enjoys con great experience because of attention to detail, quick response, very good manners, no arguments, ability to relate to RedSport owners and enjoys conversations with customers on many topics... Thank you Austin! More
by StarrLordd
Employees Worked With
Austin
July 15, 2021
It’s the best Infiniti dealer ship in Chicago , I’ve been to multiple ones and I found this one to be the best Austin in the service area is one the best , he has good customer service and is always trying h to multiple ones and I found this one to be the best Austin in the service area is one the best , he has good customer service and is always trying his best to make the customers happy , glad I took my car to you guys More
by Jose_reyes_arteaga
Employees Worked With
Austin
