Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Hoffman Estates
Hoffman Estates, IL
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,025 reviews
July 28, 2021
Overall service was good. The only disappointment is that my car wasn’t cleaned inside. I did ask don’t wash exterior only. Hopefully nothing else’s forgotten my car wasn’t cleaned inside. I did ask don’t wash exterior only. Hopefully nothing else’s forgotten More
by vladyslav ostapenko
Verified CustomerEmployees Worked With
Trevor
July 28, 2021
Was able to schedule my service immediately and even though I had to leave the vehicle they were able to help me with a loaner until my vehicle was ready though I had to leave the vehicle they were able to help me with a loaner until my vehicle was ready More
by b6332d
July 28, 2021
Always accommodating to my schedule and they get me in and out for the oil change service. And I love having my car washed and vacuumed! and out for the oil change service. And I love having my car washed and vacuumed! More
by Sfreeman
Employees Worked With
July 27, 2021
Nice area, clean place, kind workers know their job, easy to comunicate, willing to answer the questions. Guided me kindely to the waiting area and informed me how long time the job will take. And was done a to comunicate, willing to answer the questions. Guided me kindely to the waiting area and informed me how long time the job will take. And was done as promised. More
by ponajimaz
Employees Worked With
TREVOR SLOBODIAN
July 27, 2021
Nice and friendly staff. Very clean environment. Sales department very knowledgeable of the cars. Let’s you know exactly what’s wrong and your options. department very knowledgeable of the cars. Let’s you know exactly what’s wrong and your options. More
by CARLY102173
Employees Worked With
Other Employees :
Carlo Alvar, Andrew Petrella, Joseph Vallejo, Alec Olney, Dakota Francis, Alexei Bagrov, David Taroyan
July 26, 2021
Great customer service. Trevor from the service Dept was a pleasure to work with. I would recommend tour service Dept to everyone. Thanks for all your help a pleasure to work with. I would recommend tour service Dept to everyone. Thanks for all your help More
by SCOTT@NEILLOCKE.COM
Employees Worked With
July 26, 2021
The salesman and manager were great. However the service on the vehicle has been a frustrating experience. Still waiting to get my new vehicle. I was told when I purchased the vehicle that 1-2 weeks and I w on the vehicle has been a frustrating experience. Still waiting to get my new vehicle. I was told when I purchased the vehicle that 1-2 weeks and I would have it. I still do not and it's past that timeline. There has been no communication with the service dept. I called just to touch base and the technician was less than friendly and I felt like a nuisance. More
by LORLEANNE13
Employees Worked With
Duane Jackson, Dakota Francis
July 23, 2021
Always a pleasure to go and get our services done here, is close and convenient for us. The staff friendly, never had a problem with our service is close and convenient for us. The staff friendly, never had a problem with our service More
by MAURACONTRERAS
Employees Worked With
July 23, 2021
Love the service and support as it’s always top notch! Every time I bring in the SUV the crew treats us like VIP’s Every time I bring in the SUV the crew treats us like VIP’s More
by ANNETTE.FRENCH
Employees Worked With
Other Employees :
Carlo Alvar, Andrew Petrella, David Taroyan
