Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Hoffman Estates
Hoffman Estates, IL
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
INFINITI of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,025 reviews
August 05, 2021
Service was excellent my car was finished in a timely manner issue with veh was resolved Best experience in service as well as sales department. manner issue with veh was resolved Best experience in service as well as sales department. More
by TTONYSANC
Verified Customer
August 04, 2021
Took care of me as expected. Have a certified vehicle and have had quite a few challenges with it since purchase in February, but dealership has been quite accommodating. have had quite a few challenges with it since purchase in February, but dealership has been quite accommodating. More
by EHASSELGREN
Employees Worked With
Bill
August 04, 2021
I would not purchase another vehicle from this dealership. Salesman Alec promised weatherized car mats as part of deal; didn't honor when I came into dealership to pick them up. I had to schedule dealership. Salesman Alec promised weatherized car mats as part of deal; didn't honor when I came into dealership to pick them up. I had to schedule my own z guard protection. No customer service at this dealership. . More
by Antnass
Employees Worked With
Alec Olney
August 03, 2021
Kind and knowledgeable people. We went in, got what we wanted, and left happily. We had bought our old car from the same dealer too. Will definitely go back if We wanna buy another Infiniti. wanted, and left happily. We had bought our old car from the same dealer too. Will definitely go back if We wanna buy another Infiniti. More
by TIEKEK_KIM
August 02, 2021
Professional service and great workers. Highly recommend service provided by Sebastian Poznar. Very knowledgeable and professional with great customer service skills. Very quick service- no waiting. service provided by Sebastian Poznar. Very knowledgeable and professional with great customer service skills. Very quick service- no waiting. More
by Rrygulakoziol
Employees Worked With
August 02, 2021
Bill was great to work with and I would highly recommend. Communication was great, keeping me informed at all times during the process, as well as responding to my questions in a timely manner. Communication was great, keeping me informed at all times during the process, as well as responding to my questions in a timely manner. More
by d
Employees Worked With
Bill Cotton
July 31, 2021
Great service great people I will continue coming back. Treated like family. I would recommend friends and family members to get service done at this location. Treated like family. I would recommend friends and family members to get service done at this location. More
by Qxfittysix
Employees Worked With
Oscar Lozada
July 29, 2021
Trevor was fantastic. In dealing with another Infiniti dealership over the past 5 years, this was the first time I had my vehicle serviced at Infiniti of Hoffman Estates. I could not be happier. Immedia dealership over the past 5 years, this was the first time I had my vehicle serviced at Infiniti of Hoffman Estates. I could not be happier. Immediately upon entering the service area,, Trevor made me feel like I was a long time customer and went over my needs. During the entire process Trevor kept me informed of the progress and costs associated with my service, all while earning my trust. From receiving a loaner to getting back my vehicle this was a seamless process and made easier by Trevor and his colleagues. Thank you very much! More
by ELAQUAGLIA
Employees Worked With
Trevor
July 28, 2021
Great customer service and I would definitely recommend anyone that’s looking for certified luxury vehicle to ask for Steven! Steven definitely met my needs… anyone that’s looking for certified luxury vehicle to ask for Steven! Steven definitely met my needs… More
by RODNEYMILLER75
Employees Worked With
Steven , Duane Jackson
