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INFINITI of Hoffman Estates

Hoffman Estates, IL

4.8
2,025 Reviews
INFINITI of Hoffman Estates | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. INFINITI of Hoffman Estates | A Zeigler Auto Group Company
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1075 W Golf Rd

Hoffman Estates, IL

60169

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Showing 2,025 reviews

January 20, 2024

I’ve purchased at least 3-4 cars from Joel over the years and he was the most honest dealer I’ve worked with and he was 100% on top of the sales and service after on every single purchase. I highly recommend More

by Mkenney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

INFINITI of Hoffman Estates responded

We appreciate you continuing to trust in INFINITI of Hoffman Estates and our team members to satisfy your vehicle needs. Thank you for the five stars

January 19, 2024

They price their cars above market, and they are not very responsive. I’m sure they’re great folks, but I will keep searching. More

by rob.gibson.5
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James Ryder, Christian Fernandez
Jan 25, 2024 -

INFINITI of Hoffman Estates responded

We appreciate your feedback and wish you luck in finding your perfect fit.

January 11, 2024

If you aren’t buying a car from Joel you’re buying from the wrong person. Joel is the best at what he does, we have bought 5 cars from Joel and would t use anyone else. More

by Scottssx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

INFINITI of Hoffman Estates responded

We love Joel too! 27 years experience sure does help! Thank you for sharing.

January 09, 2024

Chris F. was our salesman, he did an outstanding job from start to finish. He was a down to earth salesman. He was very responsive and accommodating from star More

by SAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fernandez
Jan 17, 2024 -

INFINITI of Hoffman Estates responded

Thank you for letting us be a part of your daughter's special day!

January 07, 2024

I've bought multiple cars from Joel over the years. Every experience has been a pleasure! He goes over details and explains everything in advance, there's never any "surprises" like over dealerships ha More

by coco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

INFINITI of Hoffman Estates responded

Thank you for continuing to trust INFINITI of Hoffman Estates to be your dealer of choice. We appreciate you!

December 30, 2023

My advisor, Joel, was remarkable! He eased the end to end process, took the time to be thorough and make the experience fun. I learned alot. I will refer my colleagues, friends and fa More

by La.templeton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

INFINITI of Hoffman Estates responded

Thank you! We love Joel too! Congratulations.

December 27, 2023

It was a pleasure doing business with Infiniti of Hoffman Estates and Joel Gappa. I called ahead and spoke with Joel, I informed him of the truck I seen online, told me to come test drive it and see if I lik More

by C. Clegg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Mulica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Serafino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

INFINITI of Hoffman Estates responded

Congratulations! We are happy to have helped you get in and drive the perfect truck for you!

December 21, 2023

I bought a Certified pre-owned Infiniti QX60 online with about 19k miles on it and had my son drive it to NM. Then the problems started. 1. When the car arrived, my other teenage son noticed some noticea More

by ydlucero
Recommend Dealer
No
Employees Worked With
Steve Serafino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Romano
December 09, 2023

Edgar was friendly and helpful in finding us the right car in our price range. More

by smotto01
Recommend Dealer
Yes
Employees Worked With
Edgar Romano
Dec 11, 2023 -

INFINITI of Hoffman Estates responded

Thank you for sharing

December 05, 2023

I searched for a car over autotrader. com and found the perfect car, a 2017 Honda CR-V. I had never purchased a vehicle this way before. The service from INIFINITI of Hoffman Estates was e More

by skbovan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gappa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcin Dobski
Dec 11, 2023 -

INFINITI of Hoffman Estates responded

Congratulations on finding the perfect car! We love happy customers and appreciate you sharing your five star experience with INFINITI of Hoffman Estates